Customer Reviews for Belding Auto Repair LLC
(U-Haul Neighborhood Dealer)

152 reviews

7227 Storey Rd   Belding, MI 48809

(616) 244-2287

Office Hours

  • Mon-Fri: 7:30 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(616) 244-2287

7227 Storey Rd
Belding, MI 48809

Services at this Location:

Office Hours

  • Mon-Fri: 7:30 am–5 pm
  • Sat-Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

This was an over all excellent transaction super friendly staff and super accommodating

ERIC LEITER 
Rating:
5.0

Everything went perfect.

Jesse Lewitt 
Rating:
5.0

The people at the Belding location were great to deal with. But picked truck up after hours and the app did not work well at all. Had to call the 800 number to get help. The first two people I talk with were no help at all, third guy was great and worked thru the pick up process. In all it took 1 1/2 hours to get the truck.

Jim King 
Rating:
3.0

Seems like someone should work on the weekend, but you know

Anthony Tamez 
Rating:
5.0

Customer did not leave a comment.

Jonathan Rivera 
Rating:
5.0

Fast and friendly service : )

Theresa Phelps 
Rating:
5.0

Very good service

Thomas Vogel 
Rating:
5.0

Very friendly, courteous and go outside the box to meet and greet you while you're there.

RONALD CLAIR 
Rating:
5.0

Customer did not leave a comment.

Theresa Phelps 
Rating:
5.0

Great mobile pick up and return on your phone when they are closed on Sunday!

Ron Kruger 
Rating:
5.0

Customer did not leave a comment.

Jason Dawson 
Rating:
5.0

Customer did not leave a comment.

Kristina Sweeris 
Rating:
5.0

I made a reservation online and prepaid—and somehow it was put under someone else’s name that I never heard of. Hopefully Mike Mullins does not have my banking information now!

Rebecca Kyes 
Rating:
5.0

Customer did not leave a comment.

robert mayer 
Rating:
1.0

The counter man was very unprofessional. Cussing and swearing. A real jerk. Said no place to put the trailer. Also using the F word. This was our return location!

robert quick 
Rating:
5.0

Customer did not leave a comment.

bryton Lafayette 
Rating:
3.0

There is a lot of equipment on site, but I was able to squeeze the trailer into a spot in front of others on the lawn.

Jason Dawson 
Rating:
5.0

Thank you very much. Your service was very nice and help full.

PAUL ALLEN SCHOONMAKER 
Rating:
2.0

Customer did not leave a comment.

Zachary Moore 
Rating:
3.0

Customer did not leave a comment.

Charles Bristol 
Rating:
5.0

Great job

Michael Hirt 
Rating:
5.0

Not much customer service was good truck was excellent ..maybe more space for parking

Jim Lowry 
Rating:
5.0

Customer did not leave a comment.

Brad Bigelow 
Rating:
5.0

Customer did not leave a comment.

Richard Barr 
Rating:
5.0

Customer did not leave a comment.

ronnie farr 
Rating:
5.0

Quick and easy rental! Staff were exceptional and VERY helpful. Would definitely come back.

Robert Barnett 
Rating:
5.0

Customer did not leave a comment.

Thomas Barrett 
Rating:
5.0

I think everything went great the guy was super nice had a mix up happen and he fixed it right away and gave me a good rate

jacob nichols 
Rating:
5.0

Customer did not leave a comment.

Matt Gellmer 
Rating:
5.0

Offer coffee and donuts lol great experience very helpful and polite

william main 
Rating:
5.0

Customer did not leave a comment.

Cody Elsey 
Rating:
4.0

Customer did not leave a comment.

Lee Leithauser 
Rating:
5.0

Customer did not leave a comment.

NEAL SIMON 
Rating:
4.0

Please invest In salting the parking lot.

Zack Peck 
Rating:
5.0

There's nothing to improve

Angelia Hamilton 
Rating:
4.0

Customer did not leave a comment.

Matt Gellmer 
Rating:
5.0

Very happy with the friendly and professional manner of this U-Haul in Belding, Michigan.

