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Mariah T
Customer Reviews for Belmont Farm & Home Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Had a nice wonderful experience and plan to use them again in near future
pat fNot a thing. The trailer was clean and I had no issues with it.
david kNothing
linda sThe truck steering needs a lot of work! The steering was all over the place.
JUNE CNothing it's the best
Freddie MThe location was great already no improvements needed
Manika KFaster service. I waited a hour I could leave because something was wrong with the website .that what told to me .
LESLIE NTruck had bugs on windshield and I had to take to nearest service station to clean before I got on road
Charles HHad no problems with the equipment or the services
Frank SI’ve rented from this location many times. It’s always a good experience.
William NI was charged $20! For something not sure what it was for and they inspected the truck and said everything was okay
shenesha wMr. Dinning at Belmont in Rolling Fork Ms went above and beyond for me. I will definitely use again in the future and recommend to others. Amazing customer service!
tori cThe truck needs an alignment it drives horribly
Myra MTraining
rollo sEmployees acted like they would rather have their limbs amputated with full scissors than help with the process of securing the uhaul.
hank lWe reserved on the over the phone but when we got to the location to pick up they needed more information! It would be nice if the customer service representative could get all information needed so you don’t have to restart over when you pick up! Thank you
howard bThe only suggestion I have is to make sure to let your customer know where to pick up the equipment. This seems to be an issue with U-Haul corporate.
Kurt WThe truck was nasty and I had to travel also an hour just to pick up the uhaul. The people were nice but the pickup location was too far.
Deshun BHelped with loading trailer on to hitch......... THANKS!!!
Travis SEverything was good!
Tommy STHE STAFF WAS FRIENDLY AND GAVE US GOOD SERVICE.
linda mThe experience with uhaul was poor. For the second time, the truck I reserved was not at the guaranteed location. I drove 50 miles to this location. I am losing my faith in uhaul. I have used uhaul for personal and work for years. I may have to look at other options.
Thomas GI was mislead about my rate. Told 41 from the drop point in Selma once set on the phone. Charged 292 in Rolling Fork but told it would be adjusted. Told by a uhaul agent that rate seemed high. Then told in Selma that uhaul had the get the money some how. I only had the dolly for 7 hours and 320 miles. I turned the dolly in a day early. I have rented dollys and trailers in the past for well under 100 dollars. I need this rate adjusted asap. My contract number is 85681466. Jared Cleveland 334-372-2181.
Jared CThe workers were extremely nice and equipment was very easy to use. My boyfriend and I had no problem with towing my car a long way! I would definitely rent from them again!
shatarra hReservation had a few mistakes.
Tamika CThey need to explain that if you pick up early your time starts right then. We were told it was ok to pick up early.
Michael WN/a
Edward PThis survey clearly states the pick up location and drop off location. But I have had 2 phone calls from U-Haul asking if and when it would be returned to Yazoo City.
Lisa NI had a reservation for a uhaul in Vicksburg, ms that I had made the day before. On my way to pick it up uhaul called and said that it was not available and that I could pick one up in Clinton, Ms (1 hour away) we ended up having to drive to rolling fork (45 minutes away) to pick one up. VERY DISAPPOINTED in not having the location that I he been told it would be at.
Amber SMy equipment was not available at the original location. Upon calling I was rerouted to an alternate location 60 miles away. When asking about any kind of discount since I would now be driving 120 miles roundtrip I was told nothing could be done. This seems a little ridiculous to me seeing how this was through no way any fault of mine. As far as the new location the staff was excellent. Other than that I will no longer be using UHAUL due to poor customer support.
DANIEL PThey were so nice
MARY DLocation was a very long distance from preferred pickup location with little notice of that fact.
JULIE Pi have no comments
LAURA TThe air conditioner was n ot working in this truck and temperature was around 100 degrees on 6/3/2011.
PETER JStaff was very friendly and helpful. I wish the location had actually been closer to my residence, as I drove almost 40 miles before I even began to load the furniture.
RAMIRO C