Customer Reviews for Baumans Carpet And Furniture
(U-Haul Neighborhood Dealer)

67 reviews

805 N Maple St   Garnett, KS 66032

(785) 504-0057

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(785) 504-0057

805 N Maple St
Garnett, KS 66032

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat-Sun: Closed
No photos available
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

William Young 
Rating:
4.0

All Good.

Luke Douglas 
Rating:
5.0

Customer did not leave a comment.

Victor Edelman 
Rating:
5.0

Nothing

doug meyer 
Rating:
2.0

When I picked up a rental truck fuel was at 1/4 tank. I needed to put gas in it to get to my destination so I filled it up. I wasn't sure of fuel mileage so that the reason to fill it up . I was told to return truck with same amount when rented. I used 1/4 tank on the trip which left 1/2 tank of fuel I purchased not used. I was not told or had any paperwork stating excess fuel upon returning would not be reimbursed upon returning truck . I don't know why but this isn't right and I feel I was taken advantage of by the U-Haul rep when I picked it up and by the company. That's a lot of money that U-Haul is taking from me . Not to mention the problems I had setting this truck rental and tow dolly up Not a good experience with U-Haul . A response would be appreciated. Thanks

Ivan Cuppy 
Rating:
3.0

NA

Mark Waterstreet 
Rating:
3.0

Found Black Widow spider in the cargo area of the 26’ truck I was given and inside the cab was filthy.

Frank Porrett 
Rating:
5.0

Customer did not leave a comment.

Dennis Runyan 
Rating:
4.0

Customer did not leave a comment.

Noreen Dueck 
Rating:
5.0

Very nice people!

Robert simmons 
Rating:
4.0

Great staff, great service, great price

Deborah Smith 
Rating:
5.0

Customer did not leave a comment.

Shelly DURAN 
Rating:
4.0

Customer did not leave a comment.

Noreen Dueck 
Rating:
5.0

Customer did not leave a comment.

donald moyer 
Rating:
5.0

Customer did not leave a comment.

Noreen Dueck 
Rating:
5.0

Customer did not leave a comment.

Peter Foltz 
Rating:
5.0

Customer did not leave a comment.

Noreen Dueck 
Rating:
3.0

Customer did not leave a comment.

EDWARD BISCHOFF 
Rating:
2.0

The keys were not in the lock box. Uhaul could not get a hold of the owner. It was a Saturday and the location is not scheduled to be open however I was lucky after waiting around for an hour I did catch someone going into the office and they were able to get a hold of the owner and release the keys to me.

David Kurtz 
Rating:
4.0

Customer did not leave a comment.

Dwight Zwiener 
Rating:
1.0

Customer did not leave a comment.

Ryland Wright 
Rating:
5.0

Customer did not leave a comment.

donald moyer 
Rating:
2.0

Customer did not leave a comment.

Shane Figgins 
Rating:
5.0

Nothing

Pamela Cox 
Rating:
2.0

I was charged for 24 blankets that were not in the truck, U-Haul said to contact the local site where I picked up the truck, the local site said only U-Haul issues refunds. The site was closed when I picked up the truck even though their posted hours indicated they should be open.

Shane Ling 
Rating:
5.0

Everyone at every level was eager to help me get in a vehicle that would fit my particular need. In this case I needed to move a 6ft Yamaha Baby Grand safely from one home and deliver it to another without losing intonation or sustaining any damage. These particular pianos can weight nearly 1,000 lbs and the ride needs to be good as well as being equipped with long ramp flush to box truck flooring. If I were to make a recommendation for improvement, I would ask that U-Haul bring their strapping rails out about 3/4" to 1" so that heavy duty strap hooks can fit through to be wrapped around the rails so they don't vibrate loose during the ride. Also, it would be nice if the rails were made out of a stronger, more rigid materials to better secure the more valuable furniture or heavy instruments like grand pianos. that's just a suggestion. The price for the 15ft box truck was very reasonable and the truck ran very well. I would definitely go to Bauman Carpet and Furniture to rent their equipment in the future. I just recently learned that they were managing a U-Haul location. Thanks

mark powls 
Rating:
4.0

Customer did not leave a comment.

RONALD NICHOLS 
Rating:
5.0

The people were SO nice and SO accommodating. We didn't see that the rain was gonna be so heavy in the weather report initially, but by pickup time we had a downpour and they still did an excellent job helping me while we both got completely soaked. Can't find people like that anymore. Thank you!

ERICA WEEMS 
Rating:
4.0

Customer did not leave a comment.