Gary Giddings 
Rating:
5.0

Customer did not leave a comment.

Matt Gellmer 
Rating:
5.0

Customer did not leave a comment.

William Oechsler 
Rating:
5.0

Great service Fast and courteous

RICHARD CHARLES 
Rating:
5.0

Incredibly helpful staff at this location. Very friendly, 10/10 recommend! Best experience with U-Haul at this location. Thanks again for all your help!

Michael Critzer 
Rating:
5.0

Customer did not leave a comment.

Marilyn Heet 
Rating:
5.0

Customer did not leave a comment.

randy fries 
Rating:
3.0

Dolly was forgotten and the oil light was on in the truck.

Cheryl Shapiro 
Rating:
5.0

Great people! I’ll go there again and again!

MATTHEW POLZIN 
Rating:
5.0

Customer did not leave a comment.

randy fries 
Rating:
5.0

Excellent customer service! It’s our second time going to u haul but our first time at this location! Very friendly people! And the dog too! The man who showed us the ropes on the rental knew his stuff and was very helpful and informative on safety.

Damaris solis 
Rating:
1.0

Outside key pick up was very difficult... storage lock and box was frozen... took 20 minutes to work the lock to get the truck key. Also the lock on the rear door gate was completely frozen so I could not check the inside to see if my ordered and paid for dolly was inside.. once to our moving location we had to pour hot water on the latch to open... Discovered upon opening that ordered dolly was not in the truck. I would like a refund for that as soon as possible.

Susan Jones 
Rating:
5.0

This particular facility is doing awesome

Wesley Pollock 
Rating:
5.0

Customer did not leave a comment.

john barnes 
Rating:
5.0

Pulled the trailer over 1100 miles and it pulled very well and was in excellent shape. No issues.

Robb Wollney 
Rating:
4.0

Customer did not leave a comment.

Marley Swail 
Rating:
1.0

Dont use this vendor. The man is a complete asshole. I dealt with him as a phone customer first n he was very ride. In person worst. He treats u poorly and makes up stuff about the vehicle when he never showed me the inspection tries to blame a broken part on me. He was a jerk from the moment i went to this location . smnever in my life will i go hrere again

Teela Hawkins 
Rating:
3.0

Customer did not leave a comment.

Clifford Jeffery 
Rating:
5.0

The people that run this U haul location were the best! I had reserved a U haul on July 22 2022 with a U haul location in Greenville Michigan several months prior to the dates I needed one. The person in charge closed the u haul business and left a few phone numbers on the door for other U haul locations. When I contacted U haul from a number on the U haul site. I tried to explain to the several agents about the business closing down and gave them my reservation number. However I was cut off on the first call, and the second 2 agents said they could not help me and sent my call to a number that no one answered. Finally on the last call I spoke with an agent with the name of Tiffany and even though she could not pull up my reservation I had made on July 22, she created a new one at the Belding Auto U haul location. She took the time to listen to me unlike the other agents. The Belding Auto U haul location owners are great to work with. If someone can look into giving the U haul agents better training perhaps customers would not have to go thru the issues I did.

James Espinoza 
Rating:
5.0

Nothing

Daniel Binoniemi 
Rating:
5.0

Overall great job. Customer Service was excellent, and the truck I rented was in fantastic working order. Great experience.

Craig Cardinel 
Rating:
5.0

Customer did not leave a comment.

Mike Pell 
Rating:
4.0

Customer did not leave a comment.

Dan Braybrook 
Rating:
5.0

Customer did not leave a comment.

HEATHER PARKER 
Rating:
5.0

We could not have asked for better service. Everyone was great! They were competent, friendly, and very accommodating. We will be back when we need a trailer again.

Anthony Audia 
Rating:
5.0

Customer did not leave a comment.

DAVID DEWILDT 
Rating:
5.0

Customer did not leave a comment.

DAVID DEWILDT 
Rating:
5.0

Great place to rent from! Very friendly and customer focused. Ensured everything was properly working. Definitely the place to rent!

