Customer Reviews for Beckers
(U-Haul Neighborhood Dealer)

108 reviews

7205 Copenhagen Rd #1   Mississauga, ON L5N2C6

(905) 813-9197

Office Hours

  • Mon-Fri: 9 am–8 pm
  • Sat: 9:30 am–8 pm
  • Sun: 10 am–7 pm

Services at this Location:

Contact Us

(905) 813-9197

7205 Copenhagen Rd #1
Mississauga, ON L5N2C6

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–8 pm
  • Sat: 9:30 am–8 pm
  • Sun: 10 am–7 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

paramvir singh 
Rating:
4.0

The gas tank fill status is very ambiguous, and I was asked to contact you online if there is a disagreement. This seems to be a delay tactic. Please be transparent and easily agree on the status of the gas tank.

satish Thiyagarajan 
Rating:
5.0

Customer did not leave a comment.

Yevhen Borovyk 
Rating:
5.0

Customer did not leave a comment.

Pol Coussee 
Rating:
5.0

Amazing and easy process

Jin Kim 
Rating:
5.0

Pick-up and drop off at the closest location instead of a half hour drive away would have been easier. Overall an excellent moving experience. Would recommend to family and friends as the best truck rental company.

Birgitt Gardiner 
Rating:
5.0

Customer did not leave a comment.

Errol Martin 
Rating:
3.0

Customer did not leave a comment.

Rushane kemo 
Rating:
5.0

Customer did not leave a comment.

Alana Cuanang 
Rating:
5.0

Application for pickup and return very very un friendly even i am programer but i think this way not sutable for such big company very poor and bad way in application

Abdallah Ibrahim 
Rating:
5.0

I had a great experience, although due to unforeseen situation I had to extend the rental period and the staff was very helpful. I really appreciated the service. I had a terrible day but u haul helped me a lot to get through the day and sorry for any inconvenience caused. Happy new year and have a wonderful year ahead.

Arashdeep Singh 
Rating:
4.0

Customer did not leave a comment.

Jeremy Currie 
Rating:
3.0

Customer did not leave a comment.

Mike Hewlett 
Rating:
5.0

Customer did not leave a comment.

SATHISH KUMAR ADAL AZHAGAN 
Rating:
5.0

The van needs servicing, steering wheel wobbles and transmission needs to be serviced. .

Daniel Wright 
Rating:
4.0

Customer did not leave a comment.

CarlosAlbert Batiancela 
Rating:
4.0

Customer did not leave a comment.

Cesar Reano 
Rating:
5.0

Very nice person working

joe karimzad 
Rating:
5.0

Customer did not leave a comment.

Faraj Massouh 
Rating:
5.0

Customer did not leave a comment.

GARYGEORGE MORRISON 
Rating:
5.0

Customer did not leave a comment.

TUAN LUU 
Rating:
5.0

Great experience overall

Abdullah Adnan Arief Sheriff 
Rating:
1.0

Over chargerd for fuil though refueling

Parminder Singh 
Rating:
4.0

The branch manager was great and very cooperative..i do recommend him highly. KS

Kushal S 
Rating:
4.0

Customer did not leave a comment.

Jezreel Navarrete 
Rating:
1.0

Overcharged me on gas. As a valued customer who consistently rents, I’m very upset. This store owner must’ve charged me $11 for gas. I filled it back up to exactly what it was before. Why did I get charged extra?!??!? I FILLED GAS BEFORE I PARKED IT AND GOT THERE. I DROPPED IT OFF 2 hours early! Will not be renting again. Going to the store first thing tomorrow and giving them a piece of my mind.

Mohammad Naqvi 
Rating:
3.0

Customer did not leave a comment.

Jacqueline Probert 
Rating:
5.0

Customer did not leave a comment.

Hamidou Diallo 
Rating:
5.0

Customer did not leave a comment.

Hamidou Diallo 
Rating:
5.0

Customer did not leave a comment.

Richard Anchan 
Rating:
5.0

Customer did not leave a comment.

Victor Rodney 
Rating:
5.0

Customer did not leave a comment.

Trisha Thurman 
Rating:
5.0

Customer did not leave a comment.

MARWAN SULIMAN 
Rating:
3.0

Customer did not leave a comment.

Nagamani Danasekaran 
Rating:
5.0

Customer did not leave a comment.

Monther Mahairi 
Rating:
2.0

Next time, take some time to at least dust off dirt from the matting. Check dashboard lights first before deploying the van. Seems like the vehicle is poorly maintained. Also, don't call it 24/7 truck share if i have to wait for the store to open. There were lock boxes outside but for some reason they were not used. Poor service.

KENNETH REFORMA 
Rating:
5.0

Customer did not leave a comment.

