For after hours 24/7 the trucks should be lit up. I was very dark in the back where the truck was parked. The truck was parked in a very tight spot. These were issues because I did after hours pickup.
Henry L.
Customer Reviews for Bell Auto Sport LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Put a dolley in the truck
Tayonna P.Better communication so customers aren't inconvenience.
Litricia W.My reservation was for some reason not coded for after-hours pick-up. We thus spent an hour trying to pick up the truck on-line at the closed location because there was no orange "Pick up my truck" button on the reservation and it took over 15 minutes on hold get U-Haul service at 9:30 am on a Saturday. U-Haul service, once someone finally answered the phone, was great, but overall it was a painful experience. If I do it again, I'll have to be sure to ask if my reservation is coded for after-hours pick-up.
Patrick O.No one was at the office on a Friday afternoon when I arrived had to wait for them to come in. wasn't my original location I put a reservation to and didn't have everything I had ordered in my reservation and still haven't received my refund.
Dean L.