Richard Pado 
Rating:
5.0

Staff was very nice and extremely helpful. Would use them again for sure!

Scott Spanbauer 
Rating:
5.0

Customer did not leave a comment.

Shelia Gum 
Rating:
5.0

Amazing owners! Great equipment! I was pointed in the right direction and was on my way in no time! Thank you for the great renting experience!

Jaqueline Anderson 
Rating:
5.0

Customer did not leave a comment.

Andrew Paris 
Rating:
5.0

Not much. People were very helpful and friendly. They made it very easy for me.

Don Keaton 
Rating:
5.0

Customer did not leave a comment.

RODNEY KAHLIL HARRIS 
Rating:
5.0

Customer did not leave a comment.

Eric Wedge 
Rating:
3.0

I was charged more than what my receipt from U-Haul stated.

Kaytlin Orban 
Rating:
5.0

Customer did not leave a comment.

robert gee 
Rating:
5.0

Customer did not leave a comment.

Angie Dewitt 
Rating:
5.0

Staff was friendly and helpful.

Ann Patrick 
Rating:
4.0

The fact that I booked a 20 foot truck for Lansing and instead needed to pick up a 15 foot truck near Grand Rapids was incredibly frustrating. It was even more frustrating that I was only told this the day before my move. Unnecessarily stressful and very poor customer service. I will not be booking U-Haul again.

Paul Swanson 
Rating:
5.0

Just keep doing what you’re doing!

Ray Green 
Rating:
5.0

Friendly and knew what they were doing.

DOUG BUCH 
Rating:
5.0

Customer did not leave a comment.

John MDeVito 
Rating:
5.0

Customer did not leave a comment.

Juanita Gum 
Rating:
5.0

Great service! my favorite place for U-Haul rentals, ever!

John Vriese 
Rating:
5.0

Great customer service

ryan russel 
Rating:
5.0

The truck was a little dirty but the service person was pleasent and attentive..

dudley ferguson 
Rating:
5.0

Customer did not leave a comment.

Kevin Brown 
Rating:
5.0

Customer did not leave a comment.

Juanita Gum 
Rating:
5.0

Easy drop off and check in with the app

DAVID VANVLIET 
Rating:
4.0

Customer did not leave a comment.

Randy Smalley 
Rating:
5.0

The 15 foot truck that i used was very handy and this help me to be able to complete my task . The cab of the truck has a very pleasant scent when enetering the vehicle and the enclosed part of vehilce very clean as well . Every component in or outside the vehicle works as it should and that also was very pleasing .Thanks UH

jody mercer 
Rating:
5.0

Customer did not leave a comment.

Glenn Miller 
Rating:
3.0

I rented online a 10 ft truck only to find when I got there that they didn’t have a 10ft truck now or for a very long time. After some conversation with lady @ desk I was offered a 15 ft truck same price. This makes me very angry. I didn’t want to handle a 15ft truck. I was given no choice. Get your website updated , people don’t have time for this crap.

JoAnn Southern 
Rating:
5.0

Customer did not leave a comment.

Cody Propst 
Rating:
5.0

Friendly and helpful. They made the rental easy and quick. Thanks!

Andrew Doezema 
Rating:
5.0

Customer did not leave a comment.

Glenn Miller 
Rating:
5.0

Customer did not leave a comment.

Glenn Miller 
Rating:
4.0

Customer did not leave a comment.

Joel Shapiro 
Rating:
5.0

Customer did not leave a comment.

Paul Block 
Rating:
5.0

Just keep the same routine and the customer will be satisfied not much to improve on

Jess Darcia 
Rating:
5.0

Customer did not leave a comment.

Juanita Gum 
Rating:
5.0

Customer did not leave a comment.

JENNIFER LYNN PIOTROWSKI 
Rating:
5.0

Treat the next customer with the same treatment I got, which I'm sure is the same for all the customers that go to this location. Very professional and helpful with all my questions on how the trailer worked.

CHRISTOPHER PAUL ANDERSON 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top