When given a number to call at drop off have them answer the phone.
Melissa P.
Customer Reviews for Best Deals Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very helpful and easy to work with.
Stephen Q.The representative was very thorough and courteous.
Teresa C.The agent was very courteous. I was early but he helped me right away. Thank you for being so kind. I would definitely recommend.
Charles H.Parking lot was dirty and there wasn't anyone working like was stated to me on the phone. The site was closed
Micheal H.Pay attention to details. I was happy the mishap was reasonably resolved.
Scott S.Truck could have been cleaner in cargo area.
Terry E.Fix you or website and app. Because they didn't work properly I was an hour late getting started. Equipment I ordered was not in truck when I finally got the keys. I was told something and then got an extra charge on my card. Called still waiting for a call back.
Doreen H.I am not happy about requesting to drop in Caro, only to find my text confirmation sending me to a town 14 miles away that does not have a gas station causing me to drive another extra 10 miles.
WAYNE ROBERT S.