Customer Reviews for Bavarian Motor Group LLC
(Distribuidor de U-Haul del vecindario)

127 comentarios

257 S Oates St   Dothan, AL 36301

(334) 299-0124

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 6 p. m.
  • Sáb.: 10 a. m. - 2 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(334) 299-0124

257 S Oates St
Dothan, AL 36301

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 6 p. m.
  • Sáb.: 10 a. m. - 2 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Kayla was so helpful and accommodating… went above and beyond to provide me the best fit for what I needed!

Victoria C. 
Clasificación:
5.0

After calling the national store and not having any a great experience the guys at Bavarian motor group took care of all our needs and got us on the road as quickly as possible. They are a great group of guys and the husband and wife team are a delight to see and talk to.

DAVID N. 
Clasificación:
5.0

Kayla notified us a day before and offered her help. She was very courteous. I called her when I was getting ready to return so I knew directions. She was super nice. Very friendly. She is the poster child for U haul. She is an absolute asset to the company. Her very warm and southern attitude was a true blessing. I will use uhaul again. I had a very positive experience.

Edward W. 
Clasificación:
5.0

Kayla was amazing at being accommodating and kind. I'm very pleased with our interaction, especially it being my first time renting a uhaul. She was very thorough and made sure I understood all the best ways to operate the truck. Thank you to her and to uhaul for helping us move across the country easily and efficiently.

SIERRA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGER A. 
Clasificación:
5.0

Definitely the place to rent U-Haul in Dothan. I will definitely use this location again.

Thomas F. 
Clasificación:
5.0

Salesperson was super friendly and helpful!

KIMBERLEE D. 
Clasificación:
3.0

El cliente no dejó un comentario.

JEAN BETTS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DUSTIN G. 
Clasificación:
4.0

El cliente no dejó un comentario.

TAMMIE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERNIQUE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRITTNEY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

carl G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDALL B. 
Clasificación:
5.0

Excellent customer service

Hasan K. 
Clasificación:
5.0

By any metric, this location is excellent. The staff (Kayla) is friendly, courteous, and professional. I highly recommend this location, and the Bavarian Motor Group LLC of Dothan is my preferred location.

Artemus B. 
Clasificación:
5.0

They are always so easy to work with!

Mary Kathryn P. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAMIAN M. 
Clasificación:
4.0

I enjoyed the customer friendly service. I had a mishap with a reservation and jamie was very quickly to resolve this for me . Def. Would go here again for rental.

Tiffany P. 
Clasificación:
5.0

Excellent experience

RONALD D. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARBARA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CORREY W. 
Clasificación:
5.0

Excellent customer service!

LILLIAN H. 
Clasificación:
4.0

The truck was priced $19.95 but with insurance + dolly + 2 gallons gas I was short, plus the $6 gas i put in, the final cost to me- $80 to use it. Crazy. But if I go crazy again I WILL rent from Barvarian Motor Group, Dothan AL They're terrific!

S JEAN H. 
Clasificación:
5.0

Agent was very cordial and extremely easy to work with

JOHN T. 
Clasificación:
5.0

Best customer service I've ever had from a Uhaul location.

SARAH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
5.0

Great people running this location, they are on the ball!!

RONALD D. 
Clasificación:
5.0

Very nice people.

SAMUAL S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRIAN H. 
Clasificación:
5.0

Kayla was very professional. She she answered the call to my needs. Had me in and checked out in a matter of minutes. They were on top of their game. I will definitely return to this location for my moving needs! Thanks to Kayla for taking good care of us.

JOHN B. 
Clasificación:
5.0

Jamey and Kayla were so easy and great to work with. The entire process went perfectly smooth and quick. I highly recommend using them for your Uhaul needs!

TRACY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL W. 
Clasificación:
5.0

Wonderful and friendly people. Very helpful.

PAUL C. 
Clasificación:
5.0

Kayla and her team were phenomenal!!! They were very professional and helpful! We got our UHAUL within 5 minutes of our arrival! We are very happy customers! ¡Gracias!

Riley C. 
Clasificación:
4.0

El cliente no dejó un comentario.

SARAH B. 
Clasificación:
5.0

Make sure a customer support representative is available through either the customer service email, phone service, and/or the live chat, for people who want to extend their order or whatever else they have need pretaining to their order.

Tabitha L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa B. 
Clasificación:
5.0

Very friendly people. Very helpful.

TIMOTHY A. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLES B. 
Clasificación:
5.0

Kayla was amazing and needs no improvement. Best experience I've had with Uhaul by far.

JEFFREY D. 
Clasificación:
5.0

This location was excellent. The best experience I have ever had with U-Haul. I will definitely refer this location to anyone. 5 Star Review.

JEFFREY P. 
Clasificación:
5.0

Everything was handled with the most care! I am beyond impressed with the level of fst helpful and above all, the compasión and the respect that the individual people displayed made for a rewarding experience.

CHARLES C. 
Clasificación:
5.0

So nice !

Cheyann N. 
Clasificación:
5.0

They did a excellent job in helping me and hooking up the U-Haul making sure everything was right. The best service by far I have received. Thank you for what you do

ROBERT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy D. 
Clasificación:
5.0

Management was great, very helpful. In and out quickly! Great service!!

MARION C. 
Clasificación:
5.0

KAYLA was Very helpful and professional

THOMAS W H. 
Clasificación:
4.0

The service was great! More weekend availability

EDRICA K. 
Clasificación:
5.0

Very nice business transaction. Friendly and concerned.

