Comentarios del cliente para Beach Outdoor Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Beach Outdoor Storage

Grado total:

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David S. en

Grado:

This has nothing to do with the store, but UHaul needs better show the cost. a 19.99 rental truck was over $100 and I only had the truck for less than 4 hours.

Shannon T. en

Grado:

This Is the 2nd time I have rented from this location, And I cannot say enough good things about my experiences. Deborah provides the most amazing customer service and she is an absolute asset to this company. I will never rent from anyone else!

Frederick M. en

Grado:

Best U-Haul rental location in Virginia Beach!

John R. en

Grado:

Friendly and knowledgeable staff.

Roland B. en

Grado:

El cliente no dejó un comentario.

Kevin M. en

Grado:

Quick in and out. Great service and convenient location.

Sarah W. en

Grado:

El cliente no dejó un comentario.

Stanley K. en

Grado:

I didn't get the name of the woman who greeted me at the location. maybe because she was so quick and efficient and FRIENDLY. Both she and the man at the desk were great. Good experience!

Laura C. en

Grado:

El cliente no dejó un comentario.

Charles M. en

Grado:

El cliente no dejó un comentario.

Jared T. en

Grado:

Fantastic service, easy in and out. Truck in great condition

Davit P. en

Grado:

El cliente no dejó un comentario.

SHELTON W. en

Grado:

El cliente no dejó un comentario.

Jessie C. en

Grado:

My u-hual experience was amazing the lady at the desk was very helpful with everything she helped me and my family out more than once she was professional and very friendly. Her u-hual is the only on i will go to now!! Thank you

Luis A. en

Grado:

El cliente no dejó un comentario.

Regina F. en

Grado:

The customer service was excellent! Deborah gave me very clear and accurate descriptions on all the different types of trucks available through U-Haul. That helped me significantly to determine what would not work for my move. Her knowledgeable recommendation worked out perfectly. She was so thoughtful to go a step beyond and have my rental pulled up to the front by the office before I arrived to make my pick up a little easier. I recommend this location over any other I have ever rented from!

Amy S. en

Grado:

This was BY FAR the best experience with Uhaul I have ever had. The staff was friendly, knowledgeable, professional and efficient without being cold. The office was clean and inviting. They even offered coffee and/or a snack. Wonderful!

shadoura R. en

Grado:

El cliente no dejó un comentario.

William C. en

Grado:

The person working the counter had excellent character

Robert R. en

Grado:

El cliente no dejó un comentario.

Mchelle M. en

Grado:

El cliente no dejó un comentario.

Joseph J. en

Grado:

The lady was extremely nice and accommodating. Last minute rental.

Shelton W. en

Grado:

El cliente no dejó un comentario.

EVERETTE B. en

Grado:

The best location at the beach! Easy in and easy out!

Richmond D. en

Grado:

El cliente no dejó un comentario.

Manny A. en

Grado:

El cliente no dejó un comentario.

Esref B. en

Grado:

The gas tank was less than full, I had to fill it in.

Alexandria B. en

Grado:

This location was great for my move. I called several times regarding changes and general questions and each time Deb answered them! I actually left thinking about her amazing customer service and I planned to do a review.

Moran M. en

Grado:

Great customer service by Debra!

jeff B. en

Grado:

Was not notified of the $20 after hours drop charge. I dropped the truck off the previous evening, before it was due to be returned, and was on my way back to the location, to make sure all went well in check in. I was going to inform the location that the truck had a tire on the rear passenger side that was cut, when I picked it up. Before I went to speak to the management about this, I received a notice that I was charged, and was never told that I would be charged if I dropped the truck off early. Especially considering that I was on my way to inform them of previous, undocumented damage. Will not use this location again. Will not use uhaul again. I don’t conduct business in this way and wouldn’t expect to be treated like this after paying money for a service or product.

Anthony A. en

Grado:

El cliente no dejó un comentario.

Lorna T. en

Grado:

Staff at this location was great. My only complaint would be that the UHaul Trailer we rented did not have a jack on the tongue. I think it is a bit too much weight and a huge liability to expect the staff/ employee to lift the tongues of the trailers on and off the trailer ball hitches. It's impossible to use proper lifting technique to avoid injury the way the process is currently setup (Lift, twist, and set back down). I think UHaul should redesign the trailer tounges to have jacks built-in or at minimum have a floor jack to assist with that process. It's an easy fix. If it's predictable....It's preventable. Overall the rental experience was great. Staff was great. I would definitely be renting from UHaul again. I just wanted to offer a bit of advice to help make UHaul even better. Thanks

WILLIE A. en

Grado:

El cliente no dejó un comentario.

Prescott S. en

Grado:

The process was great! Barbara really took care of us! Deborah is a tremendous asset to your team! They made it quick, easy, and enjoyable!

Marilyn J. en

Grado:

El cliente no dejó un comentario.

Christopher B. en

Grado:

Keep up the great customer service. Nice touch having the free coffee and snacks in the waiting area!

Thomasine H. en

Grado:

El cliente no dejó un comentario.

Lewis S. en

Grado:

El cliente no dejó un comentario.

Bruno M. en

Grado:

Thank you Ladies!

Horace R. en

Grado:

El cliente no dejó un comentario.

courtney S. en

Grado:

The lady the works there has horrible customer service

Frederick M. en

Grado:

El cliente no dejó un comentario.

johanna W. en

Grado:

El cliente no dejó un comentario.

Ronald S. en

Grado:

El cliente no dejó un comentario.

