Comentarios del cliente para Baxters One Stop Automotive

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Baxters One Stop Automotive

Grado total:

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James M. en

Grado:

Customer service was best here out of other 3 locations.

Deb D. en

Grado:

I'm not sure, everything was fine, no problems.

William W. en

Grado:

Location was very accommodating allowing me to pick-up my one-way trailer rental on a Sunday via cell phone confirmation and dispatch when they are normally closed. Only issue is U-Haul equipment related. The 6’x12’ trailer was perfect for ur one way rental needs, but the trailer’s tongue weight is too heavy for most normal customers to lift onto a hitch ball. I returned home to get a floor jack in order to hitch my trailer. U-Haul should consider at least having portable wheeled simple leverage style trailer tongue lifters available to customers to enable true self service without issue.

marsha w. en

Grado:

Make sure that there are ramps and a dolly are included with all trucks , thank you

DOUGLAS M. en

Grado:

El cliente no dejó un comentario.

Mike S. en

Grado:

Clean the truck and tune it so it’s not so loud.

Roger S. en

Grado:

El cliente no dejó un comentario.

Bob L. en

Grado:

Drop off was quick, easy, and efficient. No problems, and I was charged as stated in the contract for the extra days. No surprises! Overall a good experience.

Kimberly B. en

Grado:

Process was seamless-only problem was lights were not working for tachometer and speedometer so you could not see how fast you were going once it got dark, so I would recommend trying to check that out before starting your trip.

Paul B. en

Grado:

The actual rental was smooth, fast. My only complaint is the online reservation system. I had to change my pick up date and it was tedious. Also, shouldn't advertise equipment that isn't available. Reserved a 17', got a 15', which was fine, but shouldn't be able to reserve since so few 17' are available. The folks at Baxters were great, highly recommend!

chana o. en

Grado:

Develop customer ser

Kathy L. en

Grado:

Jess was so helpful and understanding. "If" needed again I will go to them.

James S. en

Grado:

El cliente no dejó un comentario.

Thomas S. en

Grado:

They could have cleaned out all of the garbage or had previous renter do it!

david j. en

Grado:

El cliente no dejó un comentario.

ann k. en

Grado:

El cliente no dejó un comentario.

Charles S. en

Grado:

El cliente no dejó un comentario.

Bryan T. en

Grado:

El cliente no dejó un comentario.

RUSS D. en

Grado:

I have used U Haul for many years in both Canada and the US. This location required me to give a backup name and phone number 'in case the trailer is not returned'. I have never had to supply such information before. I was told they couldn't rent the trailer to me without it. I found this to be distrustful and insulting. I will not use this location again and would steer anyone away from using this location.

Mary Beth p. en

Grado:

Great Experience!

Ricky K. en

Grado:

Reserved the 26’ truck and received a confirmation email stating that the truck was “reserved” and “guaranteed” for pickup. It wasn’t until after I paid that I found out that they had changed it to the 15’ truck. Because I did not have the right size truck, I was not able to move all of my belongings and had to pay for another month of storage as well as having to pay another crew to make a second trip the following weekend. This was not the fault of the location where I picked up the truck as it was changed within the system

Rod D. en

Grado:

Jessica was very helpful, everything went real smooth.

MARK S. en

Grado:

El cliente no dejó un comentario.

stephen h. en

Grado:

no one to help hitch up the trailer. no trailer jack. trailer is to tounge heavy for one person.

Kevin C. en

Grado:

El cliente no dejó un comentario.

Joseph I. en

Grado:

The experience was seamless. The service was great.

John D. en

Grado:

Trailer was ready, just a very busy office with a lot going on but no complaints, really good experience.

Jaylene W. en

Grado:

I couldn’t get the size truck I wanted but they gave us a smaller size with a trailer attached. I was very happy they were able to accommodate by adding the trailer but I would’ve liked the bigger truck better.

Jaimebeth M. en

Grado:

El cliente no dejó un comentario.

John C. en

Grado:

El cliente no dejó un comentario.

Arnold A. en

Grado:

Not a thing

mike w. en

Grado:

El cliente no dejó un comentario.

Dustin M. en

Grado:

El cliente no dejó un comentario.

Jill H. en

Grado:

El cliente no dejó un comentario.

Bill S. en

Grado:

Offer MORE trucks in this area, including VANS..!!

Michael S. en

Grado:

El cliente no dejó un comentario.

Julie P. en

Grado:

El cliente no dejó un comentario.

Lynne M. en

Grado:

We dropped off after hours.

Troy G. en

Grado:

Everything was just as I expected it to be.

beverly f. en

Grado:

El cliente no dejó un comentario.

Kevin F. en

Grado:

El cliente no dejó un comentario.

Cynthia M. en

Grado:

El cliente no dejó un comentario.

. en

Grado:

El cliente no dejó un comentario.

Wayne L. en

Grado:

Very very helpful

Robert M. en

Grado:

El cliente no dejó un comentario.

BUCKY O. en

Grado:

great to deal with

JC P. en

Grado:

El cliente no dejó un comentario.

Ken F. en

Grado:

El cliente no dejó un comentario.

JOSEPH M. en

Grado:

RIGHT rear tire was bald, they didnt care

kenneth c. en

Grado:

I found the fee very expensive compared to using the same size truck 1 1/2 yrs ago.