Customer Reviews for Battery Warehouse Reisterstown
(U-Haul Neighborhood Dealer)

1,081 comentarios

11809 Reisterstown Rd   Reisterstown, MD 21136

(410) 833-5522

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 3 p. m.
  • Dom.: 9 a. m. - 2 p. m.

Servicios en esta ubicación:

Contáctanos

(410) 833-5522

11809 Reisterstown Rd
Reisterstown, MD 21136

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 3 p. m.
  • Dom.: 9 a. m. - 2 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

STEPHANIE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM T. 
Clasificación:
3.0

The front driver side tire needed air, the oil needed to be changed, I only used the truck for 4 hours instead of the 24 I secured in case I needed it and was not given any discount for the early return. I will never rent from U-Haul again. $80. for 4 hours of use?

Sharon C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Blanca V. 
Clasificación:
1.0

Institute fair payment practices.

Robert P. 
Clasificación:
5.0

Make picking the truck up with app a quicker process. App was running slow when trying to upload my drivers license so i went into store. I would like to have uploaded drivers license in advance so all i hade to do was just pick up truck.

Bryan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica B. 
Clasificación:
5.0

El cliente no dejó un comentario.

davis K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aviad H. 
Clasificación:
5.0

The coordination of a pick up and the trailer was very scatter shot. Five seperate calls, three differentblocation changes then no reciever or ball when I get the truck? I indicated from the beginning a pick up and trailer! 40 additional miles of cost for driving to two seperate locations? Poor experience.

Charisse S. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Grady B. 
Clasificación:
4.0

Everything was fine with the exception of the truck I rented smelled like cigarettes. The vehicle was nice and maintained other than that. Also the person who checked me in was friendly. I would like to know what my bill is before leaving in case I am disputing anything. Other than that, very pleased.

anthony C. 
Clasificación:
5.0

They guy who checked me in and got me on my way was great.

Michael M. 
Clasificación:
5.0

👍🏽

William W. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM T. 
Clasificación:
5.0

The owner happened to be in there at the time of the rental was courteous friendly Expedient everything you wish all the U-Haul stores had. He may be in a location that I wasn't aware of but I certainly am now and will be using him in the future many times.

Ty N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg R. 
Clasificación:
5.0

The gentleman that helped us was very helpful and patient. I would definitely go back.

Sheri G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise K. 
Clasificación:
4.0

I have nothing to add, everything went As expected. Thanks look forward to renting from you in the near future.

Vincent S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan C. 
Clasificación:
5.0

Great location with some great staff running it. The two gentlemen who helped me out were great and a pleasure to do business with. I will definitely be back.

alex K. 
Clasificación:
5.0

I used this location a few times a year and always easy in and out.

Amy H. 
Clasificación:
4.0

More equipment

Yasmin S. 
Clasificación:
5.0

The location provided great service, but U-Haul set this location for pickup, which was nearly an hour from my home. When I made the order online, I chose the large U-Haul location two miles from my house, only for U-Haul to change my pickup location. It is ridiculous that I had to drive past countless dealers to a place so far away. No reason for this. Even after calling the corporate coordination office, they wouldn't adjust the pickup location. Figure out a better process or I will stop using U-Haul. It hasn't always been done this way.

TOBY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

dominique S. 
Clasificación:
5.0

Improve smell in truck cab. Smelled like someone smoked in it. Spray inside with air freshener.

raymond N. 
Clasificación:
5.0

Staff was helpful.

Aaron P. 
Clasificación:
3.0

El cliente no dejó un comentario.

David T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kakhramon N. 
Clasificación:
3.0

was to be charged for 3 day.was charged for 4 day your rep couldn,t wouldn,t fix it i should not have to take my time to fix his mistake his excuse is was so buzy didn,t remember ..not a satisfactory conclusion to a problem will not visit this location again and in 4 weeks will need trailer again not sure i,ll do u haul ...

DAVID B. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Becky D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon G. 
Clasificación:
5.0

Lovely pick up location. UHAUL man was super nice. Paperwork was done in a timely manner. Truck was awesome and did its job. I would definately rent again!

Kim K. 
Clasificación:
3.0

it was an after hours drop off - the parking lot was ok - flies around the drop key box. But it was satisfactory - no issues.

carol P. 
Clasificación:
2.0

While not hard to find, the return lot was not well lit. As I was moving to take the requisite photos with the building in the background, I tripped over a concrete curb stop, one which was not visible, that was randomly placed in middle of the asphalt lot; I landed on the asphalt and have the cuts and bruises to prove it.

