Customer Reviews for Battle Creek Rental Equipment
(Distribuidor de U-Haul del vecindario)

1,017 comentarios

2430 E Columbia Ave   Battle Creek, MI 49014
(E of Raymond Rd)

(269) 965-1812

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 4 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(269) 965-1812

2430 E Columbia Ave
Battle Creek, MI 49014
(E of Raymond Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 4 p. m.
  • Dom.: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Great People, Great Location & Great Service 😊

Daniel W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra I. 
Clasificación:
5.0

El cliente no dejó un comentario.

EASTON MICHAEL-D K. 
Clasificación:
5.0

Allow them to sell supplies at the same price as the other stores.

marilyn F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rory F. 
Clasificación:
5.0

Nothing else, thanks for everything

OSCAR SALVADOR E. 
Clasificación:
5.0

Staff member was very helpful and friendly.

Andrew W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dominic A. 
Clasificación:
5.0

I have had nothing but awesome experience with Uhaul. I would like to update my email address to alan6246@gmail.com. ¡Gracias!

TRACY ALAN S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Johnnie B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Frank S. 
Clasificación:
1.0

I made the reservation and went to pick up the truck the following day. When I went to check it out the individual told me that there was a problem and that I would have to go outside of the store and call U-Haul to get it resolved. I was on hold for close to 20 minutes to get this resolved and it turned out to be a U-Haul issue and not mine. This complete situation cost me an hours worth of time when I had a contractor at my house That was charge me $125 an hour. I'm wondering if U-Haul is interested in reimbursing me for my $125 of lost costs!

james R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry F. 
Clasificación:
5.0

I just want to say the gentleman working, (his name was Jeffrey) went to a closed U-Haul placed and pick us up a truck. That's the best customer service I've seen in years. He explained everything to us and went out of his way to make us happy!! We definitely will go back

Kristin A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE LYNN A. 
Clasificación:
5.0

The gentleman that helped me checkin when I dropped off the truck provided superior customer service. He showed me kindness when I needed it most and I greatly appreciate him. Thank you so much sir!

Taylor J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Veronica T. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS WILLIAM N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mike I. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIO OVERVIS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Asjha H. 
Clasificación:
5.0

Jeff Card is a great guy to work with. I've rented from him several times and each time it is a positive experience. I continue to use this location simply because of his help. Jeff always has a good attitude and always works hard to make sure every rental is a positive experience.

TIMOTHY CRAIG K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick D. 
Clasificación:
5.0

Not a thing.

JEFFREY CLARK D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabriel I. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD EUGENE C. 
Clasificación:
4.0

The wait was a bit longer than expected, but there was only one person working. Other than that, the service was excellent and the equipment I used (utility trailer) was in great shape.

Gabriel I. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN MITCHELL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrance T. 
Clasificación:
5.0

My boyfriend and I had a long day dealing with U-haul for our move to Grand Rapids. Starting at 9am we went to pick our first initial U-haul pick up and there was an issue with the reservation. After calling around to a bunch of places we finally found one. Jeff was GREAT! He was the sweetest guy, and helped us out with a deal. Thank you, Jeff for making our frustrating day into a good day after we got to work with you.

BROCK RICHARD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES PATRICK A. 
Clasificación:
4.0

Staff was very knowledgeable and helpful.

ALTON CHARLES A. 
Clasificación:
4.0

El cliente no dejó un comentario.

KINDRA KAE H. 
Clasificación:
5.0

Phil is awesome. Very helpful and great to do business with

CHRISTOPHER FLOY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMYANNE N. 
Clasificación:
5.0

Outstanding location Very pleased

WAYNE LEE N. 
Clasificación:
5.0

Make a lower flat rate on pickup trucks if our of town is needed say 300 miles for 49.95.

LAWRENCE MICHAEL L. 
Clasificación:
5.0

Great job by the person who helped us, he even helped hitch the trailer to my car. The facility is clean and inviting. We will definitely go back when we need another trailer.

BEVERLYLOUISE K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tina H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DWAYNE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

KATRINA ANNE C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Karen and A. 
Clasificación:
5.0

This was the most pleasant rental experience I've ever had!

Katie W. 
Clasificación:
4.0

The inside of the windows of the truck I rented were covered in yellow nicotene. It was so bad I had to pull over and purchase something to clean them with an hour into my drive. The truck had 15,500 miles on it, but *700 hours*. If you do the math, this truck idled over *300 hours*, presumably with someone sitting inside vaping. Also, U-haul as a company needs to get away from GM as a supplier, their trucks have had horrible brakes for decades. Nearly hit a merging semi on the highway, because I had to plan my stops with this thing.

SHAUN TERENCE C. 
Clasificación:
5.0

Awesome experience! Guys were very friendly and helpful.

JERRY F. 
Clasificación:
5.0

Jeff was great to work with and help us extend the time with no problems. Great customer service!