Jessica Norris 
Rating:
4.0

Customer did not leave a comment.

Joshua Herbert 
Rating:
3.0

The area must have poor network connection so my location setting was giving me issues. Took 45 minutes for check in. My understanding was that it was a self managed pick up. Turned out the store had to give me the key, which is frustrating because it is a convenience store that has a steady stream of customers who I had to wait for.

Adeeb Sajjad 
Rating:
5.0

Customer did not leave a comment.

MAYURI KAMLE 
Rating:
4.0

Customer did not leave a comment.

LuizClaudio Braga Bezerra 
Rating:
5.0

Customer did not leave a comment.

Joey Carreiro 
Rating:
5.0

Customer did not leave a comment.

Stephen Eddison 
Rating:
5.0

Nothing everything was perfect

GARYGEORGE MORRISON 
Rating:
5.0

Very friendly Professional all the way Patient and helped will my requests

Azad Ali 
Rating:
5.0

Nothing

GARYGEORGE MORRISON 
Rating:
5.0

Customer did not leave a comment.

GARYGEORGE MORRISON 
Rating:
5.0

Customer did not leave a comment.

Taneem Aziz 
Rating:
5.0

Customer did not leave a comment.

GARYGEORGE MORRISON 
Rating:
5.0

Customer did not leave a comment.

Elias Abou Khalife 
Rating:
4.0

Customer did not leave a comment.

Sandeep Bisht 
Rating:
4.0

Customer did not leave a comment.

Dania Lynne 
Rating:
4.0

Inside front windshield was very dirty. Had to be cleaned for better driving view. Gas tank was not completely full. Gauge was on the white line when I picked up van. Upon return when I filled tank,guage marker was above white line. Therefore tank was a little short of full when I picked it up. Otherwise very happy with rental of van and would certainly rent again. Thx. B)

brian jennison 
Rating:
5.0

early availability could improve

Tekle Tessema 
Rating:
4.0

The right front tire gave a warning about low tire pressure, and the tire went almost flat within 10 minutes. We used the jack supplied and changed the tire to the spare. It had good tire pressure so we continued on our way. I think there is a nail in the spare tire underneath, so I would recommend changing it or repairing it. The Uhaul location at Copenhagen drive did not charge for tire repairs. Thank you.

john rowell 
Rating:
5.0

Customer did not leave a comment.

Igor Staloverov 
Rating:
5.0

Customer did not leave a comment.

denet geeth 
Rating:
5.0

Get more unit or cube vans

JASON DELEON 
Rating:
5.0

Customer did not leave a comment.

Mark Hill 
Rating:
5.0

Customer did not leave a comment.

Christopher Schulthies 
Rating:
5.0

Customer did not leave a comment.

Ted Holford 
Rating:
3.0

The people working at the convenience store we pleasant, but the truck was junk. It was a rainy day and only the passenger-side wiper blade worked - pretty dangerous. The driver's side mirrors were stuck and no amount of force could move them - this was again, pretty dangerous. I was asked for the KMs when I came back, but could not provide them as there was a warning to check the "stabilitrack" in the space for KMs. Just a note, this has been on the truck since October 2022 - the last time I rented from this location. Again, the people are fine, the truck needs help.

Jason Chennette 
Rating:
4.0

Customer did not leave a comment.

cristina luccon 
Rating:
3.0

Hi, The location was convenient for me as it was nearby to my home however I got the vehicle 15 mins late from my booking time. The vehicle had damages and parking brake release handle was also broken. I was not informed about any of the damages or broken parts. Please do complete inspection before giving it to customer.

SATHISH KUMAR ADAL AZHAGAN 
Rating:
5.0

Customer did not leave a comment.

Bryan Lourenco 
Rating:
5.0

Excellent Service. Very accommodating people

anshu Kaul 
Rating:
5.0

Thanks

ROHIT GUPTA 
Rating:
5.0

Customer did not leave a comment.

Abhijit Regmi 
Rating:
5.0

Very kind

Tyrone Morgan 
Rating:
1.0

Horrible experience with not only Uhaul overall but also with this locations agent and communication. Not only was my reservation changed to a different location, which is somewhat understandable, but I specifically requested to have an appliance dolly and there seemed to have been a communication issue with this new location's agent and costumer service and they only had a regular dolly. The agent at this location was very inpatient and rude because I was complaining about this. She is not good at all at customer service and even agreed she was not. Furthermore, I then had to spend countless time on calls with customer service and go out of my way and rush to a third location to pick up the correct dolly - which I should have been sent to from begining. Poor communication skills lead to this and I paid the price. Now I am waiting to see how further I will be compensated beyond their $50 credit for failing their reservation gaurentee.

omar chijani 
Rating:
4.0

There is something wrong with the odometer of the van I used. I picked up the van around 6:38pm on 21 Dec 2022 with 38550km mileage. I drove approximately 12km in the neighborhood for a quick sofa pick up and drop off, returned the van at 7:30pm only to discover the odometer was now at 38590km. That is 40km difference. I was charged for 40km when I barely drove the van. The franchise was understanding but said there was nothing they could do and I should call U-haul traffic. I have never had this experience before. I am not sure if this is a one off or U-haul tweaks some of there vehicles. Bottom line is I was ripped off. I will speak with U-haul customer rep regarding this.

