Customer Reviews for Bells RV & Auto
(U-Haul Neighborhood Dealer)

125 reviews

706 N Wheeler Rd   Colmesneil, TX 75938

(409) 837-2315

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(409) 837-2315

706 N Wheeler Rd
Colmesneil, TX 75938

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Have 24/7 truck share easier to navigate

Stephen Bell 
Rating:
5.0

Nothing

Stephen Bell 
Rating:
1.0

I was overcharged. It was supposed to be $18.95 plus taxes. But I was charged another $8 plus the extra taxes on that for safe tow, that I did not ask for.

Lisa Niess 
Rating:
2.0

Customer did not leave a comment.

mark perez 
Rating:
5.0

Customer did not leave a comment.

Mark Littlefield 
Rating:
5.0

Customer did not leave a comment.

Stephen Bell 
Rating:
5.0

Personnel at this location were very personable and helpful. Highly recommend using them.

Joannie Atkinson 
Rating:
5.0

Customer did not leave a comment.

Johnny Gil 
Rating:
1.0

Why am I being charged for more than my contract?a lot more!Sure like to speak with someone concerning this!

JOSEPH LABROZZI 
Rating:
5.0

1st class service and professionalism. Very polite.

teresa bryan 
Rating:
5.0

The place I dropped it off at in port neches Texas I would not recommend it to anyone. He threatened me then charged me 11.00. And the uhaul was cleaner than I picked it up and had more gas than was in it. Young’s is the name of the place. I have used uhaul every time I have moved: But I will think twice next time. Young’s in port neches tx is doing you a disservice. They are not customer friendly they are smart assets and they are over charging customers unnessarily. Very dissatisfied. Lisa McClendon

Lisa Mcclendon 
Rating:
5.0

Customer did not leave a comment.

jennifer berry 
Rating:
5.0

steve and his assistant went out of there way to Help us Get the Best price for our Move.

anthony Bell 
Rating:
5.0

Customer did not leave a comment.

Brady Hensarling 
Rating:
5.0

Customer did not leave a comment.

anthony Bell 
Rating:
1.0

No one there when I attempted to return y'all's property. (Note it was a 30 mile trip from my destination to the drop off and went past three other sites that had U-Haul equipment visible) An individual from another building called a mysterious "he" who said to just drop the trailer "anywhere". The lot was soft sand and mud and I don't back a trailer well. Got it as close as I could and left the trailer. Total ghost town.

Terry Kennard 
Rating:
3.0

Customer did not leave a comment.

Chidozie Nnadozie 
Rating:
5.0

Customer did not leave a comment.

Sandy Jensen 
Rating:
5.0

Customer did not leave a comment.

anthony Bell 
Rating:
1.0

I was charged for equipment they didn't have, not did they provide them. Not very happy at all..

Clifton Wright 
Rating:
3.0

I don't think this is the location's fault but rather u-Haul...on our truck order we asked for two packs of furniture pads. This location had none. Not sure how U haul manages the supplies but things shouldn't be offered if they aren't there as customers rely on them for moving.

Miranda Lamb 
Rating:
4.0

Customer did not leave a comment.

Nichole McLean 
Rating:
5.0

Customer did not leave a comment.

Lisa Shell-Allan 
Rating:
4.0

I asked to return truck to the truck to black lock storage on the loop in nacogdoches but ended up having to drive all the way to south 59 off old Lufkin road. Which I ended up going over on mileage.

Sheila Holbrook 
Rating:
3.0

Customer did not leave a comment.

JOHN NOWLIN 
Rating:
5.0

Bell RV was a great location. The trailer was well equipped and did the job I needed. I will use this location in the future.

BENJAMIN DUCKWORTH 
Rating:
3.0

Customer did not leave a comment.

ALLEN COATES 
Rating:
5.0

Customer did not leave a comment.

patsy byers 
Rating:
4.0

Not sure of what to change. This was my first rental with U-haul. The truck was pretty nice and the engine and drive train had plenty of torque to pull itself up and over hills without any problem. The truck was not as bad on fuel consumption as I figured it would be. In my move, the roadways I used were not interstate, so I didn't have any need in speed at all. It had been 40 years since I drove a large truck, so I took my time and did all I could to be safe. Overall it was a nice and safe truck well maintained, and pretty good AC unit too. I didn't play the radio as it looked complex and I didn't want any distraction at all for safety. The truck was a 26 footer with all kinds of room. The only thing I would change would be the length of the loading ramp, as it's a bit short and makes for a very steep entry into the truck on level ground. My experience was a pretty good one and not overly complicated. GOD bless and have a nice safe day. 73.

