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Melanie Dunay
Customer Reviews for Beiers Auto Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The couple that run this place are absolutely wonderful and made renting from here easy and enjoyable. They were willing to tell me about the quirks of the truck and ensured I was able to get out of their lot without any hiccups.
Jasmin HatcherEverything about the rental went smooth
THOMAS SEPPIThank you for going out of your way to help me
PAM HARRINGTONThey were very friendly and kind and there were no surprises on the final bill.
Douglas MurphyAlways a great place for rental trucks
thomas marshallPerfect
johnathan bazzellThey are great Keep doing what they're doing
Ronald FasnachtThe customer service was excellent.
Lisa DonjonNothing to improve. The owners were very friendly and accommodating. They explained everything about the rental process and the workings of the truck.
Kenneth KempfGreat Service! Top notch!
Bob LangfordKeep being the great people that you already are!
BRYCE BAGWILLHard to imagine a better location. Iris and Cletus do a great job!
Edd GhentWe did the self pick-up. Our truck was buried in the back of the lot behind other trucks where we could not get it out. The owner had to come up and move trucks to get it out for us. Customer service was not able to provide us another truck. This set us back an hour and 15 minutes on our move where we hired movers to help us. Once the owner arrived, he explained the truck to us. But overall, not having the truck ready for us was very disappointing.
Josef Michol220 dollars for a 3 hour rental is outrageous. Even if it was a one way rental
Floyd BenderIt was a pleasure to work with you I highly appreciate your support
ROBERT mickaService was excellent and the woman at Beier’s was very nice, friendly, helpful and courteous. She was a pleasure to work with.
Mark GreavesVery professional
barbra nelsonI have rented from this location a few times in the past 20 years. I don't think this location has been cleaned in 50 years. VERY dirty. The vehicle I rented was nasty, I had to clean the steering wheel with a sanitized wipe and it was disgusting. The windows side windows looked like they haven't been cleaned in a very long time. I won't remt from this place again, I will drive further to find a cleaner location.
Matthew WieczorekBest location, best service, will never go to another rental location
Kenneth MotzenbeckerCheck-in was fast and friendly as usual. The equipment was so clean and well-maintained. The best part was the business was properly staffed down to the lot assistant level. I always love using this location. Great location, service and equipment. They make all my moves in and out of Missouri easy.
Timothy BurchThe location had way to many vehicles for location was hard to find a parking spot
Ted SummersVery smooth operation
james ballardLate night drop off, personnel made themselves available, were friendly and efficient with turn in...was an unexpected pleasant experience...
Earnest ArmentroutThis was my 2nd time renting from this location. Its an old building, its not particularly clean, but ill always go back. The people runnjng the place are good, friendly people who do great job. I highly recommend them.
jim zacherFriendly, helpful and informative.
LAWRENCE SCHMIDTWonderful couple, really kind and helpful owner operators !
RYAN GALLOThese folks do a good service - thanks
Larry BriggsVery Friendly and would definitely get my U-Haul from here again. Pleasant experience thank you .
neil andersonAlways easy to deal woth
SALVATORE AGOSTAI would exclusively use this Uhaul location. They are reliable and trustworthy.
Julie McDevittNothing needed improved on. The interior was spotless, tank was full, truck smelled good. The locks were all sprayed with WD-40 to prevent freezing. Very professional. Thanks again
Josh BaileyCustomer service was great! The one-way 5 x 8 trailer I rented needs an upper back door seal replaced though. Due to this rubber seal being chipped and cracked, it was extremely difficult to open and close each time I needed to. I don't know who would be responsible for making these repairs though.
Justine RogaczewskiSecond time I've rented from Beier's. Always supper smooth experience.
Phil HowardThe proprietors of this usual outlet may need some help with their computer skills !!!!
Curtis BaumannCustomer service was great. Next time I need a trailer I will definitely go back to Beiers
cory richardbest I have ever done
JOHNNIE CATHCARTMore parking area.
JAN CHAMBERLAINThe truck was extremely clean and that was very much appreciated!
Franco IgnelziThey are extremely helpful and dedicated.
Richard RossHands down the best U-Haul location anywhere….
Steven BuehlerCletus and Iris make a great team. We have used them for years and will not consider anywhere else. They are very reliable and professional!👍👍👍
louis BARBOSAGreat customer service. Very nice people at this location and very helpful
Mike DurbinThe woman and staff were polite, friendly and excellent.
tim mudrovicNOTHING IT WAS GREAT !!!
robby carterThey are so friendly and helpful as well as respectful and considerate of you and the things you need I would recommend Biets uhaul in Fenton to anyone who needs to use a uhaul it was the best experience I've had in a long time and they make you feel like family there😁👍
Paul EllisI have never in all my lives fe leased a moving truck that was so clean and smelled so clean. Bravo to Beiers!
Gayle RiceWe really appreciate the move to put ramp doors on the 5x8 trailers. It's a big improvement and really helps us with our business. U-Haul is the best. PS. Beiers is such a pleasure to work with. Hope all of your outlets are just as good.
Edd GhentNothing! the lady waiting on me was excellent .
mark sullivanMaybe some more parking. Other than that, don't change a thing!
CHRISTOPHER GEBHARTGreat Service, nice owners
Craig MeyerI was greeted the second I got out of my car and asked what I need helped with. The lady inside explained everything I needed before towing the 5x9 with ramp. They also hooked everything up to my vehicle and made sure the lights work. Overall great experience at this location and would recommend a friend.
Danneil GruspeReservation procedure was a pain
JOe MayerCan tell it’s a mom/pop shop. Nice place. Granddaughter was absolutely helpful and knowledgeable. Seems like an awesome person. Truck itself, needs the tires checked and a front-end alignment, but other than that, did the job.
Gregory BellFast and friendly service.
Doug WintersThe rental went great but the smell of the chemical cleaner used to clean the van before I rented it stayed in the van the entire day I had it ...and gave us a headache!!
Michael DurstBringing out the new ramp door on the 5x8 trailer was an incredible move. Thank you!
Edd Ghent