I was supposed to pick up my rental equipment at a completely different location in Westerville but I was redirected to East Columbus in an unsafe neighborhood. It's hard to believe that's the only 10-foot truck in the entire city.
Brendan H.
Customer Reviews for Berkley Market
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Tell the truth on where the gas was for 1 because where he said it was ,was a big lie I took a picture when I got inside put when I went to take it back it said something else I put $80 in gas in that truck nd he charged me for Milagros when mileage should of been unlimited because I moved out of town and plus when I went to get the truck he wasn't there I talked to him over the phone so unprofessional to me …..than I couldn't get to the internet to turn the truck in put I got pictures of the truck and me putting the key in the box ….there should be a # that u can call and talk to somebody after hours
zanetta A.I had to deal with a person over the phone. A very unpleasant time. It took over 40 minutes to finish the paper work.
Calvin M.They couldn't find my contract nor could they take my payment I had to do all this online and on my own and once I did it they couldn't find the fact that I made a payment
larita J.They lied and cheated my out of money. They wrote down the wrong information stated that I kept the truck longer use more gas than I did just a total rip off
Turhonne J.Better communication!
Danielle J.the guy helping us turn in the uhaul was really patient and it was a quick process! location is small though. great service though!
Sydney P.N/C
Howard H.Overpriced
Andrew S.I was shocked when I saw my bill. I get the gas charge but I only had the vehicle for less than 24 hours and was charged for 2 days.
Lee W.I would have to give very high praise to Sam, the gentleman who assisted me, as he was very friendly and helpful. He made me feel I was not just another customer but a new friend and cared.
Paula R.The cargo trailer installation was completely botched. We were sold a 1.25 inch attachment for a 2 inch hitch. The attachment was loose and on arrival we were told we were lucky to have made it safely. This is really unacceptable and we will be requesting a full refund
H Francis F.