Comentarios de los clientes para BCM

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de BCM

Clasificación general:

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Krista K.
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El cliente no dejó un comentario.

Lynn M.
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I would recommend a lumbar support pillow for long hauls.

NAOMI SHOSHANAH J.
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El cliente no dejó un comentario.

Nichole N.
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The worker could not lift uhaul off my vehicle, I had to do it.

Roger S.
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El cliente no dejó un comentario.

Duane B.
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El cliente no dejó un comentario.

andy L.
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El cliente no dejó un comentario.

Charles P.
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Finding the Linn Creek location was difficult. More and better signage is needed here.

Rogie C.
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The lady that was there was so nice.. I would recommend her to anyone.. Thanks Rogie

Rochelle S.
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El cliente no dejó un comentario.

Robin Q.
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Operator had a difficult time operating her computer to get my rental started which took more time than necessary. Trailer was not clean inside. Had a lot of rusted metal and dirt inside. Otherwise trailer worked fine.

kally V.
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El cliente no dejó un comentario.

Mark T.
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El cliente no dejó un comentario.

Mark C.
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El cliente no dejó un comentario.

JAMES D.
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Appreciated working with Kim Edwards. She was helpful and pleasant.

Wesley R.
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El cliente no dejó un comentario.

david C.
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El cliente no dejó un comentario.

Mori S.
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El cliente no dejó un comentario.

Michael S.
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She needs a bigger office. Very busy and not enough room for to stand, or her to move around. She was very helpful, knowledgeable, efficient and friendly! Used this facility twice in last month and very efficient, highly recommend!

dale N.
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Weeds need to be cut so you can see the uhaul sign

Allan H.
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El cliente no dejó un comentario.

Gayla D.
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El cliente no dejó un comentario.

Daryl C.
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The Lady operating this location was very helpful and worked hard to get what we needed. Will definitely use them again!

Kevin H.
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El cliente no dejó un comentario.

Roger M.
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El cliente no dejó un comentario.

Randall N.
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As always, the equipment is great, the people are great, but the U-haul electronic check-in process is screwed up and wastes precious time. This time the system printed out 8 pages of nonsense legal contract junk in duplicate and all my information had to be entered again. I love U-haul's basic service but if you don't fix the computer check-in process, I'll be reluctant to use it again.

Virginia M.
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Kim in the office was very helpful

Roger M.
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El cliente no dejó un comentario.

Roger M.
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El cliente no dejó un comentario.

Stephen S.
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You just mysteriously charged me for an extra two days when we did not take an extra two days. We have to call you now to sort this out. Very frustrating.

Alexa D.
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El cliente no dejó un comentario.

Laura S.
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This was a drop off location for the truck.

Toby C.
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Create a check list of things to do for each customer. The lady who I paid and signed the rental agreement for the trailer took my driver license to copy it and then we both got side tracked and she kept my license. The check list should have on it...take driver license, return driver license, take payment from customer, give receipt to customer... and then have the customer sign off that all checks were completed.

Richard G.
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El cliente no dejó un comentario.

ken R.
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El cliente no dejó un comentario.

Mike W.
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Know how to give directions. Was told itvwas 2nd road on right after HWY. It is like the 12th or 13th exit. GPS also takes you to different spot. Once you pull in there is no clear direction where to go either. Finally explain the electric hook up and have adapters for different possible options for sale. Other than that it was easy.

fred M.
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El cliente no dejó un comentario.

David D.
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El cliente no dejó un comentario.

Duane B.
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Get what u are told on the phone when picking up the truck. Got wrong size no ramp and told not to worry about gas. Called one person and got a different person when the truck was picked up. Was told that she could not be responsible for what I was promised

Shari G.
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The drop off location has multiple businesses at the same location. You can see their sign from the highway but then it takes some investigating to find them. Their office is very small and the white letiers on a white door were a little hard to see.

Rachel K.
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Be more familiar with the computer system

Glen E.
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GPS routed us to a location 10 miles from here, they have a UHaul connection but not the drop off point almost had an accident turning in off busy HWy 54. This needs to be changed. Huge inconvenience. The lady at the destination said it was happening frequently.

Kathleen P.
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El cliente no dejó un comentario.

Steven A.
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We had a near disaster involving our reservation. We were sent to three different Uhaul locations before we finally found our truck. The original location stated they tried to contact us but phone records for both cell phones did not show that they tried to call. I had them repeat the numbers they had on file and they were correct. Our reservation was taken at Dulle Mini Storage. We were delayed in reaching our destination as a result.

david H.
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El cliente no dejó un comentario.

Kenneth B.
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El cliente no dejó un comentario.

Gary S.
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Wonderful personal service at pickup and drop off stations. Nasty days and they all had great attitudes to help me in those terrible conditions. Use them!

John Z.
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El cliente no dejó un comentario.

Sally B.
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El cliente no dejó un comentario.

roger B.
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Make sure all of the tires are aired up.

Laura F.
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El cliente no dejó un comentario.

Naomi R.
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El cliente no dejó un comentario.

Marty S.
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El cliente no dejó un comentario.

RAY L.
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I would rate the 3 locations we worked with EXCELLENT ... However, corporate was BELOW POOR!!! They had us going to 3 different pick-up locations..We lost over 2 hours packing & travel time.

James L.
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El cliente no dejó un comentario.

NAOMI R.
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I have been at this location many times and it's always a pleasant experience. Thank you.

