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JACQUELINE H.
Customer Reviews for Battery Warehouse Reisterstown
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Nothing..customer service was excellent, Staff very friendly and helpful.
MONIQUE M.Great rental, Did not realize there was not a ramp on the 10 foot. That needs to be disclosed I would have rented a larger truck
joseph J.Thank you so much, Chuck for your excellent Customers Care!
EMIL C.Truck stunk of stale coffee. Passenger seat belt was not functional and a significant safety concern. Guy at Battery Warehouse had no idea how to fix the seat belt and said he didn't have any other trucks available. Definitely not going back there for a truck rental again.
JOHN S.The staff was excellent and the rental worked perfectly. I would recommend this location to family and friends!
DUANE S.The guys who helped me were easy going, very helpful, and quick. I will always use them if I am in need of a moving truck. And, the price was right.
ASHLEY L.Very nice gentleman, who was polite and professional. He took the time to explain things and made us aware of fuel costs.
JOHN B.Friendly service and very helpful, thanks
EDWARD L.A+++++
JOSEPH T.Plenty.
JULEO E.Very professional and courteous!
Alex D.Extraordinario servicio al cliente
Shawn R.Very easy and fast to rent from this location. Great service as well. I've rented many times from here at Battery Warehouse in Reisterstown, Md and it's been Great!
JAMES R.Very clean truck and was the best driving truck rental I ever ever rented.
JOSEPH F.Nothing, easy professional experience!
Alex D.Improvements Clean the vehicle every time it is used. Vacuum the vehicle . Maintain the maintenance ( suspension) Use air freshener as well. When I receive the truck the exterior and interior was dirty. The truck smelled like animals . There was animal hair all over the interior. My daughter and I have allergies... Your company must be mindful to vacuum after the customer uses it. This is and can be a liability for your company. Then you charged me almost $30 because of the gas... Really....... Janay Taylor
JANAY T.Easy in, easy out
Page M.Not a thing.
LEE C.Charles at Reisterstown facility was great. He secured our truck and trailer N very helpful thru process.
Frank A.I over estimated mileage allowance and billing was corrected immediately.
Luis P.No changes needed, Service manager was extremely helpful, knowledgeable and courteous. Place was clean and safe.
BENSON L.Not possible.
DAWN H.I was charged for moving blankets and never received them. Additional fees were charged afterwards. Complete rip-off! How does a 19.99 per day truck cost me 140.00???
Rhashaunda W.Ok this location wasnt the issue the guy there was great. Uhaul it self was the problem. I registered for a pick up truck friday morning, friday night at 830 an automated call left me a voice mail saying that i could pick up my truck at a location that was farther then i wanted to travel(it wasnt close to me). Ok so when i went to the uhaul place they didnt have any pick up so i have to take a small box truck which the only dump i could find that alloud a inclosed truck was one that was down in the city so not only did the screw up my registration but the costed me a lot of money. Between renting the truck paying for all the extra miles i had to drive just to dispose of a couch..
TERRY B.I was never told that no one would be there to help unhitch the trailer when I returned. Without jacks on these the weight to lift off the hitch is extremely heavy; too heavy for me to dead lift. Additionally there were no wheel chucks, and the trailer almost hit my truck. No I'm explained how to unhitch this style. Overall it was terrible experience
Melissa Y.Pickup trucks get a lot of use so I don't have high expectations that they be clean, etc. This truck served my purposes and did so just fine.
Robert B.Good job Phyllis thank you so much
OTIS L.Clean and organize the store
JESSICA T.The service representative was very helpful and friendly. The truck was ready when we arrived.
LOIS T.everything was ok , vehicle was clean and ready to go
ANDRE B.The truck was filthy and smelled heavily of marijuana
Jalesha G.Dolley metal strap part was rusty. Uhaul was dirty and smelled
VANNESSA P.Serviceable equipment but older.
Philip W.The man I meet was customer friendly
omoladun E.Very friendly helpful owner at this location. One of the best I have ever encountered.
andrew H.Associate was not friendly at all. He was more concerned with eating his sandwich, then helping the customers.
Andre O.Gentleman on duty - VERY professional - walke dme thru the hook up - would HIGHLY reccommend!!!!!!
stephen R.All good.
Tom A.Keep the great customer service going
yvonne G.SUPERB CUSTOMER SERVICE! The owner helped us so much getting back on schedule when we were rerouted from another location He bent over backwards to make sure we were all set with everything we needed for our move. SUPER CLEAN TRUCK and COVID COMPLIANT too....
Diane J.