Comentarios del cliente para Best Lil Video & Storage
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de Best Lil Video & Storage
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James M. en
Very slow preparation of documentation
Bill H. en
It was over 20 miles from my original reservation and no other options so very inconvenient for me and my family. I would say the owner is not the friendliest person I’ve met either.
Pamela D. en
I have rented U-Hauls from this location in the past & I highly recommend this facility. The owner goes out of his way to accommodate your needs & schedule. Very friendly & very efficient!
Brent W. en
I only put no on well maintained because the gear shift was sloppy. The gas mileage was ridiculous, 8 miles took 10 in gas to put back to the return requirement? I rented a truck the week prior and put almost 110 miles on it, that only took 20 to refill. The proprietor was helpful, so it was a positive experience. I was surprised that a dolly is not a standard issue item in the truck, it is designed for moving things after all. Previous location had me spend 7 a day to rent one but this location didn't have any to rent.
charles S. en
For UHaul Corporate: Have your regional manager treat customers with more respect. We had to drive 120 miles round trip to pick up our equipment, and when my wife called to ask for compensation for our time and gas money she was treated rudely and as though we were in the wrong. It's one thing to not have a truck nearby, and to have us drive to pick up a rental. It's something else entirely to treat us like we're greedy for not wanting to lose two and a half hours in the middle of a move.
Russell V. en
The people that came out that was supposed to hook trailer up did not lock trailer down to the 2 in ball on the truck so trailer came unhooked after starting to load car and it took 45 + min to even get trailer all done after I even pre book online and was already unhappy that the uhaul in Rochester IN was closed at 1155am when online it said they closed at 12:00 pm
Robert M. en
The unit was very dirty inside we had to sweep it out before we could even use it. There was trash left in the unit.
conrad P. en
Here again, nothing closer, kouts, north Judson, had to go another 12 miles away
Sam H. en
Great experience. Couldn't be better.
Sam W. en
Offer some supplies like hitch grease and electric connection grease.