Customer Reviews for Battery Warehouse Reisterstown
(U-Haul Neighborhood Dealer)

1,279 reviews

11809 Reisterstown Rd   Reisterstown, MD 21136

(410) 833-5522

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–3 pm
  • Sun: 9 am–2 pm

Services at this Location:

Contact Us

(410) 833-5522

11809 Reisterstown Rd
Reisterstown, MD 21136

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–3 pm
  • Sun: 9 am–2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

SHANNON J 
Rating:
5.0

Chuck provided great customer service and the location was convient. I was definitely recommended renting from this location to anyone.

SHANNON J 
Rating:
5.0

I can’t see anything to be honest 👍

chris m 
Rating:
5.0

Customer did not leave a comment.

Jenna D 
Rating:
5.0

Keep up the good work!

Tyrone G 
Rating:
5.0

Customer did not leave a comment.

william t 
Rating:
5.0

Customer did not leave a comment.

Tina K 
Rating:
5.0

They had the equipment I needed and were very easy to deal with

RICHARD B 
Rating:
5.0

Customer did not leave a comment.

Antony B 
Rating:
5.0

Customer did not leave a comment.

John H 
Rating:
5.0

Truck maintenance.. needed alignment so bad

Mariam A 
Rating:
5.0

Customer did not leave a comment.

william t 
Rating:
5.0

Customer did not leave a comment.

william t 
Rating:
5.0

Best service ever

Ben F 
Rating:
5.0

Customer did not leave a comment.

john f 
Rating:
3.0

Customer did not leave a comment.

Antoine F 
Rating:
5.0

Customer did not leave a comment.

william t 
Rating:
5.0

The mobile app was very difficult to use. I do not recommend using the Mobil app.

Maureen R 
Rating:
5.0

Staff that checked me out with rental was extremely helpful and knowledgeable would definitely recommend this location

Jeffrey R 
Rating:
5.0

Best uhaul service ever

charles p 
Rating:
5.0

Great service

Sunil G 
Rating:
5.0

The drivers side seat belt buckle was a little tricky, otherwise everything was perfect.

Richard E 
Rating:
5.0

Excellent

Begzod T 
Rating:
5.0

Customer did not leave a comment.

william t 
Rating:
5.0

Customer did not leave a comment.

Jay J 
Rating:
5.0

Customer did not leave a comment.

william t 
Rating:
5.0

Always friendly and have what I need too

James R 
Rating:
5.0

Customer did not leave a comment.

brian s 
Rating:
5.0

Customer did not leave a comment.

Baba D 
Rating:
5.0

Besides the U-haul being slow, everything was great. This location in Reisterstown MD gave me the he most pleasant experience in renting a truck I have ever had in 40 years

MICHAEL P 
Rating:
5.0

Customer did not leave a comment.

william t 
Rating:
5.0

Very professional and good experience.

ANDRE R 
Rating:
4.0

Customer did not leave a comment.

Mike D 
Rating:
3.0

Customer did not leave a comment.

Rochelle H 
Rating:
5.0

Battery Wshe was great, the gentleman was helpful and friendly. The truck was clean and had a full tank of gas. He explained about the tow button on the hand shifter and to disengage it if you're not towing anything.

Jeffrey F 
Rating:
5.0

Customer did not leave a comment.

Kevin P 
Rating:
5.0

Thank you

Alejandro J 
Rating:
5.0

while the truck was new (18k miles) and clean, it does seem to have aome issue with the front left break. Excessive noise while turning and backing. There was not other location to provide this feedback when returning the vehicle.

Ceara S 
Rating:
5.0

Customer did not leave a comment.

william t 
Rating:
5.0

Customer did not leave a comment.

william t 
Rating:
5.0

Customer did not leave a comment.

william t 
Rating:
5.0

Customer did not leave a comment.

william t 
Rating:
5.0

Customer did not leave a comment.

william t 
Rating:
5.0

Customer did not leave a comment.

william t 
Rating:
5.0

Customer did not leave a comment.

william t 
Rating:
5.0

Customer did not leave a comment.

william t 
Rating:
5.0

Customer did not leave a comment.

william t 
Rating:
5.0

Customer did not leave a comment.

Nardos M 
Rating:
4.0

Customer did not leave a comment.

Tawanda S 
Rating:
5.0

Customer did not leave a comment.

william t 
Rating:
5.0

Gentleman who helped me was friendly, knowledgeable and expedited my transaction in a very timely manner. They need no improvement at this location!!!

