Customer Reviews for Battery Warehouse Reisterstown
(U-Haul Neighborhood Dealer)

1,262 reviews

11809 Reisterstown Rd   Reisterstown, MD 21136

(410) 833-5522

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–3 pm
  • Sun: 9 am–2 pm

Services at this Location:

Contact Us

(410) 833-5522

11809 Reisterstown Rd
Reisterstown, MD 21136

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–3 pm
  • Sun: 9 am–2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The mobile app was very difficult to use. I do not recommend using the Mobil app.

Maureen Roberts-Paletti 
Rating:
5.0

Staff that checked me out with rental was extremely helpful and knowledgeable would definitely recommend this location

Jeffrey Ross 
Rating:
5.0

Best uhaul service ever

charles pfanneschlag 
Rating:
5.0

Great service

Sunil Gupta 
Rating:
5.0

The drivers side seat belt buckle was a little tricky, otherwise everything was perfect.

Richard Eckels 
Rating:
5.0

Excellent

Begzod Tulanov 
Rating:
5.0

Customer did not leave a comment.

william treakle 
Rating:
5.0

Customer did not leave a comment.

Jay Jalisi 
Rating:
5.0

Customer did not leave a comment.

william treakle 
Rating:
5.0

Always friendly and have what I need too

James Roberts 
Rating:
5.0

Customer did not leave a comment.

brian snyder 
Rating:
5.0

Customer did not leave a comment.

Baba Diassy 
Rating:
5.0

Besides the U-haul being slow, everything was great. This location in Reisterstown MD gave me the he most pleasant experience in renting a truck I have ever had in 40 years

MICHAEL PARKS 
Rating:
5.0

Customer did not leave a comment.

william treakle 
Rating:
5.0

Very professional and good experience.

ANDRE REDD 
Rating:
4.0

Customer did not leave a comment.

Mike Davis 
Rating:
3.0

Customer did not leave a comment.

Rochelle Harley Rochelle Harley 
Rating:
5.0

Battery Wshe was great, the gentleman was helpful and friendly. The truck was clean and had a full tank of gas. He explained about the tow button on the hand shifter and to disengage it if you're not towing anything.

Jeffrey Feldman 
Rating:
5.0

Customer did not leave a comment.

Kevin Puzniak 
Rating:
5.0

Thank you

Alejandro Jimenez 
Rating:
5.0

while the truck was new (18k miles) and clean, it does seem to have aome issue with the front left break. Excessive noise while turning and backing. There was not other location to provide this feedback when returning the vehicle.

Ceara Smith 
Rating:
5.0

Customer did not leave a comment.

william treakle 
Rating:
5.0

Customer did not leave a comment.

william treakle 
Rating:
5.0

Customer did not leave a comment.

william treakle 
Rating:
5.0

Customer did not leave a comment.

william treakle 
Rating:
5.0

Customer did not leave a comment.

william treakle 
Rating:
5.0

Customer did not leave a comment.

william treakle 
Rating:
5.0

Customer did not leave a comment.

william treakle 
Rating:
5.0

Customer did not leave a comment.

william treakle 
Rating:
5.0

Customer did not leave a comment.

william treakle 
Rating:
5.0

Customer did not leave a comment.

Nardos Moges 
Rating:
4.0

Customer did not leave a comment.

Tawanda Smith 
Rating:
5.0

Customer did not leave a comment.

william treakle 
Rating:
5.0

Gentleman who helped me was friendly, knowledgeable and expedited my transaction in a very timely manner. They need no improvement at this location!!!

Marc Majlaton 
Rating:
3.0

I was quoted a charge of $70.00 when I rented the vehicle from this location. My final bill was more than $85.00! The truck was returned in the same condition as when rented. I filled the gas tank to "F" even though tank was only at 7/8 full when I rented it. Some consistent accuracy about prices would be appreciated.

carrie williams 
Rating:
5.0

Can’t think of any improvement

EARL BACON SR 
Rating:
5.0

Rep was very nice

Thomas Fertitta 
Rating:
5.0

Customer did not leave a comment.

william treakle 
Rating:
2.0

Your rep lied. Their was no damage on that vehicle upon return! Who wrote the estimate. I want a copy. I did a 360 video upon my drop-off of that truck. What's this guy trying to pull.

James Mack 
Rating:
5.0

Customer did not leave a comment.

Lois Tissue 
Rating:
5.0

Customer did not leave a comment.

william treakle 
Rating:
5.0

Customer did not leave a comment.

LaNeshya K Evans 
Rating:
5.0

Customer Rep very friendly, knowledgeable, helpful. Thanks to rep, signup was a breeze.

Dana Smoot 
Rating:
5.0

Customer did not leave a comment.

william treakle 
Rating:
5.0

Customer did not leave a comment.

Robert Eubank 
Rating:
5.0

Everything was great. The ONLY thing I would recommend is to update the air freshener. The van needed it.

BART CASPER 
Rating:
4.0

Customer did not leave a comment.

Patricia Derkasch 
Rating:
3.0

Seats on inside of uhaul van are dirty and should be cleaned or vacuumed after each customer.

