Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was quoted a charge of $70.00 when I rented the vehicle from this location. My final bill was more than $85.00! The truck was returned in the same condition as when rented. I filled the gas tank to "F" even though tank was only at 7/8 full when I rented it. Some consistent accuracy about prices would be appreciated.
carrie W.
Rating:
5.0
Can't think of any improvement
EARL B.
Rating:
5.0
Customer did not leave a comment.
william T.
Rating:
5.0
Rep was very nice
Thomas F.
Rating:
5.0
Customer did not leave a comment.
william T.
Rating:
5.0
Customer did not leave a comment.
william T.
Rating:
2.0
Your rep lied. Their was no damage on that vehicle upon return! Who wrote the estimate. I want a copy. I did a 360 video upon my drop-off of that truck. What's this guy trying to pull.
James M.
Rating:
5.0
Customer did not leave a comment.
Lois T.
Rating:
5.0
Customer did not leave a comment.
william T.
Rating:
5.0
Customer did not leave a comment.
LaNeshya K E.
Rating:
5.0
Customer did not leave a comment.
william T.
Rating:
5.0
Customer did not leave a comment.
william T.
Rating:
5.0
Customer Rep very friendly, knowledgeable, helpful. Thanks to rep, signup was a breeze.
Dana S.
Rating:
5.0
Customer did not leave a comment.
william T.
Rating:
5.0
Customer did not leave a comment.
Robert E.
Rating:
5.0
Everything was great. The ONLY thing I would recommend is to update the air freshener. The van needed it.
BART C.
Rating:
4.0
Customer did not leave a comment.
Patricia D.
Rating:
3.0
Seats on inside of uhaul van are dirty and should be cleaned or vacuumed after each customer.
Courtney J.
Rating:
5.0
Customer did not leave a comment.
DIANE S.
Rating:
5.0
Customer did not leave a comment.
william T.
Rating:
5.0
Customer did not leave a comment.
Michael F.
Rating:
3.0
Customer did not leave a comment.
Artem N.
Rating:
5.0
Customer did not leave a comment.
Anthony N.
Rating:
5.0
Customer did not leave a comment.
william T.
Rating:
5.0
Fantastic , very nice staff
Chaiyapun P.
Rating:
5.0
Customer did not leave a comment.
Matthew A.
Rating:
5.0
Customer did not leave a comment.
william T.
Rating:
5.0
Customer did not leave a comment.
william T.
Rating:
5.0
Simple, easy process. Friendly service!
Tom W.
Rating:
5.0
Customer did not leave a comment.
Kyrsten J.
Rating:
5.0
Great service!
charles A.
Rating:
5.0
Customer did not leave a comment.
Rick S.
Rating:
1.0
The location charged me $10 for fuel but fuel the car was returned will fuel in full
david N.
Rating:
5.0
Customer did not leave a comment.
JACQUES M.
Rating:
5.0
Customer did not leave a comment.
tom W.
Rating:
5.0
Customer did not leave a comment.
william T.
Rating:
5.0
Customer did not leave a comment.
william T.
Rating:
5.0
Customer did not leave a comment.
eddie K.
Rating:
5.0
This Battery Warehouse was a marvel of efficiency and humane intelligence. This will be my goto UHaul guy if I ever need another truck.
Richard K.
Rating:
3.0
Great customer service
EDITH E.
Rating:
5.0
Customer did not leave a comment.
mark L.
Rating:
5.0
Customer did not leave a comment.
DYONTAE C.
Rating:
5.0
Customer did not leave a comment.
KEVIN B.
Rating:
5.0
Customer did not leave a comment.
Barry P.
Rating:
5.0
Customer service was awesome. I would rent here again and again. Equipment was very clean and the rental was in top shape. It was a very pleasant experience! The owner of the location was the best!!
ROSITA R.
Rating:
5.0
Customer did not leave a comment.
william T.
Rating:
5.0
Customer did not leave a comment.
Rick S.
Rating:
5.0
Great job! Well done
Mariam A.
Rating:
5.0
Customer did not leave a comment.
william T.
Rating:
5.0
Customer did not leave a comment.
caroline D.
Rating:
5.0
Customer did not leave a comment.
Kevin H.
Rating:
5.0
Customer did not leave a comment.
william T.
Rating:
5.0
The service was excellent so I can't think of anything that would improve for the next customer. This wasn't my first time at the Reisterstown location and it won't be my last because I wouldn't go anywhere else. Keep up the great work!!!!
jack M.
Rating:
5.0
They were very convenient and accommodating. I would definitely recommend to other ppl.
Dana E.
Rating:
5.0
Customer did not leave a comment.
william T.
Rating:
5.0
Customer did not leave a comment.
STANLEY G.
Rating:
5.0
Not a thing Good service friendly staff. Thank you. Ron
ron K.
Rating:
5.0
Customer did not leave a comment.
Nathan F.
Rating:
5.0
Customer did not leave a comment.
Holden S.
Rating:
5.0
Keep up the good work.
I am a tough person to please but I wás impressed with the gentleman, (he just started his lunch but pause to assist me).
Also the location, the vehicle and great costumer service given from start to finish.
Awesome.
Shouts out to that location.
ryan G.
Rating:
5.0
The owner Chuck runs a good operation. The area is a safe place to leave your vehicle while renting.
Sean O.
Rating:
5.0
Customer did not leave a comment.
william T.
Rating:
5.0
Customer did not leave a comment.
WILLIAM T.
Rating:
5.0
Customer did not leave a comment.
WILLIAM T.
Rating:
5.0
Customer did not leave a comment.
WILLIAM T.
Rating:
5.0
Customer did not leave a comment.
WILLIAM T.
Rating:
5.0
Customer did not leave a comment.
WILLIAM T.
Rating:
5.0
Customer did not leave a comment.
WILLIAM T.
Rating:
5.0
Customer did not leave a comment.
william T.
Rating:
5.0
I've never seen a rental vehicle so clean. It was spotless. I will always go to this place to rent.
REGINA B.
Rating:
4.0
When I returned the truck, after hours, I put the keys in the drop box, but forgot to do the steps on the texted link. It would have helped if there were a LARGE ORINT REMINDER ON THE SIGN NEXT TO THE DROP BOX. I hope I don't get charged extra for this. Other than that it was a very good rental experience.
MARK F.
Rating:
5.0
Customer did not leave a comment.
WILLIAM T.
Rating:
5.0
Customer did not leave a comment.
tom W.
Rating:
5.0
Excellent service.....will only rent from this location
charles P.
Rating:
5.0
Customer did not leave a comment.
KENNETH M.
Rating:
5.0
The guy really takes care of his customers an I really appreciate it. Thank you so much
John B.
Rating:
5.0
Customer did not leave a comment.
Ross E.
Rating:
5.0
Customer did not leave a comment.
Thomas B.
Rating:
5.0
Customer did not leave a comment.
WILLIAM T.
Rating:
5.0
Customer did not leave a comment.
david K.
Rating:
5.0
Customer did not leave a comment.
Aisha P.
Rating:
5.0
Customer did not leave a comment.
Ross E.
Rating:
5.0
Customer did not leave a comment.
Daonna T.
Rating:
5.0
Customer did not leave a comment.
Carlton R.
Rating:
5.0
This is the second time I have used this location. I didn't hesitate to use them because of my initial experience. The associate was polite, knowledgeable and helpful. I will use them again.
