The man who I talked to was supper sweet and kind ! He made sure to explain everything so I understood it !
Brittany S
Customer Reviews for Baymont Hotel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Both my interactions were excellent. They assisted me without issue despite me being, for lack of better words, an idiot.
John MIt was all good... Surprisingly excellent!
cornelius aNothing. Simply and easy renting a Uhaul.
Gina MIt was easy to just pull up, drop off and put keys in box
Linda WJohn has always been incredible to work with. I’ve rented multiple U-Haul a from him for years!
Nichole WWill return for future rentals. Thanks
Don NI couldnt figured out how to return via the website so i called the number on the door and the gentleman helped me get everything taken care of, no problem.
Rachel CFriendly and I loved the ease of returning!!
SHEENA NThe truck was not swept out so we ended up cleaning up someone else’s mess so we didn’t get charged for it.
Donald GCalled number given at pick up and the number listed on the door. No answer. Used the “after hours” mobile drop off without any issues.
Mara SThe location is easy to find and access. However, the key box was already unlocked when I arrived to pick up my rental. Thankfully, the key was still in there.
Richard WEnsure the inside of the equipment is clean between different people (cab and back of U-Haul).
Timothy O