Comentarios del cliente para Beckworth Mini Mart

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Beckworth Mini Mart

Grado total:

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Ben M. en

Grado:

Was not clear where to park uhaul as the parking lot was very small no further instruction where given on how to return the truck

Steven H. en

Grado:

Professional & Friendly Service

Pablo M. en

Grado:

El cliente no dejó un comentario.

Jeff H. en

Grado:

El cliente no dejó un comentario.

VICTOR Manuel D. en

Grado:

No fue la ubicacio que escogí principalmente pero todo salio bien en general! Agradecido!!

Josh M. en

Grado:

Include some more kilometres or not charge so much for overages.

Michael H. en

Grado:

Much better experience, store staff was excellent.

Charles S. en

Grado:

Hard to find. Maybe a sign near the road.

Krystal A. en

Grado:

Better signage to know where they want you to drop off the truck

David E. en

Grado:

Store clerk on duty not trained for uhaul returns..I had to wait over 25 min for someone to come from where ever as they were the only ones who were trained or knew how to close out a u haul account that was not on a credit card to refund the deposit. Then they still took another 25 min just to check out the truck and issue deposit refund. I would have been scared to return a truck there if it was on a credit card cause God only knows what your card might be charged with since it would not have been processed until sometime Monday. Without the customer there, and I have had bad experiences with uhaul drop locations over charging on credit cards days later n U Haul corporate says they will look into it n never do or will not return my calls

Ashley D. en

Grado:

The unit was dirty before we picked it up, the employee who rented us the unit could only accept visa as the Uhaul debit machine was broken. The unit handled like it was pulling g to the right and the steering was loose. The gas in the truck was marked on the bill as half full but was more accurately 1/4 full.

Mark O. en

Grado:

The truck I reserved broke down so then you decided to just cancel my reservation and not even tell me. I called 2 months in advance for this truck and my gut said I should call just to make sure everything is good the day before and then I was told it was cancelled without informing me. I had several people ready to help me move and then I had to tell them they had to change their plans. Uhaul said there was nothing they could do and just apologized and give me a 50$ reimbursement which I never received. I will never use your service again and I will tell everyone I know the same.

Lynda D. en

Grado:

Process was easy, peasy! Couple that ran the office were amazing!

Mario R. en

Grado:

All went smoothly

Rebecca P. en

Grado:

El cliente no dejó un comentario.

Marianne D. en

Grado:

Have your program working it shouldn’t take over n hour to pick up the truck.

Joshua V. en

Grado:

Very pleasant person

Stephen L. en

Grado:

Reservation pick up location and truck size were changed at the last minute. Confirmation message said the truck would be available at 0800 but this store does not open until 0830 and in fact no one arrived until 0840. The store personnel were unapologetic and surly.

maria P. en

Grado:

El cliente no dejó un comentario.

Suzanne M. en

Grado:

The attendant at the store did not know what to do about receiving the truck. She tried to reach out to someone for help but didn’t get anyone. I said that there should be a box to drop the key and she didn’t know of one so she said I could leave it with her and I parked the truck in the parking lot. The truck was returned on time. It wasn’t until I returned to the house an hour later (directly across from the Mini Mart) that I realized the drop off was behind the Mini Mart and then I found the drop box. There were other trucks parked there but she didn’t seem to know anything about that. I took the key back from her and dropped it in the box. Now it looked like it was an hour late so I was charged for another day rental! Not fair and not professional!

Fraser B. en

Grado:

Was a minor crack on the windshield when I got the truck but no big deal. I went to this place after trying the one on Oxford Street (unsuccessfully) and happy that I did. Thanks!

Brian W. en

Grado:

El cliente no dejó un comentario.

gaurav M. en

Grado:

El cliente no dejó un comentario.

URSULA C. en

Grado:

El cliente no dejó un comentario.

ramakrishnan N. en

Grado:

Knowledge of the product they are selling (renting trucks).

Cole L. en

Grado:

El cliente no dejó un comentario.

David G. en

Grado:

El cliente no dejó un comentario.

Lisa C. en

Grado:

I used the 24 hour drop off box after hours so I did not interact with anyone at drop off. The availability of the after hours drop off was helpful and there were no issues. I received my invoice the next morning. Wonderful option for convenient service.

MANUEL R. en

Grado:

El cliente no dejó un comentario.