Earnest Matlock 
Rating:
5.0

Our crazy schedule caused us to need to cancel and they were really great to work with

MARTHA WILLIAMS 
Rating:
3.0

When I arrived at my house, I parked the uhaul so I could finish packing. Next day loaded it, then next day got in to drive and realized there was a needle stuck down in the center in the back. I took a picture and left it because I didn’t know what to do and was definitely not touching it. I notified the drop off place, she removed it and there was a brown tar substance in it. She advised it was probably heroin. It smelt like tar per the lady. I really wished I had noticed it at the pick up place. I just made sure the floors was clean, seats was clean and what the gas tank was on and the mileage. Also, to make sure no broken windshield things like that. I never would have thought to look for a needle.

Laura Iorg 
Rating:
5.0

Customer did not leave a comment.

Raye Stacy 
Rating:
5.0

Customer did not leave a comment.

rayford strange 
Rating:
5.0

They were very friendly, prompt and courteous.

John Delaney 
Rating:
3.0

Do unlimited miles like the other rental companies do.

Steve GARLINGTON 
Rating:
4.0

The lock was difficult to open and was stuck when I tried to open it, might just need some graphite it something.

John Harmon 
Rating:
2.0

There was no one there to help us to know what to do. The online pickup process was actually easy but again no one around to help.

Robert McDonald 
Rating:
4.0

Customer did not leave a comment.

Lacey Villa 
Rating:
5.0

Customer did not leave a comment.

deborah simmons 
Rating:
4.0

Customer did not leave a comment.

Jeffery Haff 
Rating:
5.0

Customer did not leave a comment.

bob peterson 
Rating:
2.0

Did not have the dolly we needed. Interior of the truck dirty. No attendant.

justin Hartman 
Rating:
5.0

Customer did not leave a comment.

anthony Bell 
Rating:
3.0

Customer did not leave a comment.

Diane Murray 
Rating:
3.0

Customer did not leave a comment.

allen williams 
Rating:
5.0

Service was extremely good. Guy met me on a closed holiday and on top of that he was sick and still came to meet me to give me a uhaul. I highly recommend this location

John Levere 
Rating:
5.0

Customer did not leave a comment.

Mike Lewis 
Rating:
5.0

Customer did not leave a comment.

Roxanne Stidham 
Rating:
5.0

Customer did not leave a comment.

Mike Lewis 
Rating:
5.0

Service was great. I would change nothing.

stephen Barton 
Rating:
5.0

Make sure the truck someone rents is actually available . Had to go to this location to get a truck. The first location gave my rental to someone else . Huge nightmare

Michael Welch 
Rating:
5.0

Customer did not leave a comment.

christen setliff 
Rating:
2.0

Pads were not folded. We ordered 5 dozen. There were 13. We did not realize they were not all there, since they were not folded & stacked, until we began to move the furniture. It was a great inconvenience to get hold of UHaul (30" wait on the phone), then they arranged for us to p/u the rest in Leesville. They only had 1 dozen when we got there.

Ellen Muse 
Rating:
5.0

Bell’s RV and Auto was excellent for to rent from. I would definitely recommend this rental center to anyone needing a U-Haul.

ROBERT LAWSON 
Rating:
1.0

UHAUL website sent us to Lone Star in Bronson but they weren't even accepting uhaul trucks yet!! So we had to drive 50 miles MORE to this location. There has said open till 4 but got there an NO ONE was to be found. All in all a horrible experience with uhaul. We will not be using you again in the next 2 weeks for the other half of our move

robert hallon 
Rating:
1.0

I had to go into office and continue to call out for someone to help. He disappeared again for at least 7 minutes and then walked out and said "unhook it over there" and walked off. Never opened the unit, never said let me help...nothing.

