Customer Reviews for Bedford Automotive LLC
(U-Haul Neighborhood Dealer)

562 reviews

754 W Pitt St   Bedford, PA 15522
(Across From Bedford Fairgrounds)

(814) 624-0608

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 4/1/2024: Closed

Services at this Location:

Contact Us

(814) 624-0608

754 W Pitt St
Bedford, PA 15522
(Across From Bedford Fairgrounds)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 4/1/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Happy to use this location. Easy place to rent and return. Glad to see a key drop box. I will certainly use them again.

Alan Reid 
Rating:
4.0

Customer did not leave a comment.

Tyler Mizak 
Rating:
4.0

Customer did not leave a comment.

Daniel Forney 
Rating:
5.0

This U-Haul rode like a "buck-board" wagon and the Cargo Door was extremely hard to pull down and it took two people to latch it.

PITTMAN TINA 
Rating:
2.0

Customer did not leave a comment.

Karen Clegg 
Rating:
5.0

Customer did not leave a comment.

Chris korpowski 
Rating:
5.0

Customer did not leave a comment.

Sam Fetters 
Rating:
5.0

Professional and courteous staff. Thank you.

Robert Norum 
Rating:
3.0

Customer did not leave a comment.

john thompson 
Rating:
5.0

Customer did not leave a comment.

Travis Claar 
Rating:
5.0

Customer did not leave a comment.

Bruce Lightner 
Rating:
5.0

Everything went perfect. The lashleys were great

Robert Horner 
Rating:
5.0

Customer did not leave a comment.

Ann Brooks 
Rating:
5.0

Nothing to improve. The young woman in the office is a delight to work with and very helpful. The owner is a good guy too. Smaller, local companies are always much better to work with than the big shops.

Tom Watson 
Rating:
5.0

Customer did not leave a comment.

Robert Norum 
Rating:
4.0

Customer did not leave a comment.

patricia naugle 
Rating:
5.0

we returned the uhaul 8 hours early I would have thought we would have received a refund of some of the rental. I will not rent a uhaul again.

Dawn howsare 
Rating:
5.0

Customer did not leave a comment.

Cory Babcock 
Rating:
1.0

Owner of the auto shop was very unfriendly and impersonable. The whole overall experience was very poor as the mobile check in and return was not user friendly and other issues with the whole rental process. Still waiting on a call from an area representative. First and last time renting with uhaul and especially from this location

Brooke Carlson 
Rating:
5.0

Customer did not leave a comment.

Paul Favatella 
Rating:
5.0

Great local business for all your U- haul rental needs. Thank you

Doreen Bartczak 
Rating:
4.0

Had to stop 4 times on trip due to low tire pressure system message. Uhaul center May have been a flat tire and system wasn’t reset and calibrated?

Jeffrey Reider 
Rating:
3.0

the vehicle was dropped off early in the morning. I was not sure where to park the truck, so I parked in front. a sign directing where to park would have been helpful. there was no staff at the location at 9 am

Paul Favatella 
Rating:
3.0

Customer did not leave a comment.

James Herlinger 
Rating:
5.0

Customer did not leave a comment.

Kevin McCrary 
Rating:
4.0

When I picked up the u-haul truck and started driving the truck, I noticed there was something off about the truck. It seemed to have a vacuum leak somewhere. I used the truck and returned the truck clean and refilled the gas tank. For the distance I had to go and the mountain I went up, the truck only used a fourth of a tank of gas. The truck did good, didn't like to pull the bigger hills or the mountain very good but it did the job.

Jennifer Horsh 
Rating:
5.0

Customer did not leave a comment.

Donald Lauver 
Rating:
5.0

Customer did not leave a comment.

Garrett Evans 
Rating:
5.0

Customer did not leave a comment.

Darin Fagins 
Rating:
5.0

Everything was excellent

Robert Phillips 
Rating:
5.0

Customer did not leave a comment.

Demetrios Recachinas 
Rating:
4.0

Customer did not leave a comment.

Kelly Foor 
Rating:
5.0

Customer did not leave a comment.

Robert CORLE 
Rating:
5.0

Customer did not leave a comment.

Shannon Ickes 
Rating:
5.0

Customer did not leave a comment.

LYNNE CREHAN 
Rating:
5.0

Customer did not leave a comment.

Ann Brooks 
Rating:
5.0

everything worked good for me. had good service

CHARLES PENSYL 
Rating:
5.0

Customer did not leave a comment.

RYAN WERTZ 
Rating:
3.0

Customer did not leave a comment.

Tyler Mizak 
Rating:
5.0

Customer did not leave a comment.

Richard Alloway 
Rating:
5.0

Customer did not leave a comment.

Stacy Clevenger 
Rating:
4.0

Drop off area was not the original point of destination. The personnel, however, were very accommodating and helpful. Easy locattion to find and easy access.

gerald joy 
Rating:
5.0

all went smoothly and easily

SALLY KLEIN 
Rating:
5.0

Customer did not leave a comment.

Barry Miller 
Rating:
3.0

Customer did not leave a comment.

Stephen Kaltwasser 
Rating:
5.0

Customer did not leave a comment.

Michael Meehan 
Rating:
3.0

Customer did not leave a comment.

BRIAN JEFFRIES 
Rating:
3.0

Customer did not leave a comment.

Vincent Eberle 
Rating:
5.0

Tammy and the crew at this location are the best to work with! Always friendly and attentive! Don't change a thing!