CHUKWUEMEKA MBANEFO 
Rating:
5.0

Customer did not leave a comment.

Henry Bykerk 
Rating:
4.0

Customer did not leave a comment.

Heather Nadler 
Rating:
3.0

Last minute changes to pick up location and vehicle. Ended up spending a lot more money

Asher Dmello 
Rating:
5.0

Service reminder keep popping up

Dhany Hariman 
Rating:
5.0

Customer did not leave a comment.

Shao Jun She 
Rating:
1.0

The odometer did not show and I got ripped off almost 15miles extra. Not honest

gloria bovino 
Rating:
5.0

The experience itself was as easy-peasy as it gets. However, with new technologies available, I wonder if there isn’t a more modern way to track the mileage rather than having to take a picture of the “before” and “after” odometer.

Paula McNaughton 
Rating:
5.0

Customer did not leave a comment.

Raymond McFarlane 
Rating:
4.0

Customer did not leave a comment.

arun Kumar 
Rating:
4.0

Customer did not leave a comment.

Lalit Juneja 
Rating:
4.0

Good service Thank you

Mulianto Halim 
Rating:
4.0

Customer did not leave a comment.

Sanju Jain 
Rating:
3.0

They called since they made a mistake in their booking and requested that I cut my rental short to cover their mistake and did not offer a enticement to do so. It was a pushy ask. Returned early anyways. I am not a prick. Then the promised rate of .69/km was charged at 1.75/mi or 1.09/km. Little things that are minor on a short rental. But something that would discourage me from using again.

Bradley Gallant 
Rating:
5.0

AC did not work. Truck was almost out of fuel. Warning light illuminated on dashboard for Stability Control.

ROBERT L ZANUSSI 
Rating:
3.0

Pickup was scheduled for 9am but store did not open until 9:30am.

Chris Grozdanis 
Rating:
5.0

Pick-up and drop-off experience was excellent. Much prefer the certainty of a vehicle being available vs the uncertainty of something like Home Depot.

Blair Setford 
Rating:
4.0

Make sure the billing is correct

Javad Jalayer 
Rating:
5.0

Had trouble with online checkin. Returned to pickup once store opened

Christine Gribowski 
Rating:
1.0

They charged extremely higher amount than expected. We refilled fuel more than it was given to us, but still they charged extra $75 from us. Which was shocking for us. I advise never rent u haul, it was such a bad experience . Its better u rent chariot than U haul

sakirkhan pathan 
Rating:
5.0

There warning signal for oil change. It should not come on top of customer’s head if there is break down due to that.

Thyagarajan Manik Saminathan 
Rating:
5.0

Customer did not leave a comment.

Bob Andrews 
Rating:
1.0

I reserved the truck at 4pm. 1st. It was delayed. 2nd. i dint reserve the trolly. There was a girl setting in shop and she just brought from inside and said that its ok, just take i wont charge u. When i received a final invoice they charged me for the trolly. I called the shop and there was a rude gentlman and said if u took we have to charge for it and i said i did not request or booked it but he said u will be charged regardless. Very unethical business behaviour. Dont recommend this location.

Fazal Mahmood 
Rating:
5.0

Customer did not leave a comment.

ROBERT ZANUSSI 
Rating:
5.0

Great customer service at the Becker’s.

SAYED HASHIMI 
Rating:
5.0

Customer did not leave a comment.

Mohammad Sarhan 
Rating:
3.0

Mileage were told to be charged at $.69/mile..but I was charged $1.4/mile

Syed Kazmi 
Rating:
1.0

I was appalled at the length of time that it took to verify my driver's license. It shouldn't be the customer's responsibility to photograph the license and send it to U-Haul. This system is not designed for anyone without a cellphone, etc. A half hour delay to get the paperwork sorted out is absolutely unacceptable. On top of this, the interior of the truck that we rented was not cleaned. Overall, extremely disappointed in the process and service that we received for what should have been a very straight forward and quick transaction.

Douglas Hitchcock 
Rating:
5.0

Customer did not leave a comment.

SAMANTHA LAWRENCE 
Rating:
5.0

Would be great if we have the option of renting bigger trucks from this location.

Yalin Shen 
No reviews have been submitted for this location.

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