Timothy Southwell 
Rating:
3.0

Customer did not leave a comment.

DONALD MCGAUGHY 
Rating:
5.0

Customer did not leave a comment.

Mark Luedecke 
Rating:
5.0

Customer did not leave a comment.

Tammy Collins 
Rating:
5.0

Customer did not leave a comment.

CHARLES HEATOM SR 
Rating:
5.0

Customer did not leave a comment.

MICHAEL AKIN 
Rating:
5.0

Customer did not leave a comment.

Michael Akin 
Rating:
5.0

very good uhaul dealer, with a lot of helpful people

MICHAEL IVEY 
Rating:
5.0

nothing, i was very pleased

MICHAEL IVEY 
Rating:
5.0

Customer did not leave a comment.

Douglas Odom 
Rating:
5.0

Customer did not leave a comment.

LEE BAKER 
Rating:
3.0

I am very disappointed that uhaul did not keep their promise to have the equipment I needed where I needed it as promised. I had to drive to a different town to pick up the trailer then had to go to my originally requested location to pick up the furniture dolly I had reserved. Paper work was time consuming and difficult because equipment wasn't posted to the locations etc. etc.

Thomas Collins 
Rating:
5.0

Customer did not leave a comment.

LARRY JONES 
Rating:
5.0

Customer did not leave a comment.

susan Mingle 
Rating:
3.0

truck was entered as a full tank of gas but changed on my paperwork to 1/4 tank.

linda ashmore 
Rating:
5.0

Customer did not leave a comment.

Alan Fruge 
Rating:
5.0

Uhaul should consider installing tongue jacks on the trailers.

Cecil Arnold 
Rating:
5.0

Customer did not leave a comment.

BILL NOWLIN 
Rating:
4.0

Customer did not leave a comment.

michelle anderson 
Rating:
3.0

Didn't have the truck I asked for and had to pay extra for a bigger truck that wasn't needed for our move

Trey Ford 
Rating:
5.0

Customer did not leave a comment.

Gary Dearman 
Rating:
5.0

Very helpful folks. Nice and courteous. They went out of their way to be helpful.

WALTER FINK 
Rating:
3.0

Customer did not leave a comment.

Amy Brannon 
Rating:
5.0

Steve goes out of his way to help his customers.

Roger Trotter 
Rating:
3.0

Customer did not leave a comment.

RON DOSSER 
Rating:
5.0

Customer did not leave a comment.

Royce G Smith 
Rating:
5.0

Customer did not leave a comment.

DOUG WOOD 
Rating:
4.0

Customer did not leave a comment.

NATHAN COOK 
Rating:
3.0

Customer did not leave a comment.

dan riley 
Rating:
5.0

trucks should always be full of fuel !

DAN MARTIN 
Rating:
3.0

Customer did not leave a comment.

LANCE ARNOLD 
Rating:
5.0

Excellent Service

pat sykes 
Rating:
3.0

Customer did not leave a comment.

charles alverez 
Rating:
5.0

Customer did not leave a comment.

SHERRY WALTERS 
Rating:
3.0

Customer did not leave a comment.

christopher fanning 
Rating:
5.0

no problems...quick and easy rental.

GLENN HARRISON 
Rating:
3.0

Customer did not leave a comment.

CHAD STROUD 
Rating:
5.0

Customer did not leave a comment.

GERALD DENTREMONT 
Rating:
5.0

Excellent service! Friendly folks here ! His quotes for future service beats my local auto service we had been using but now gladly to return to Bells auto!!

LOLA ROSE 
Rating:
3.0

Customer did not leave a comment.

NATHANIEL HUBBARD 
Rating:
5.0

Customer did not leave a comment.

JOSH LETNEY 
Rating:
5.0

Customer did not leave a comment.

AMANDA LIMBRACK 
Rating:
5.0

Customer did not leave a comment.

andrew benoit 
Rating:
5.0

keep on having a pickup here. BELLS TOLD THAT THERE WOULD NOT BE ONE HERE AFTER TODAYDUUUHHHH HAD GREAT SERVICE ++++ FV

FRANK VANCE 
Rating:
3.0

Customer did not leave a comment.

ROBERT HOUDEK 
No reviews have been submitted for this location.

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