Staff at the pick up location was polite but unable to fully assist me , he recommended i call field manager for any questions. Area field manager Andrew Khan as well as his female staff spoke to me in a very rude in condescending tone when asking questions related to my bill. The initial staff member advised that equipment needed to be removed from my bill due to not having it physically present in office , when I checked my credit card i was charged more than initially quoted. Instead of Andrew Khan and female staff recognizing how removing a charge may cause the customer to believe balance would decrease vs increase, and kindly offer to review charges at hand each of them acted as though it was beyond their job description. The conversation went on for several minutes raising new questions as opposed to resolving the initial question at hand before staff would suggest that taxes were added at the final point of sale. It's extremely distasteful for you all to approach customers with such a pisspoor attitude considering you encounter these policies and contracts daily, customers do not. We also don't spend $700 to be met with your attitude, get another job if you don't like where you are! It costs nothing to be kind. Further more, you all are practicing unlawfully as you're registering your cars gas tank to reflect more fuel then has actually been placed in the car ( the mileage doesn't lie and i reported it at drop off location) , then you leave it for the customer to have to take the fall. I would never recommend this place to anyone, they need to be shut down.DA'JAIALISSIA H.
Customer Reviews for Best Price Auto Outlet
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
One of the employees was threatening me while telling me I couldn't drop my truck off at this location. Very unprofessional and would not recommend a business that treats their customers like this.MICHAEL C.
Tony was very pleasant guy .RONALD E.
No supplies besides the truckKaterin C.
El cliente no dejó un comentario.JOSE M.
Truck was dirty & had debris from previous move left in back. Transmission in need of repair. Gas cap cable cut between cap & truck. Tow haul light never went off.BONNIE S.
El cliente no dejó un comentario.RACHEL H.