VIVIAN IRENE H. 
Clasificación:
5.0

Nothing .. I LOVE THIS LOCATION and the employees are wonderful

KARLEEN RENEE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rhonda M. 
Clasificación:
5.0

Have always used this location due to not only the close proximity of it but the ultra friendly personnel.

Phyllis K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID ERNST B. 
Clasificación:
5.0

There wasn't any windshield washer fluid or it wasn't coming out. Also, took me a LONG time to finish the return of the truck because I didn't know you had to take all vertical pictures and no horizontal ones... the app kept making me start over otherwise.

David H. 
Clasificación:
1.0

Horrible experience. Worst uhaul location I've ever been to. Truck was dirty and smelled like cigarettes. I'm unsure if it's specific to this location, but it took a long time to get my picking up of the vehicle approved. 0/10.

Aron H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOIS ANN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDYJEAN G. 
Clasificación:
5.0

Customer service was excellent

WANDA FAYE F. 
Clasificación:
5.0

The only thing that was wrong was the furniture dollies weren't in the truck as requested, but they took off the bill as soon as notified.

Kimberly H. 
Clasificación:
4.0

Gracias.

Marilyn F. 
Clasificación:
5.0

I rent sometimes two trucks a month from this location. The desk personal jeff is always friendly courteous and professional. Trucks are always clean. Super awsome place to rent Uhaul.

STEPHEN AUEN J. 
Clasificación:
5.0

Jeff was just as helpful as ever and he made the whole experience very welcoming and easy.

CHARLES ALAN-REE B. 
Clasificación:
5.0

Give Jeff a raise or a double bonus.

CHARLES B. 
Clasificación:
5.0

Jeff went out of his way to help me with an issue. He was super friendly and prompt at getting a solution.

GEOFFREY JOHN G. 
Clasificación:
5.0

It would be difficult to improve on the service that Jeff provided us. He is an excellent representative for your operation.

JEFFREY THOMAS M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Edward C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raoul L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald R. 
Clasificación:
5.0

Phil made my pick up go quickly and smoothly and Jeff made my return a breeze! I would definitely reccomend this place again. Thank you guys!

Mesha K. 
Clasificación:
5.0

Staff was excellent in explaining everything to me

PHILLIP EUGENE J. 
Clasificación:
5.0

Jeff was very, very helpful. The video advises the user to check the oil when stopping for fuel. Only thru persistence was I able to locate the hidden dipstick. I suggest that a inexpensive flashlight be placed in every truck. Put the U haul logo on, so if taken it serves as advertising.

George W. 
Clasificación:
5.0

Nada

Timothy and Debo W. 
Clasificación:
5.0

El cliente no dejó un comentario.

william M. 
Clasificación:
4.0

The 1800 uhaul number has no idea what they are talking about. Calledvthe to ask questions and the told me what I could do, but when I picked up my uhaual there was a totally different set of rules. Need to get on the same page, pretty pathetic for such a large company

John S. 
Clasificación:
5.0

The man who checked me in and out was professional and kind. I highly recommend using this location.

WENDI JO A. 
Clasificación:
5.0

Great service & value

LAWRENCE MARTIN F. 
Clasificación:
3.0

No one was there. It was after hours

KYLEMICHAEL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

RHONDA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dominic A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer F. 
Clasificación:
5.0

I would recommend this location to anyone looking to rent a UHaul great people super friendly and helpful

Daleallan M. 
Clasificación:
5.0

Another fabulous job by Jeff... we like working with BCE, Jeff always knows what will work best for us!

David P. 
Clasificación:
5.0

El cliente no dejó un comentario.

GAVIN RILEY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terry R. 
Clasificación:
5.0

Jeff was awesome ! Super friendly, funny and helpful.

Laura G. 
Clasificación:
5.0

Nothing to improve. Jeff knows his stuff and takes care of the customers like they are family. Anyone in the Battle Creek area would do themselves a disservice renting a truck anywhere else.

DAVID ALAN P. 
Clasificación:
3.0

The running lights on the trailer did not work/stopped working. We didn't know this happened until it was at night and trucks were flashing their lights at us. We pulled over and found that they were not working. Had to drive with emergency hazard lights on until we found a hotel. Because of this we were only able to drive during the day which extended our trip by another day. Had additional costs because of additional hotel stays and unable to drive at night.

MELINDA LEE W. 
Clasificación:
5.0

Very friendly and informative

CANDACE MARIE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY JANE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor O. 
Clasificación:
5.0

The facility and service was superior. This issue I have is with your pricing...it's very confusing. I read on your website that the vehicles come with 32 miles, but they didn't. I think you need to be clear on what people actually need to pay for instead of advertising $19.95 on most of your fleet.

MAKIBA MAISHA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

kristi H. 
Clasificación:
5.0

Friendly and very helpful will go back again

George H. 
Clasificación:
5.0

Mobile check in and out was easy and a breeze.

Matthew T. 
Clasificación:
5.0

As always, Jeff is amazing!

TEASHA MARIE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LANCE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK ALAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSE G. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

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