TODD BRINTON 
Rating:
5.0

Customer did not leave a comment.

Matthew Emerick 
Rating:
3.0

Customer did not leave a comment.

Scott Wetherson 
Rating:
5.0

Great

Garrett Washington 
Rating:
5.0

Customer did not leave a comment.

Robert CORLE 
Rating:
5.0

I would recommend this location to anybody great friendly service

Patricia Clark 
Rating:
5.0

Customer did not leave a comment.

Roy Litton 
Rating:
5.0

Very nice and friendly. I have rented from these place several times and prefer to rent from them than anyone else

HEIDI FLETCHER 
Rating:
1.0

The bathroom was a storage closet and did not even have a sink. Racial slurs were being casually thrown around by the customers and staff.

Zachary Hartman 
Rating:
3.0

Some moving supplies were unavailable even though we had them reserved. Should have been notified in advance that these things were unavailable so we would have had time to make other arrangements.

MICHAEL MCMANUS 
Rating:
5.0

Quit trying to get the customer to drop off to places that are not convenient for the customer. The place you wanted me to drop off was twice as far from my home as the place I chose. You aren’t paying for my gas, I am.

DANNY MELLOTT 
Rating:
4.0

Customer did not leave a comment.

Robert Burch 
Rating:
5.0

Customer did not leave a comment.

Joe Russell 
Rating:
5.0

Everything was great and easy!

Vicki Jones 
Rating:
4.0

Not open on Sunday….no problem

John ott 
Rating:
5.0

Customer did not leave a comment.

stephen mills 
Rating:
5.0

Tammy and her crew were great to rent from and extremely helpful. Would recommend Bedford Automotive ANYTIME!!

Douglas Mueller 
Rating:
3.0

I was very surprised at the low level of customer service that I experienced from Uhaul. I have used you guys in the past and I have never had this happen before. I still have have moving needs within the next 30 days and I will probably rent from someone else.

Valerie Bunting 
Rating:
3.0

Truck reeked of smoke. Had ashes on dashboard and cigarette butt in pocket of passenger door. Truck was dirty inside. The truck even had. a no smoking sticker on the door so not sure why it smelled so bad from cigarette smoke.

ROGER SHOEMAKER 
Rating:
5.0

Truck cab was very dirty and smelled.

Joy Cousin 
Rating:
5.0

Customer did not leave a comment.

Richard Lang 
Rating:
1.0

Not properly attached.

Paige Whitfield 
Rating:
5.0

Excellent location and professional people.

John Adams 
Rating:
5.0

The guy checking me out food a great job. He was personable and understanding of any concerns I shared.

Thomas Dobbin 
Rating:
3.0

The app kept crashing and wouldn’t not accept any answers, the woman at the location was beyond rude. The app was very hard to use

Tyler Mizak 
Rating:
5.0

Availability could use some improvement. Could only rent the cargo van for 24 hours, nothing was available at all for the 3 day range I needed.

Erin Mcdaniel 
Rating:
5.0

Customer did not leave a comment.

SAMANTHA CROMWELL 
Rating:
4.0

Not much

David Pitkins 
Rating:
5.0

Customer did not leave a comment.

Patricia Dellos 
Rating:
5.0

Customer did not leave a comment.

Valerie Bunting 
Rating:
5.0

Customer did not leave a comment.

James Boccio 
Rating:
2.0

Attitude from receptionist and paid for a furniture dolly and did not receive.

SHANNON BOYLES 
Rating:
5.0

Customer did not leave a comment.

Scott Satterfield 
Rating:
5.0

Staff was friendly and wonderful!

Luis Carlos 
Rating:
5.0

Good people very helpful

ROBERT ADAMS 
Rating:
5.0

Customer did not leave a comment.

RANDY LEE LUNA 
Rating:
5.0

Customer did not leave a comment.

SANDRA MCGEE 
Rating:
5.0

Great place to rent a Uhal, Mark is always really nice and takes good care of your needs, always satisfied and very convenient!!

THOMAS FIX 
Rating:
5.0

Customer did not leave a comment.

JENNY BEATTY 
Rating:
5.0

I reserved a 20' truck and auto transport from this location and neither item was available. I had to go to a location further away to pick up a truck. The day I was supposed to pick up the auto transport from this location, there were none available. Mark did a great job of getting me a tow dolly when the auto transport was not available.

Thomas LeBlanc 
Rating:
5.0

Great service.

VALERIE TOPPER 
Rating:
4.0

Customer did not leave a comment.

JOHN FISHER 
Rating:
5.0

Customer did not leave a comment.

WILLIAM MAY 
Rating:
5.0

Customer did not leave a comment.

LORI CANNON 
Rating:
5.0

Great customer service

JEFFERY BOYER 
Rating:
4.0

Customer did not leave a comment.

CATHERN RUBIO 
Rating:
5.0

The trailer was perfect for our needs and the staff at the location were very helpful and friendly.

LYNNE CREHAN 
Rating:
4.0

Customer did not leave a comment.

Tammy Fox 
Rating:
5.0

Customer did not leave a comment.

Marvin Claycomb 
Rating:
5.0

Great Owner - Very helpful!

FIRMADGE CRUTCHFIELD 
Rating:
5.0

Customer did not leave a comment.

Jeffery Boyer 
Rating:
5.0

Excellent service at this location. Highly recommend.

Jonathan Cowles 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

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