Comentarios del cliente para Behind The Pines Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Behind The Pines Storage

Grado total:

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jim S. en

Grado:

Most definetly good people who understood my situation, an helped greatly

Emmett L. en

Grado:

Very friendly and accommodating, just a pleasure going there. Thank You!!

David T. en

Grado:

Great customer service and easy rental. Jim does a great job

Linda R. en

Grado:

El cliente no dejó un comentario.

Joseph B. en

Grado:

El cliente no dejó un comentario.

Nick B. en

Grado:

Pick up and drop off using the 24 hour system was a big hassle and we had problems with both. For pickup it it didnt have me registered for the 24 hr. So we had to call for the lockbox code. Even though I chose the 24 hr when I registered. The mileage on the vehicle came up way off when we dropped it backed off. So we had to call again. Each time it took at least a half hour on the phone to get the issues straightened out!!!

scott M. en

Grado:

Nothing specific to improve. Maybe availability of a 5' x 8' enclosed trailer at the site, but will definitely consider using this location again.

alex W. en

Grado:

Couldn’t do the paperwork while I was attempting to pick it up or accept my payment when I had the uhaul trailer had to pay over The phone to customer service In order to pay. Very stressful

Randall M. en

Grado:

El cliente no dejó un comentario.

James M. en

Grado:

El cliente no dejó un comentario.

Louis D. en

Grado:

This site and the attendant were very helpful; a refreshing end to a disastrous experience! We scheduled a truck two weeks in advance of our move (1/2 mile from our old address). I received "confirmation calls" from U-Haul twice in the time leading up to our move date. Friends and family were at the house helping to pack, and were ready for the morning (some having to take time from work schedules and/or vacation time). At 2:30 pm the day before, I was told no trucks were available in the area. After insisting U-Haul make it right, they found a truck 45 minutes away from my home. They informed me the pick up location would close in 45 minutes (which means I had to drop everything I was doing and get a ride for pick up). The attendant was understanding and patient; he is probably the only sane person working for U-Haul. This review is asking for a rating of the pickup location; it was fine. However, the whole rest of the experience was a nightmare. I will probably never use U-Haul again!

chris D. en

Grado:

El cliente no dejó un comentario.

Denise R. en

Grado:

El cliente no dejó un comentario.

James P. en

Grado:

El cliente no dejó un comentario.

Albert B. en

Grado:

Proprietor was polite & helpful.

bill J. en

Grado:

Jim is very service oriented. He really works for the customer to get a good truck for their needs and works with them regarding pick up and delivery. Great experience.

john B. en

Grado:

El cliente no dejó un comentario.

matt J. en

Grado:

El cliente no dejó un comentario.

Michael B. en

Grado:

El cliente no dejó un comentario.

cheryl C. en

Grado:

El cliente no dejó un comentario.

JOHN B. en

Grado:

Jim and Marty where great. they made me feel welcome. The quick checkout out thing needs to be modified. Wasn't all that quick.

Rachel T. en

Grado:

The gentlemen at this location was very helpful and courteous. He went above and beyond to help make renting a U-Haul very easy process.

michael S. en

Grado:

Absolutely NOTHING! These are the type of associates that make moving a pleasure... great customer service.

jim B. en

Grado:

Thanks to Jim we got in and out in a very quick timely manner. Thanks Again. James Barlow

James M. en

Grado:

El cliente no dejó un comentario.

David T. en

Grado:

Definitely rent here again. The silly old man is so knowledgeable on uhaul and storage. Went out of his way to help.

Natalie N. en

Grado:

El cliente no dejó un comentario.

john R. en

Grado:

Jim was very helpful. He made a special effort to open his business on Sunday morning to help me with the rental. All was good.

Cynthia F. en

Grado:

The gentleman that rented me the equipment at the location was amazing!

David T. en

Grado:

Jim goes out of his way to help and make arrangements for your rental. Great guy to work with!

Sunshine K. en

Grado:

I have no complaints about the dealers themselves, but I am not happy about all the errors made on my reservation I was suppose to pick up the truck within a 10 mile radius and had to pick it up 26 miles away , Vicki reluctantly gave us an additional 20 miles to help compensate , the rental was originally schedule for a 48 hour period when I went to pick up the truck I was told we only had the truck for 24 hours once again I called Vicki and with some back and forth with her she agreed to give us the addition day . This is just my opinion but she really needs to brush up on her customer service skills , none of these issue were of any fault of my own and I didn't appreciate being treated like and inconvenience and being talked down to .

bill J. en

Grado:

The truck appeared to have had some frame or chassis damage in the past. From the rear, the frame was very crooked. No problems at all with the provider.

David T. en

Grado:

El cliente no dejó un comentario.

BENJAMIN F. en

Grado:

My experience with this storage facility was great and I would definitely recommend it to anyone needing storage.

PAUL M. en

Grado:

Jim at behind the pines is a wonderful storage unit owner. I highly recommend using behind the pines for your storage needs.

VIRGINIA M. en

Grado:

We were very satisfied with the service and facility.

devon t. en

Grado:

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