the young lady was wonder full and went above and beyond!JOHN R.
Customer Reviews for Bay Motel
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Thank god for Melanie! I spoke to two different agents and they both confirmed a pickup time of 7:30 pm including sending me a confirmation text. I arrived and they were closed as they do every day at an earlier time. Lucky for me Melanie had stayed later after she was finished worked and was able to check us in with our trailer. I am thoroughly unimpressed with uhaul lately as there have been issues the last couple times booking with your company. The fact I spoke to two separate people and got a confirmation time in text and all three were wrong is unacceptable.rebecca L.
El cliente no dejó un comentario.RAMSEN O.
The owner was so extremely friendly and this was the best Uhaul experience I have ever had! The car itself was so clean and she even had it warmed for me when I got into it! I would 100% recommend!EMMA T.
El cliente no dejó un comentario.WILLIAMM C.
El cliente no dejó un comentario.CRAIGR S.
El cliente no dejó un comentario.Robert W.
El cliente no dejó un comentario.Rob M.
El cliente no dejó un comentario.John L.
El cliente no dejó un comentario.JOANNE C.
Contact person was wonderful. A very pleasant lady and very efficient. Would use this facility again.ALBERT V.
Although the locations were great in terms of appearance and customer service. So very happy with thatâ€¦. But there is room for improvementâ€¦. The original plan was for me to pick up at Seeleys Bayâ€¦ but the lights on the trailer were not working and so I had to go to Kingston. So in the end with the extra time I actually â€œpaid moreâ€ for the rental. Uhaul should empower all employees to ask the customer â€œsorry for the inconvenience how can we make you whole?â€ And then empower them to make it happenâ€¦ No need for surveys if they do thisâ€¦.RICHARD V.
Great people to deal with. Made the total experience stress free and easy.Larry C.
They were extremely helpful and made me feel very welcomed. Wonderful to deal with. My return there was so easy and pleasant. Absoulutly great folks !LAWRENCER C.
El cliente no dejó un comentario.Nicole Z.
El cliente no dejó un comentario.Andrew G.
El cliente no dejó un comentario.CHRISTOPHERRAYMO M.
Very friendly, easygoing.Kate T.
El cliente no dejó un comentario.JOHNP C.
El cliente no dejó un comentario.James G.
El cliente no dejó un comentario.Katherine T.
Appreciated having a U-haul location so close to home. I ordered Wednesday night and the vehicle was available as requested Thursday morning. Service was efficient and friendly and the location and equipment were clean an easy to navigate. Would definitely recommend this location to others!PATRICIAL M.
El cliente no dejó un comentario.SEANKENNETH S.