Comentarios del cliente para Battle Creek Rental Equipment

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Battle Creek Rental Equipment

Grado total:

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mary W.
Grado:

Nothing was very happy all the way around!! Thanks??

Douglas B.
Grado:

El cliente no dejó un comentario.

Stacy W.
Grado:

We did report issues to Phil when we dropped off vehicle. engine light was on & we smelled oil. but we will use Battle Creek Rental always for our rentals. This Covid-19 has really put a damper on things but my transition in getting the truck was smooth with Phil. He was great. We love Jeff & Phil. they are great friendly guys.

Bradley L.
Grado:

3 rental from this location and always get fast and friendly service!

Shantaria M.
Grado:

Horrible attitudes, payment processing SLOWWWW, took 3 1/2 weeks for me to get my deposit back. My Betsy first and LAST time ever using uhaul for ANYTHING! I would NOT recommend uhaul in Battle Creek!

Meia T.
Grado:

Just stay the same you are awesome.

Jesse F.
Grado:

El cliente no dejó un comentario.

nick S.
Grado:

El cliente no dejó un comentario.

Robert K.
Grado:

Please make sure vehicle is checked in properly. I was charged a fuel fee after I filled the tank to the spot on my contract. I had to call Uhaul corporate, which didn't do anything for me so I contacted the local business and they took care of problem immediately

cindy R.
Grado:

I had a great Uhaul experience! Jeff was super friendly and helpful. I needed it longer than expected and he made it effortless to extend the reservation. He called to check to see how it was doing and I would totally recommend this location to anyone!

Jeffrey T.
Grado:

El cliente no dejó un comentario.

JAMIESON K.
Grado:

Services were excellent, made me feel like I was their best customer...will recomend this uhaul location too others thankyou for your professional and friendly help...

Jason F.
Grado:

El cliente no dejó un comentario.

Kimberly M.
Grado:

Trouble with your banking system so the guy kept tell me my card was declining and did I have another card to use wasted 45 mins and was made to feel it was my fault

Teasha M.
Grado:

Jeff is great, he is always helpful, friendly and knowledgeable. Can't say enough good things about him.

Ryan L.
Grado:

The mobile pick up was horrible. When scheduling it said that location wouldn’t be open until 9am so I picked mobile pick up for 8am. That location was open at 8am and the mobile pick up took much longer than it would’ve with human interaction. While waiting for the “approval” I messaged the chat box twice and received no reply. It took 15 minutes for everything to be “approved”. I would never recommend the mobile system.

Deborahkay H.
Grado:

El cliente no dejó un comentario.

Lauren K.
Grado:

The truck we had did not shift well at all. Was not able to drive it on the highway because of this.

reid O.
Grado:

Jeff went out of his way to make sure we had everything we needed for our move. His customers service skills are amazing !!

Dennis B.
Grado:

Jeff was a awesome, Right on track for the way he greeted you to answer any questions you may have. I would love to see Jeff get a award for all he does in making the customer smile & feel welcome & appreciated. I would give Jeff a 10,ooo percent mark on making you feel like family or a great friend.Dennis& Laura

dan B.
Grado:

They were very informative and helpful. Would use again if needed.

Kimberly C.
Grado:

I had a great experience with excellent customer service. Keep up the good work!

john B.
Grado:

Everything was great!

Aaron W.
Grado:

Better tired for the winter

Dawn S.
Grado:

El cliente no dejó un comentario.

Moreen C.
Grado:

Great experience. The employee I worked with was very personable and made my experience very quick and easy.

Stevenscott W.
Grado:

Have always received very good customer service here.

Marty Z.
Grado:

The gentleman who helped us was the best!!! Very friendly and personable. We would use that facility again because of the service we received!!!

Alicia P.
Grado:

El cliente no dejó un comentario.

jennifer J.
Grado:

El cliente no dejó un comentario.

Eric G.
Grado:

Beat U haul location I have used. Very prompt, organized and professional.

Jennifer J.
Grado:

The employee went over and above to make my experience perfect. Stress free

Lora B.
Grado:

Jeff Card was amazingly friendly and helpful!

James S.
Grado:

My local U-Haul guys are awesome. Always helpful and courteous. What i am NOT happy about is U-Haul's new policy requiring a DIGITAL COPY OF MY DRIVER'S LICENSE being uploaded to the U-Haul site. Sorry, but NOT HAPPENING. I already have to deal with hackers getting my credit card information, I don't need them getting a digital copy of my personal identification. If this policy doesn't change, you will lose at least one customer.

Gloria T.
Grado:

Service was excellent.

John M.
Grado:

Jeff and Phil made our experience and move the best it could be considering it was a 2000 mile journey. They were more than willing to answer any questions we had. Jeff went above and beyond to serve us. We cant thank them enough for the service that they provided to us.

virgil A.
Grado:

Jeff was great to work with. Outstanding man

Lynnette M.
Grado:

El cliente no dejó un comentario.

Jeffrey B.
Grado:

Battle creek rental was great. No problems. However, When I reserved my truck on line at another location the web site stated the size that I needed was there. And confirmation was sent. Then that day before the move I get phone call stating that truck I reserved is no longer available Someone had rented it but there is another one 20 miles in the opposite direction from where I was headed. What is the point of reserving if it gets rented out from under you. I was given a discount and was apologized for the inconvenience I had to use a smaller truck which fortunately worked out fine but that's not the point.

