The vehicle was clean and the service was amazing. The only complaint I have regarding my entire experience with this company is that the truck sounds like it needs to be maintenance soon.ALYSSA M.
Customer Reviews for Bell Fork Mini Storage
(Distribuidor de U-Haul del vecindario)
Jacksonville, NC 28540
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 3 p. m.
- Dom.: cerrado
- 1/21/2022 - 1/22/2022: cerrado
- 1/24/2022: cerrado
- 1/31/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The truck was not clean at time of rental. It was clean when I returned it tho. It only had 1/4 tank of gas at time of rental. I returned it with almost 1/2 tank.Jacob B.
After one location gave up my truck the rep at this spot stayed after closing to help me check out the only available truck that matched my reservation in the area. Top notch service.GRANTTHOMAS P.
El cliente no dejó un comentario.ARACELIS R.
El cliente no dejó un comentario.DEAN S.
El cliente no dejó un comentario.Joseph S.
El cliente no dejó un comentario.nicole D.
Karen is very knowledgeable and I can tell she likes her job and is excellent at customer service. U-Haul has a wonderful employee representing the company. She understands the stress of moving and makes it easy with her kind demeanor and good advice.JANET D.
Put my refund money back on my card or give us cash it shouldn't take days to get our money backMarquis C.
El cliente no dejó un comentario.Luis L.
El cliente no dejó un comentario.MICHELLE S.
El cliente no dejó un comentario.Autumn W.
The day prior to picking up my rental uhaul I was called and told my location changed for pick up because the play I picked didn't work that early even when I was doing an online pickup. Once I picked up my rental uhaul I was told they didn't have the dozen blankets and appliance dolly that I requested but they were real quick to charge me for it. Then I didn't even have the dolly in the truck so I had to wait for the employee to get the dolly for me and she told me she put it in the back and me trusting her I got home and realized she gave me the wrong dolly.Irania M.
El cliente no dejó un comentario.Darlene A.
I wouldn't change anything. Thank youWindymay G.
El cliente no dejó un comentario.jalisa M.
Thanks. Great service!JESUS M.
Was not able to do my 24/7 pick up. Had to wait until store opened. Very inconvenient. Staff at location is very friendly. However customer service via the 1800 number has been terrible with every call.Anna S.
The location was closing when I dropped of the truck. The woman there told me to drop the keys in the return box and she would check it in on Monday (two days later). I did have an extra charge of $60 some that was never explained to me.Loyce B.
El cliente no dejó un comentario.Ruth P.
The person that helped me was great!!George Y.
Very friendly and helpful! No need to improve!!!Diane P.
El cliente no dejó un comentario.Robert G.
El cliente no dejó un comentario.Sean F.
Staff was very friendly. easy to find and easy to get around.matthew S.
El cliente no dejó un comentario.Nekeiah E.
Karen was great!Carmen R.
El cliente no dejó un comentario.Bashar A.
El cliente no dejó un comentario.Willa D.
Nothing staff was very friendly was in and out best uhaul experience to dateDottie M.
Keep up the good work!Adam C.
El cliente no dejó un comentario.Jewel B.
The lady that took care of us at Belfork storage was so nice and took great care of us.Lynne S.
El cliente no dejó un comentario.Kanji S.
El cliente no dejó un comentario.Douglas M J.
El cliente no dejó un comentario.Sabrina C.
El cliente no dejó un comentario.Tanya L.
Fast service checking the truck inDavid V.
El cliente no dejó un comentario.Nolan Q.
El cliente no dejó un comentario.johanna C.
24/7 experience wasn't the greatest. It malfunctioned and i had to wait for the location to openNecole J.
El cliente no dejó un comentario.marvin B.
El cliente no dejó un comentario.Carie D.
El cliente no dejó un comentario.Cindy N.
Not a thing I can suggest.Francis C.
The return process was very good. I got the trailer inspected and turned in very quickly. ¡Gracias!John W.
I spent 4 hours on the phone with customer service e trying to find out why my app doesn't allow me to pick up my truck it took from 8:55pm to 12am to finally pick up my truck. After words I get charged 114$ because it was scheduled for a one way EVEN THOUGH I LIVE IN TOWN AND I ONLY USED 18 MILES WHICH IS ON RECORD. I had no control on choosing if I could have it as in town pick up or one way. So because who ever it was that had me put it down as a one way screwed me over when I specifically said all I'm doing is picking up a couch and moving it up the street. So I have half a mind to see this company prying for my money.giovanni D.
The lady at the front desk was super friendly and extremely helpful. Had no issues hooking up and returning the trailer. Will definitely rent again from this locationJennifer B.
I absolutely love these folks at Ace! They all go above and beyond to help the customer. Definitely will be my first choice when I need to rent again.Kimberly R.
El cliente no dejó un comentario.Nicholas W.
Awesome manager, no improvements needed!!!Terrell D.
You can have the things I ordered like the 20 moving quilts. I had to go spend $100 in buying the ones I wanted to rent. Now I have $100 worth of moving quilts sitting around that I did t want.Troy P.
Karen from the store reached out to me during my trip to make sure i had the drop off location info and was there to meet me when i returned the trailer. Very attentive employee, which is crucial. Very pleasant and warm person, which is awesome.MALCOM B.
El cliente no dejó un comentario.Kyle M.
El cliente no dejó un comentario.William D.
Took my trailer back when the original location was closed and assured me it would be no problem.DANIEL M.
very professionalrick H.
El cliente no dejó un comentario.Maria R.
Karen is great. I'm glad I went to the store to make my reservation because Karen made sure I measured the trailer door opening so I rented the right trailer for my need. UHaul has a variety of trailer models for the same size. The older trailers have smaller door openings.Zachary S.
The staff was very helpful and informative and nice. Great serviceSHAWNA M.
Post or makehours of operation more convenientRobert N.
There's nothing that you can do to improve my experience I always use the Bell Fork office when I needed U HaulCheryl E.
El cliente no dejó un comentario.Michael E.
Every rep I spoke with gave me a different answer on pricing, mileage etc.chloe H.
El cliente no dejó un comentario.nigel H.
El cliente no dejó un comentario.Jose V.
El cliente no dejó un comentario.chris M.
The people there were very helpful and got me checked in quickly. Vary professional did a nice job.Timothy S.
El cliente no dejó un comentario.Sara B.
nothing at this timeLisa B.
El cliente no dejó un comentario.sierra C.