CHRISTY J.
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El cliente no dejó un comentario.

joseph L.
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The location was very difficult to find. Drove up and down the highway 4-5 then finally had to stop and ask someone. The business itself was very clean and the man that waited on me was very nice. They did have a problem running my credit dads and after all was done it took me over an hour to locate and pick up the trailer.

Sara C.
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The vehicle was in great shape and the gentleman was very thorough and friendly. The pick-up and drop-off process was quick and easy. This is the 3rd time I've used this location for U-haul rental and I would continue to use them in the future.

LINDA M.
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Was very dissapponted when I picked up the trailer, I had ordered 2 dozen pads and when I got there, he told me he had 1 dozen and handed me a bag. It was snowing and so we didn't load until the next afternoon and the bag he gave me only had 4 pads in it. Thank goodness my neighbor used to lwork for a moving company and had some that I could borrow, but now I have to figure out how to get them from Texas back to Missouri!!

Susie B.
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Lady at the desk was very nice and very knowledgeable.

Stephanie D.
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The person checking us in had no idea what he was doing. He did not do a truck inspection with us, he had to run my credit card several times, he kept pulling up another person's account, and he did not tell us that we would be doing an after hours drop off because he chose to close early before we returned the truck. The entire experience was a disaster. My family and I have always rented from UHaul when we moved, and never had any problems. This disaster has made me want to go with another company altogether! If i am forced to go with UHaul, I will definitely go out of my way to go to another location. This location should not be allowed to even rent UHaul trucks. It really gives the company overall a bad name!!!

MARVIN S.
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El cliente no dejó un comentario.

MARVIN S.
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Location was hard to locate .our gps told us to park on side of road and walk to location.

SARA C.
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El cliente no dejó un comentario.

REBECCA S.
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El cliente no dejó un comentario.

Robert K.
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El cliente no dejó un comentario.

Robert C.
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I explained all the problems with the dolly to the drop off site and they took it out of service.

JOHN E.
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El cliente no dejó un comentario.

ADAM H.
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El cliente no dejó un comentario.

ROBERT F.
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truck was not clean as promised.

PAUL V.
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everyone was very helpful

DAWN S.
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Very thoughtful phone call to make sure I had directions to the drop off location!

Harrell N.
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El cliente no dejó un comentario.

kenneth W.
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truck was parked in a muddy ( extremely ) area a good distance from the office . clerk was not professional or really knowledgeable but friendly .

MARIAH S.
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El cliente no dejó un comentario.

Ron W.
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El cliente no dejó un comentario.

ELVA G.
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El cliente no dejó un comentario.

Susan J.
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We love the gal who helps run this facility. She kept us informed the entire time. Made a normally, stressful move, so much easier. BCM is a great business to deal with for truck rentals and storage.

scott B.
Clasificación:

Improve the process of booking a rental. I called local & national offices and was told the size of truck I needed wasn't available within a reasonable distance of where I needed to pick it up. (less than 20 miles away). Upon calling the regional office they had the truck I needed where I needed it. I called all three offices within an hour. U-haul made it difficult for me to rent the truck I needed.

Keith J.
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El cliente no dejó un comentario.

Janene S.
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El cliente no dejó un comentario.

Floyd M.
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El cliente no dejó un comentario.

CAROLINE E.
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El cliente no dejó un comentario.

BONNIE W.
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El cliente no dejó un comentario.

TOM G.
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Here is the deal with this rating. The location is just fine. However I had to hook up my own trailer as the lady who operates this location was not able to lift it. So my question would be if I could not lift it, then what? The inside of the trailer had not been left broom clean from the last person and the dolly I ordered was not available.

MANDY F.
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El cliente no dejó un comentario.

FLOYD M.
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The trailer was very heavy to lift up and attach to my truck and I'm not a weak guy. If I would have sent my wife to pick it up she would not have been able to attach. There was an older woman there that could not have help lift the trailer. Should be some type lift or crank to assist in lifting up

BRIAN K.
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Upon picking up the truck - I had ordered 24 blankets and they told me they had none and then called around to find me blankets that I then had to go pick up. This took an extra hour of my time and fuel for the truck.

HAL W.
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willing to help in anyway we needed!

tim R.
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Uhaul did not inform BCM that I had reserved a storage unit. When I showed up, they did not have a unit available in the size I reserved. So they gave me a unit next sized up. Also, when I reserved all my equipment, I was told to return it all to a different location. Instead BCM told me to just leave it with them. Thank you!

Richard S.
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This location was on able to be selected to return equipment but the lady there made it possible since that place was most convenient to me.

MICHAEL D.
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El cliente no dejó un comentario.

KEVIN D.
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El cliente no dejó un comentario.

Denise B.
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Very nice and helpful. Would definitely rent from this location again. Trailer handled very well.

LELAND G.
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El cliente no dejó un comentario.

Fanning J.
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SHE WENT WAY ABOVE TO HELP ME, AND EVEN STAYED LATE ON A SATURDAY TO MAKE SURE I WAS TAKEN CARE OF. I REALL Y DON'T KNOW IF I COULD HAVE GOTTEN A UHAUL WITHOUT HER!

RONALD O.
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El cliente no dejó un comentario.

ROMY R.
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Everyone I dealt with was friendly, cheerful, and clarified everything I needed to know. A refreshingly simple process in a complex world.

PATRICK F.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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