Marc M 
Rating:
3.0

I was quoted a charge of $70.00 when I rented the vehicle from this location. My final bill was more than $85.00! The truck was returned in the same condition as when rented. I filled the gas tank to "F" even though tank was only at 7/8 full when I rented it. Some consistent accuracy about prices would be appreciated.

carrie w 
Rating:
5.0

Can’t think of any improvement

EARL B 
Rating:
5.0

Rep was very nice

Thomas F 
Rating:
5.0

Customer did not leave a comment.

william t 
Rating:
2.0

Your rep lied. Their was no damage on that vehicle upon return! Who wrote the estimate. I want a copy. I did a 360 video upon my drop-off of that truck. What's this guy trying to pull.

James M 
Rating:
5.0

Customer did not leave a comment.

Lois T 
Rating:
5.0

Customer did not leave a comment.

william t 
Rating:
5.0

Customer did not leave a comment.

LaNeshya K 
Rating:
5.0

Customer Rep very friendly, knowledgeable, helpful. Thanks to rep, signup was a breeze.

Dana S 
Rating:
5.0

Customer did not leave a comment.

william t 
Rating:
5.0

Customer did not leave a comment.

Robert E 
Rating:
5.0

Everything was great. The ONLY thing I would recommend is to update the air freshener. The van needed it.

BART C 
Rating:
4.0

Customer did not leave a comment.

Patricia D 
Rating:
3.0

Seats on inside of uhaul van are dirty and should be cleaned or vacuumed after each customer.

Courtney J 
Rating:
5.0

Customer did not leave a comment.

DIANE S 
Rating:
5.0

Customer did not leave a comment.

Michael F 
Rating:
3.0

Customer did not leave a comment.

Artem N 
Rating:
5.0

Customer did not leave a comment.

Anthony N 
Rating:
5.0

Customer did not leave a comment.

william t 
Rating:
5.0

Fantastic , very nice staff

Chaiyapun P 
Rating:
5.0

Customer did not leave a comment.

Matthew A 
Rating:
5.0

Customer did not leave a comment.

william t 
Rating:
5.0

Customer did not leave a comment.

william t 
Rating:
5.0

Simple, easy process. Friendly service!

Tom W 
Rating:
5.0

Customer did not leave a comment.

Kyrsten J 
Rating:
5.0

Great service!

charles A 
Rating:
5.0

Customer did not leave a comment.

Rick S 
Rating:
1.0

The location charged me $10 for fuel but fuel the car was returned will fuel in full

david n 
Rating:
5.0

Customer did not leave a comment.

JACQUES M 
Rating:
5.0

Customer did not leave a comment.

tom w 
Rating:
5.0

Customer did not leave a comment.

william t 
Rating:
5.0

Customer did not leave a comment.

william t 
Rating:
5.0

Customer did not leave a comment.

eddie k 
Rating:
5.0

This Battery Warehouse was a marvel of efficiency and humane intelligence. This will be my goto UHaul guy if I ever need another truck.

Richard K 
Rating:
3.0

Great customer service

EDITH E 
Rating:
5.0

Customer did not leave a comment.

mark l 
Rating:
5.0

Customer did not leave a comment.

DYONTAE C 
Rating:
5.0

Customer did not leave a comment.

KEVIN B 
Rating:
5.0

Customer did not leave a comment.

Barry P 
Rating:
5.0

Customer service was awesome. I would rent here again and again. Equipment was very clean and the rental was in top shape. It was a very pleasant experience! The owner of the location was the best!!

ROSITA R 
Rating:
5.0

Customer did not leave a comment.

william t 
Rating:
5.0

Customer did not leave a comment.

Rick S 
Rating:
5.0

Great job! Well done

Mariam A 
Rating:
5.0

Customer did not leave a comment.

william t 
Rating:
5.0

Customer did not leave a comment.

caroline d 
Rating:
5.0

Customer did not leave a comment.

Kevin H 
Rating:
5.0

Customer did not leave a comment.

william t 
Rating:
5.0

The service was excellent so I can't think of anything that would improve for the next customer. This wasn't my first time at the Reisterstown location and it won't be my last because I wouldn't go anywhere else. Keep up the great work!!!!

jack m 
Rating:
5.0

They were very convenient and accommodating. I would definitely recommend to other ppl.

Dana E 
No reviews have been submitted for this location.

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