THOMAS A. 
Clasificación:
5.0

I honestly cannot give any recommendations for improvement because Kayla and everyone in this group helped me tremendously! They went above and beyond and are the nicest people! I would absolutely recommend them to anyone in the area.

ALYSSA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
5.0

U-Haul should check with pick up locations to make sure the number of trucks being reserved are actually available at the location. Thankfully Bavarian Motor Group was able to get me a truck within 30 minutes, they made the reservation work not U-Haul.

NICHOLAS Y. 
Clasificación:
5.0

great peoplequick to get you going better than home office in dothan will not use home office anymore on montgomery hw

JESSIE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHASE L. 
Clasificación:
5.0

The ladies were a great help in getting me on the road. Very helpful and respectful!!

Virgil W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND S. 
Clasificación:
5.0

Service was great. Above and beyond expectations.

MICHAEL B. 
Clasificación:
5.0

Once again, another successful story. 1. Personnel are flawless professionals. 2. Equipment 100% operational and clean. 3. Ready to schedule my next rental in the coming week. I can't thank them enough for taking care of me.

EDWARD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES P. 
Clasificación:
5.0

Kayla at this location was extremely helpful and has gone above and beyond for service after a minor issue came up with my rental. I world highly recommend this location to anyone looking to rent a uhaul.

Pierce G. 
Clasificación:
5.0

This location was excellent based on customer service alone! I was greeted outside of the establishment, guided inside, and was offered a snack and water while I checked out my rental. Would highly recommend this location to anyone in the Dothan area!

SHANIQUA C. 
Clasificación:
5.0

Everything was on point

MELVIN R. 
Clasificación:
5.0

You all have excellent service and great equipment and if I'm in need again I will surely use your service

BARBARA K. 
Clasificación:
5.0

Kayla exceeded my expectations because I had a last minute rental need and she fulfilled that need immediately. Her customer service skills are flawless. Undoubtedly, I will be renting from her again. Thank you so much for helping at a moment notice.

EDWARD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John E. 
Clasificación:
5.0

Nothing to improve with this pickup location, it was the best Customer Experience ever and I rent a lot from Uhaul & Penske. Kayla could definitely be a Mentor for the Customer Service standard at all locations. She is superb, friendly, inviting, accommodating, and on point with everything. Will rent again because of the experience!

JOHN K. 
Clasificación:
5.0

None. Knowledgeable about equipment and fast.

Jimmy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT S. 
Clasificación:
5.0

Helpful and very friendly staff.

Richard J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark N. 
Clasificación:
5.0

Keep up the good work no improvement needed

TERIKA R. 
Clasificación:
5.0

The staff is so friendly and helpful. I didn't have a reservation and I was in and out within 10 mins. Customer service is superb!!!

WENDY L. 
Clasificación:
5.0

I've been using U-Haul for over 30 years and Kayla‘s customer service was second to none. She is extremely knowledgeable and made my experience seamless. She contacted me to ensure that I had all the equipment necessary to do my move and facilitated everything from start to finish. I would highly recommend this location. She is definitely a cornerstone for this company.

EDWARD C. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANDREW M. 
Clasificación:
5.0

The furniture dolly's wheels were worn to the point of not being able to roll so we could not use the dolly

MATTHEW H. 
Clasificación:
5.0

Both attendants were friendly and courteous, made the experience that much better.

BRENDON D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dominix B. 
Clasificación:
5.0

El cliente no dejó un comentario.

THEODORE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT S. 
Clasificación:
5.0

Absolutely was the best experience!! So friendly!!… even gave us snacks and drinks for the road!.. so refreshing!!..❤️❤️

DAWN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELODY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLIE H. 
Clasificación:
5.0

Best U-haul experience I've had so far. I was greeted as soon as I got into the parking lot. Kayla had me in and out of there within minutes. Offered me water and a snack. Highly recommend this location.

JUSTIN T. 
Clasificación:
5.0

Kayla was absolutely amazing!!!! She was super nice. The paper work was less than 10min and were on the road. She was very helpful and easy to reach if I had a questions. I would absolutely recommend her to everyone for your u-haul needs!! The truck was in absolutely great condition and very clean! This made our moving experience so much easier. Will use again!

BOBBY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cassandra J. 
Clasificación:
3.0

El cliente no dejó un comentario.

JERRY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN W. 
Clasificación:
5.0

We changed our moving dates 2- 3 times. We talked to Kayla each time. She was awesome, friendly and made us feel like we were the most important people she was dealing with. She needs to be your customer service trainer. Good lady

KIRK WAYNE E. 
Clasificación:
5.0

Very good experience, friendly and polite and would do business with them again.

DENNIS G. 
Clasificación:
4.0

Should be made clear pick up and drop off location can change after being set up. Staff proficient in their duties.

David H. 
Clasificación:
5.0

They went above and beyond to make sure I got the best price. The customer service was amazing, they even insisted I take a complimentary water and hydrate before moving. Very great full I chose this location, I'll be sure to recommend.

CASSIDY E. 
Clasificación:
5.0

Kayla was an amazing person and was extremely helpful!

CORY P. 
Clasificación:
5.0

Kayla, was absolutely phenomenal. She did not waste any of my time. Explained everything in the simplest of terms. When I was not able to find the original drop off point and had to use another facility in another city to turn in my UHAUL Kayla went out of her way to make sure the truck was properly turned in. Very impressed!

MARK G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anurag R. 
Clasificación:
5.0

You'd really have to go above and beyond to do better than y'all did. This was the best moving experience I've ever had.

ROBERT H. 
No se han enviado comentarios para esta ubicación.

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