Hope L. en

Grado:

Very helpful

Malcolm F. en

Grado:

El cliente no dejó un comentario.

Joseph H. en

Grado:

El cliente no dejó un comentario.

Dale E. en

Grado:

The two employees went out of their way to try to make the trailer that I reserved work for me. Ultimately it didn’t work out, but they did get me an extra hour with the pickup truck.

Willie S. en

Grado:

El cliente no dejó un comentario.

Stacy B. en

Grado:

El cliente no dejó un comentario.

Michael B. en

Grado:

El cliente no dejó un comentario.

Michael S. en

Grado:

When I checked online, the rate was quoted as per day. However I was required to pay the 4 day rate even though I only needed it for 2 days. The agent said there was nothing she could do about helping me with this issue

James S. en

Grado:

Thanks for all the help getting the trailer for me. Smooth as silk!

Jeffrey M. en

Grado:

No problem with this location, per we, but the drop offer after hours was a pain. I followed the instructions to handle through Uhaul.com but the system didn’t recognize me. So, I called the 800 number and had to wait 25 minutes for someone to answer just so they could note that I turned the truck in.

CARL L. en

Grado:

El cliente no dejó un comentario.

William C. en

Grado:

El cliente no dejó un comentario.

Lucas F. en

Grado:

El cliente no dejó un comentario.

Daniel W. en

Grado:

El cliente no dejó un comentario.

Quincy T. en

Grado:

Debra was great! Everything went smooth and easy! Thank you!

Cathy T. en

Grado:

Nothing in my opinion. Everything ran smoothly. Was extremely pleased.

Allen H. en

Grado:

El cliente no dejó un comentario.

Phillip G. en

Grado:

El cliente no dejó un comentario.

noah H. en

Grado:

Everything was great! The lady who was there was very helpful and amazing. Will definitely be back to see her and get another truck!

Tiffani P. en

Grado:

Owners went above and beyond. They were very friendly and helpful.

Thomas F. en

Grado:

El cliente no dejó un comentario.

tammy B. en

Grado:

El cliente no dejó un comentario.

rosa J. en

Grado:

Staff was very friendly an helpful.

hunter H. en

Grado:

El cliente no dejó un comentario.

Christopher W. en

Grado:

Please make it clear if Dolly’s come with the truck or not. Per the webpage it says they do. At this location we were charged for dolly and blankets. If it is company policy to charge that’s fine but the online booking makes it confusing. We were also told that there was a shortage of Dolly’s thats why we had to pay for one. Why should we have to pay for a product that should come with the truck rental itself. Staff was nice.

Michael O. en

Grado:

Deborah went above and beyond with helping me she’s a great person very satisfied

curtis E. en

Grado:

Great experience

Daniel W. en

Grado:

Outstanding Customer Service!!!!!!

Mitchell B. en

Grado:

Barbara, the customer service, agent went out of her way to assist me. I enjoyed working with her.

John G. en

Grado:

El cliente no dejó un comentario.

Barbara J. en

Grado:

Since we called to say we were dropping the truck off before they closed on Saturday, they said they would have to call us back on Monday. Our contract was to drop truck off on Sunday but we had finished our move and wanted to return the truck. We hoped all would be ok and it was. Only issue the sign on fence read to drop contract in box along with keys. I did NOT drop contract off as it was the only copy I had. However, the business contact when I called Monday am to ensure all was ok was very friendly.

louis M. en

Grado:

El cliente no dejó un comentario.

Kristine C. en

Grado:

Customer service was perfection!

John G. en

Grado:

El cliente no dejó un comentario.

Mervin S. en

Grado:

El cliente no dejó un comentario.

james Z. en

Grado:

El cliente no dejó un comentario.

Steve M. en

Grado:

Can’t imagine what you could improve

Kevin M. en

Grado:

We rented the truck to help with a Christmas food basket project. The truck was perfect and it was just what we needed. Thank you and Merry Christmas!

CJ L C. en

Grado:

El cliente no dejó un comentario.

FRANK G. en

Grado:

Yes I'll always come back very friendly

marion F. en

Grado:

El cliente no dejó un comentario.

KAREN B. en

Grado:

El cliente no dejó un comentario.

JANE J. en

Grado:

Debbie was very helpful and walked me through the entire process very throughly.

John W. en

Grado:

The truck was very old. It is frustrating to go to different locations for the truck and supplies.

Steve M. en

Grado:

El cliente no dejó un comentario.

Stephanie M. en

Grado:

Very courteous and helpful staff!!!!

Angela J. en

Grado:

We had a great experience with this location, amazing customer service and the free coffee and cookies were just what we needed to get us going on moving day.

susan S. en

Grado:

El cliente no dejó un comentario.

KRISTINA H. en

Grado:

Very helpful!

Parker T. en

Grado:

Renting here was easy, and the employees who assisted me in booking and renting were friendly and helpful. It was a smooth process.

marilyn K. en

Grado:

Easy in and out. Rental staff was very friendly and helpful.

Heather L. en

Grado:

The woman was EXTREMELY helpful and so nice. I’d come back to this location purely based on the excellent customer service!

BRIAN M. en

Grado:

Great customer service the lady was pleasant and very helpful knowledgeable of the area. She was able to tell me where to get gas and was able to get me in and out of the office quick. She did a through inspection of the truck upon return of the vehicle and was very friendly.

Harold M. en

Grado:

Debbie was awsome!!

Tanya K. en

Grado:

El cliente no dejó un comentario.

Wayne D. en

Grado:

The only comment that I have is is that the staff provided excellent customer service.