ROD WATSON 
Rating:
5.0

Annie took the keys and smiled gently as she said she would verify that everything was in good order quickly. I later received an email with an adjusted amount as we went over on the allotted mileage. The store looked great and we're considering buying furniture from them. Garnett seems to be a lovely town and we're glad to have moved here.

Brandy Ginn 
Rating:
5.0

Customer did not leave a comment.

JAMES HOLT 
Rating:
3.0

We dropped of the truck 2 1/2 hours before due and just filled with gas. The gentleman who was called to ask help a customer check in a customer for Uhaul was asked if he could help a Uhaul customer and I geared him sigh and said he guessed he could. He was ok enough just not truly enthused about having to deal with the Uhaul. Then after we left I get a $13.13 charge for gasoline when we left the gas station 5 minutes before dropping off and put $60 in to get it back to 1/2 a tank. So I’m not sure if truck was looked at if it was on incline but we know when we dropped it off itv as a 1/2 a tank.

Melaine Smith 
Rating:
5.0

Customer did not leave a comment.

Mark Weber 
Rating:
1.0

Didn't really appreciate being charged an extra $30 For being a few minutes late Plus I had to wait for them to get on the computer And log on to return it So I was charged for late charges

GEORGE MONDRAGON 
Rating:
5.0

Lights not working, wires broken on tail lights and markers lights

donald moyer 
Rating:
4.0

The local Uhaul is great but the attitude we get from Uhaul is less than stellar.

merle dueck 
Rating:
4.0

Your trucks need cruise control. They also claim to have 4 ports to charge devices but only had one place.

Jeffrey Rismiller 
Rating:
4.0

Had problems with computer system!

terry hattemer 
Rating:
1.0

Customer did not leave a comment.

STEVE Zbacnik 
Rating:
5.0

Everyone was super helpful, kind and eager to help. Great experience.

Alex Myers 
Rating:
5.0

Very kind and helpful with my last minute reservation. I was there full focus during the whole rental process.

Audra Pennebaker 
Rating:
3.0

Customer did not leave a comment.

Angela Owens 
Rating:
5.0

Worked out perfectly! Price was right!!

GREG GWIN 
Rating:
5.0

Customer did not leave a comment.

baumans furniture 
Rating:
5.0

Customer did not leave a comment.

Alberta Biship 
Rating:
5.0

Customer did not leave a comment.

DOROTHY WELCH 
Rating:
4.0

Customer did not leave a comment.

MARK TESCH 
Rating:
5.0

Customer did not leave a comment.

Curtis Ottinger 
Rating:
5.0

Customer did not leave a comment.

AARON ROCKERS 
Rating:
2.0

I ordered 12 moving blankets, 1 appliance dolly and a box dolly. They had none of the above. The gentleman did not know how to remove them from the total amount Charged. Very upsetting.

Deborah MacEwen 
Rating:
5.0

Customer did not leave a comment.

Barbara Anderson 
Rating:
1.0

First of all some of your people are crooks they tell u One thing and then they break it of in your ass. When you go to pay. Then your company try s to make the people that helps rents your stuf look bad. Wow you need to hire good cordenators. SHAME on YOU.

RICKY LEE FLORES 
Rating:
4.0

Customer did not leave a comment.

Stephen Haen 
Rating:
5.0

Customer did not leave a comment.

bill parker 
Rating:
5.0

Customer did not leave a comment.

Christine Morgan 
Rating:
5.0

Customer did not leave a comment.

John frey 
Rating:
4.0

drop off location was not as I had requested online, but was not a big deal. not sure how it got changed.

Tammy Serene-Kruse 
Rating:
1.0

This was not the location I wanted to use . I had to go 40 miles out of my way to get the truck. Plus we were late to other places we were to be.

kenneth armstrong 
Rating:
5.0

Customer did not leave a comment.

Thomas Holmes 
Rating:
5.0

Customer did not leave a comment.

Tammy Serene-Kruse 
Rating:
5.0

Customer did not leave a comment.

bob joann Peine 
Rating:
5.0

Customer did not leave a comment.

sharon hawes 
Rating:
5.0

Customer did not leave a comment.

Teresa Hollan 
Rating:
4.0

I only used the truck for one day not the two as reserved but still charged for two days. Not happy. I want a refund for a day...

REGAN SHERMAN 
Rating:
5.0

Customer did not leave a comment.

JOSHUA RIGGS 
Rating:
5.0

Customer did not leave a comment.

cheryl devoe 
Rating:
5.0

The trailer was clean but had broken seals which was not visible from the outside. The trailer leaked water in a small spell of rain and damaged about $3000 of wood products.

Noreen Dueck 
No reviews have been submitted for this location.

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