No one was there when I dropped off, I called earlier to make sure they would be there
BARRY C
Customer Reviews for Bennys One Stop Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Both the pick up and return were not only without incident but the employees were over the top friendly and efficient.
Henry sThis was not a pick up, this was supposed to be a 24 hour drop off. There was a gate left unlocked, but had two big dogs roaming the lot. One was growling and barking at me every time I got near the gate. No drop off key box near the gate or anywhere that I could see. Had to call u haul customer service, who told me to leave the truck blocking the entry gate with the keys in the truck unlocked. She was great.
BeglarFrank MThe vehicle has garbage inside the truck, was not brushed out in the box and the A/C was not working. It was 104 degrees on Saturday and the AC wasn’t working. Why was this 182,000 mile vehicle allowed to stay in service? Poor management by Uhaul and their authorized dealers.
Gregory C