Courtney Jackson 
Rating:
5.0

Customer did not leave a comment.

DIANE SETTLES 
Rating:
5.0

Customer did not leave a comment.

Michael Friedman 
Rating:
3.0

Customer did not leave a comment.

Artem Nikitenko 
Rating:
5.0

Customer did not leave a comment.

Anthony Neal 
Rating:
5.0

Customer did not leave a comment.

william treakle 
Rating:
5.0

Fantastic , very nice staff

Chaiyapun Prachayanukul 
Rating:
5.0

Customer did not leave a comment.

Matthew Anderson 
Rating:
5.0

Customer did not leave a comment.

william treakle 
Rating:
5.0

Customer did not leave a comment.

william treakle 
Rating:
5.0

Simple, easy process. Friendly service!

Tom Whitman 
Rating:
5.0

Customer did not leave a comment.

Kyrsten Jones-Mosley 
Rating:
5.0

Great service!

charles Ament 
Rating:
5.0

Customer did not leave a comment.

Rick Siegman 
Rating:
1.0

The location charged me $10 for fuel but fuel the car was returned will fuel in full

david nguilok 
Rating:
5.0

Customer did not leave a comment.

JACQUES MILLS 
Rating:
5.0

Customer did not leave a comment.

tom whitcomb 
Rating:
5.0

Customer did not leave a comment.

william treakle 
Rating:
5.0

Customer did not leave a comment.

william treakle 
Rating:
5.0

Customer did not leave a comment.

eddie kefauver 
Rating:
5.0

This Battery Warehouse was a marvel of efficiency and humane intelligence. This will be my goto UHaul guy if I ever need another truck.

Richard Kucera 
Rating:
3.0

Great customer service

EDITH EVANS 
Rating:
5.0

Customer did not leave a comment.

mark levy 
Rating:
5.0

Customer did not leave a comment.

DYONTAE CRAWFORD 
Rating:
5.0

Customer did not leave a comment.

KEVIN BOOKER 
Rating:
5.0

Customer did not leave a comment.

Barry Peltzer 
Rating:
5.0

Customer service was awesome. I would rent here again and again. Equipment was very clean and the rental was in top shape. It was a very pleasant experience! The owner of the location was the best!!

ROSITA RENNICK 
Rating:
5.0

Customer did not leave a comment.

william treakle 
Rating:
5.0

Customer did not leave a comment.

Rick Siegman 
Rating:
5.0

Great job! Well done

Mariam Abdelfattah 
Rating:
5.0

Customer did not leave a comment.

william treakle 
Rating:
5.0

Customer did not leave a comment.

caroline dean 
Rating:
5.0

Customer did not leave a comment.

Kevin Hedge 
Rating:
5.0

Customer did not leave a comment.

william treakle 
Rating:
5.0

The service was excellent so I can't think of anything that would improve for the next customer. This wasn't my first time at the Reisterstown location and it won't be my last because I wouldn't go anywhere else. Keep up the great work!!!!

jack middleman 
Rating:
5.0

They were very convenient and accommodating. I would definitely recommend to other ppl.

Dana Edwards 
Rating:
5.0

Customer did not leave a comment.

william treakle 
Rating:
5.0

Customer did not leave a comment.

STANLEY GUERRA 
Rating:
5.0

Not a thing Good service friendly staff. Thank you. Ron

ron keller 
Rating:
5.0

Customer did not leave a comment.

Nathan Futtrell 
Rating:
5.0

Customer did not leave a comment.

Holden Showalter 
Rating:
5.0

Keep up the good work. I am a tough person to please but I wás impressed with the gentleman, (he just started his lunch but pause to assist me). Also the location, the vehicle and great costumer service given from start to finish. Awesome. Shouts out to that location.

ryan griffith 
Rating:
5.0

The owner Chuck runs a good operation. The area is a safe place to leave your vehicle while renting.

Sean OConnell 
Rating:
5.0

Customer did not leave a comment.

william treakle 
Rating:
5.0

Customer did not leave a comment.

WILLIAM TREAKLE 
Rating:
5.0

Customer did not leave a comment.

WILLIAM TREAKLE 
Rating:
5.0

Customer did not leave a comment.

WILLIAM TREAKLE 
Rating:
5.0

Customer did not leave a comment.

WILLIAM TREAKLE 
Rating:
5.0

Customer did not leave a comment.

WILLIAM TREAKLE 
Rating:
5.0

Customer did not leave a comment.

WILLIAM TREAKLE 
Rating:
5.0

Customer did not leave a comment.

william treakle 
Rating:
5.0

I've never seen a rental vehicle so clean. It was spotless. I will always go to this place to rent.

REGINA BRYANT 
Rating:
4.0

When I returned the truck, after hours, I put the keys in the drop box, but forgot to do the steps on the texted link. It would have helped if there were a LARGE ORINT REMINDER ON THE SIGN NEXT TO THE DROP BOX. I hope I don’t get charged extra for this. Other than that it was a very good rental experience.

MARK FUHRER 
No reviews have been submitted for this location.

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