Barry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kesha H. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM T. 
Clasificación:
3.0

had to get box truck trailer i rented was not returned in time

mark T. 
Clasificación:
5.0

The entire process was super easy and the service at pickup and drop off was quick and easy. I will definitely rent from this location in the future.

Troy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda N. 
Clasificación:
5.0

I originally reserved a car trailer for 12:30 pm on 5/22/2022. I received a call at 12:10 pm on 5/22/2022 stating the car trailer was unavailable, a car dolly was substituted, which for me is much more difficult to use.

Tom M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM T. 
Clasificación:
5.0

El cliente no dejó un comentario.

John W. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM T. 
Clasificación:
5.0

Friendly personnel.

Cooper W. 
Clasificación:
5.0

Free Coffee and Donuts and U-Haul Swag

fred V. 
Clasificación:
5.0

El cliente no dejó un comentario.

denis P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cleton M. 
Clasificación:
5.0

Excellent customer services assistance

Alberto M. 
Clasificación:
4.0

El cliente no dejó un comentario.

steven R. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLES C. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott F. 
Clasificación:
3.0

There was dirt n the trailer

Tonica H. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM T. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM T. 
Clasificación:
5.0

They greeted me in the parking lot upon arrival, Directed me to an open spot. Unhook the vehicle asked me if I had any issues, I told them at travel very well. They thanked me email me a receipt. Very efficient and friendly

lance T. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert E. 
Clasificación:
5.0

Great service! Very helpful.

Santo L. 
Clasificación:
3.0

Took a very long time to pick up the prepaid trailer, something with IT issue. The tire on the trailer was very low and had a nail in it so we had to stop multiple times during the trip just to keep the tire inflated

Lisa F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Milton M. 
Clasificación:
5.0

Quick and easy trailer rental, good equipment

Thomas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerry G. 
Clasificación:
5.0

Give them more trailers & 26ft. box trucks.

DAWN H. 
Clasificación:
4.0

El cliente no dejó un comentario.

walter M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Toni I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert E. 
Clasificación:
5.0

Chuck, is the best: efficient and courteous

Phyllis C. 
Clasificación:
5.0

¡Gracias!

victor V. 
Clasificación:
5.0

The overall process was expedient and the customer service was excellent.

Ronald H. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM T. 
Clasificación:
1.0

I reserved a trailer one week in advance and when I went to pick it up, they told me the trailer was not there. This is the third time that has happened at this location. Fortunately another location had the trailer, but it still was an inconvenience and delayed my trip by over an hour. Very unhappy.

Justin M. 
Clasificación:
5.0

Good parking availability. Not a ton of light for nighttime drop off but I worked it out.

Daniel A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anne C. 
Clasificación:
1.0

Overpaid. I didn't even use the whole 24 hrs but I couldn't get back the difference. Then I rented a dolly and blankets. I left them there at the location. I called fir a refund for not using them and didn't get it.

Eric S. 
Clasificación:
5.0

Nothing!! Thank you

Sylvia H. 
Clasificación:
5.0

Great service and very efficient process

DARIAS P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Keean B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT C. 
Clasificación:
5.0

The overall experience was professional. From locally booking the reservation by phone, changing pick-up date, communication with U-Haul and drop off were smoothly executed. Will use U-Haul in the future for any moving needs.

JOHN C. 
Clasificación:
5.0

Keep up the great service 😃

ADRIAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANEE S. 
Clasificación:
3.0

I reserved a dolly and hand truck with the u haul van. They had the dolly but did not have the hand truck. Which was a very big inconvenience. I returned the truck before 5pm which is what the text message told me to do and I got charged more for some reason

THOMAS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy M. 
Clasificación:
5.0

Great service, friendly and courteous.

Michael A. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLEY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

IRA K. 
Clasificación:
5.0

Truck was clean and the location called to advise me I left some personal belongings which was great. However the truck seemed old and made thumping noise when turning and steering was very loose.

GARY U. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANE R. 
Clasificación:
5.0

I was very truly pleased with everything at this location. Very respectful and helpful.

EDWARD J. 
Clasificación:
5.0

Exactly choice for battery and rental

THO N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ikenna E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Vitalie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM G. 
Clasificación:
5.0

My go to place for any uhaul rental. Fast friendly and very easy service. The uhaul rental office shares the same space as battery warehouse. You will most likely not see much signage for uhaul but if you know the area well look for the BW sign

THO N. 
No se han enviado comentarios para esta ubicación.

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