Pamela K.
Grado:

El cliente no dejó un comentario.

Mark H.
Grado:

El cliente no dejó un comentario.

Eric S.
Grado:

El cliente no dejó un comentario.

maryland D.
Grado:

Nothing you guys were great.

Paul C.
Grado:

Great experience at BC Rental. Jeff was extremely helpful when I needed to change a reservation (twice). Thank you.

Mark M.
Grado:

El cliente no dejó un comentario.

Rebecca W.
Grado:

Friendly people.

daivd J.
Grado:

Friendly & knowledgeable staff! Equipment was ready and exactly as ordered upon pick-up. Would rent from this location again

Karen L.
Grado:

Very friendly and helpful staff

Anthony D.
Grado:

El cliente no dejó un comentario.

scott P.
Grado:

El cliente no dejó un comentario.

matt R.
Grado:

El cliente no dejó un comentario.

Jim M.
Grado:

El cliente no dejó un comentario.

Mark H.
Grado:

I have rented the same trailer 4 times now. The trailer has been perfect for moving my motorcycles around. Jeff has been extremely helpful in getting me in and out of there.

Eric L.
Grado:

There really was nothing to improve. The staff was professional, courteous and helpful. The entire process was a pleasure from beginning to end.

Dan H.
Grado:

The self check in and out is very exhaustive and when I called for help from the B drive north battle creek, mi location, which was open the girl was rude and unhelpful after waiting on hold for 20min. Also it would helpful to have the claimed length of truck posted on the outside somewhere, because the box of the truck that was supposed to be 15ft was only 11 and 1/2 feet with a 2x2 over the cab space, which was not what I thought I was getting.

Chris B.
Grado:

El cliente no dejó un comentario.

ro lian U.
Grado:

El cliente no dejó un comentario.

Karen R.
Grado:

Pleasant helpful gentleman

Teasha M.
Grado:

As always Jeff is friendly, helpful and way better than using the mobile app:)

DAVID C.
Grado:

I have always had positive service from the staff at this location. Jeff who assisted with my order set up was friendly and wanted to see my order to the end.

June T.
Grado:

Stay open as late as battle creek rental. They are open til 530 and U-Haul part of buainess goes down at 4.

Garland P.
Grado:

El cliente no dejó un comentario.

Edward G.
Grado:

El cliente no dejó un comentario.

Cathy B.
Grado:

Excellent Service Jeff absolutely awesome and so welcoming!! Great Service thank you Jeff!!!

GREG S.
Grado:

El cliente no dejó un comentario.

Marc R.
Grado:

El cliente no dejó un comentario.

Teasha M.
Grado:

Jeff is always a pleasure to work with.

Mitchell M.
Grado:

It is pure bullshit to reserve a vehicle in your local city then have to drive over an hour and a half to pick it up. I will be using Penske from now on.

Dennis H.
Grado:

If you need to move UHALL the one to go to

Mark H.
Grado:

El cliente no dejó un comentario.

steve K.
Grado:

El cliente no dejó un comentario.

MIGUEL B.
Grado:

El cliente no dejó un comentario.

Darrell B.
Grado:

El cliente no dejó un comentario.

edward M.
Grado:

El cliente no dejó un comentario.

Kirk R.
Grado:

El cliente no dejó un comentario.

John H.
Grado:

El cliente no dejó un comentario.

Katrina H.
Grado:

Person behind the counter was friendly and answered all of my questions. Renting a truck was super easy and no hassle. Thank you

Gene R.
Grado:

El cliente no dejó un comentario.

Sarah S.
Grado:

El cliente no dejó un comentario.

Abramjoseph S.
Grado:

El cliente no dejó un comentario.

Patrick H.
Grado:

El cliente no dejó un comentario.

James K.
Grado:

El cliente no dejó un comentario.

PATRICIA L.
Grado:

You're good

GREG S.
Grado:

El cliente no dejó un comentario.

cindy B.
Grado:

El cliente no dejó un comentario.

BARRY B.
Grado:

El cliente no dejó un comentario.

tim L.
Grado:

Battle Creek Rental Equipment always provides exceptional service.

Nichole R.
Grado:

Great customer service.

tisha M.
Grado:

Jeff is amazing! He's always so helpful and friendly. He's a joy to work with!

Kevin R.
Grado:

El cliente no dejó un comentario.

Brittany H.
Grado:

Gentleman at the service desk was very nice and helpful. He was friendly and very clear in giving us the gist on everything. We reserved a truck online and it was super easy. Will recommend to other movers and will return for other services offered at this location! Thanks! :)

David M.
Grado:

excellent service

Toby W.
Grado:

El cliente no dejó un comentario.

EDWIN H.
Grado:

El cliente no dejó un comentario.

Christy R.
Grado:

Everything went well and I received the best possible rate and service.

jeff S.
Grado:

Jeff was great!! Buy that guy Lunch!! Customer Service through the roof!

Thomas F.
Grado:

El cliente no dejó un comentario.

Michelle B.
Grado:

El cliente no dejó un comentario.

rachel G.
Grado:

Very personalable and kind when helping me with a challenging move! I appreciate ease in getting a truck! Thank you!

James T.
Grado:

El cliente no dejó un comentario.

No reviews have been submitted for this location.

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