I check in and out quick with no problemsBarry R.
Bastrop Feed & Supply LP
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.DOMINICK R.
I need to provide you with a promise note, because my bank account did not have enough funds to cover the rental...! But I would rate a 10 on the rental,Jack B.
El cliente no dejó un comentario.Debra F.
El cliente no dejó un comentario.Bill M.
Location is convenient and staff is very friendly and helpful.Michael T.
The person that helped us was very nice, looked at all the dings on the trailer , and said this was an older trailer.stephanie B.
El cliente no dejó un comentario.Thomas G.
El cliente no dejó un comentario.Glen C.
Drop off location was excellent very helpful customer service but that was just a drop off locationChelsea D.
El cliente no dejó un comentario.James L.
Great team, super friendly. Very helpful.clifford C.
Did not return it personally, my brother didAmy D.
El cliente no dejó un comentario.JAMES C.
El cliente no dejó un comentario.Jeffrey H.
El cliente no dejó un comentario.Jay A.
El cliente no dejó un comentario.Kathleen N.
Internet was slow, so it took a while to get the process rolling,Rodger G.
Service was fine and courteous, but I had to go 40 minutes out of Austin to pick up the truck, when the main Uhaul center was less than a mile from my loading site.Michael H.
El cliente no dejó un comentario.Mark H.
El cliente no dejó un comentario.rebecca R.
El cliente no dejó un comentario.kaaumoana A.
El cliente no dejó un comentario.Barron V.
They were very helpful and understandingRANDY M.
This location was great and so was Clara's in Smithville, where we rented a truck last week. HOWEVER! Monarch Storage (between Smithville and Bastrop) was NOT GOOD! We had a 4:30 pickup for our truck on Friday, June 19. He was closed when we got there at 4:20 (supposed to be open till 5). We called the emergency number and he said he'd been closed since Wednesday. We called the uhaul 800 number and got switched to Clara in Smithville and she was GREAT! But the guy at Monarch is apparently closed often. There are SOOO many uhauls on his lot. I'm guessing no one can ever get them picked up. Just FYI....Kenneth W.
El cliente no dejó un comentario.Anita W.
great service and knowledgeken L.
Great service. Easy use. Highly recommended.CARLA RENEE G.
I was charged 30-40 miles more the. the mileage I actually traveled.Terrance K.
I have no issue with the pick up location what so ever. My issue is with UHAUL itself. I picked this location because it was 5 min away from my location when I got to this location i got a email at time of pick up saying i needed to pick up my trailer in Dale texas 28min away from my location. luckily the gentlemen at the location helped me out. no thanks to UHAUL reservations at all.brandi K.
El cliente no dejó un comentario.debra M.
El cliente no dejó un comentario.Rhonda W.
El cliente no dejó un comentario.Christopher G.
El cliente no dejó un comentario.Benjamin W.
El cliente no dejó un comentario.Paul M.
El cliente no dejó un comentario.Bryan R.
Considering that I had checked in online and pre-paid, it took a long time for the clerk to check me out. The online forms should be streamlined. Compared to Hertz where it takes about one minute to check out a car.Earl E.
Awesome place with great people. They always have what I need.Jessie C.
Excellent customer service.Scott C.
El cliente no dejó un comentario.Christine W.
El cliente no dejó un comentario.JOHN G.
El cliente no dejó un comentario.David B.
El cliente no dejó un comentario.Terry N.
El cliente no dejó un comentario.Lynn H.
Manager is the nicest kindest person you ever want to meet... Enjoyed doing business with himKaren H.
El cliente no dejó un comentario.Kelly W.
El cliente no dejó un comentario.Johnny G.
The vehicle used had so many "X" stickers on it already and so many marks that weren't marked that I was concerned about being possibly held responsible for the damages not previously identified.Dustin W.
El cliente no dejó un comentario.Katherine H.
El cliente no dejó un comentario.Murray M.
The ball hitch of my trailer was not tightened down AT ALL. When loading the car I just purchased, the trailer lifted and crashed into the back of my truck and drug the new driveway of the prior owner. There should be a fail safe method of verification of lock down.Kim D.
was perfect for my needsLES M.
El cliente no dejó un comentario.Mary G.
Only issue was a broken ground to the passenger side turn signal. Did not effect the over all rental. The staff are great at Bastrop Feed and supply. Very friendly and great place !Richard F.
El cliente no dejó un comentario.JIm P.
Excellent Work!!!MELVIN A.
El cliente no dejó un comentario.Roy T.
El cliente no dejó un comentario.Tim W.
El cliente no dejó un comentario.Zavanah O.
El cliente no dejó un comentario.jamie B.
El cliente no dejó un comentario.Bryan R.
El cliente no dejó un comentario.Analisa Z.
El cliente no dejó un comentario.Ryan O.
El cliente no dejó un comentario.Rhonda H.
See comments above.Linda G.
El cliente no dejó un comentario.Merilee P.
El cliente no dejó un comentario.MARC M.
El cliente no dejó un comentario.Ronald C.
Excellent service!james j H.
They were very professional and overall smooth transactionCHRIS B.
El cliente no dejó un comentario.Billy B.
El cliente no dejó un comentario.Bryanscott W.
The guys at Bastrop Feed & Supply were absolutely wonderful! Extremely helpful and professional. Will be using this location for all future moves.Vanessa C.
El cliente no dejó un comentario.Cynthia D.
El cliente no dejó un comentario.Robert C.
El cliente no dejó un comentario.Robert D.
The business was closed and I was unable to put the truck in the yard.David S.
El cliente no dejó un comentario.Adam S.
El cliente no dejó un comentario.stephyn H.
I have rented (2) trailers in the last few weeks from this location and experienced (3) blowouts. Two on the same day! After the second new tire I noticed that one of the remaining tires on this dual axle trailer was also newish as it still had the small nubs that new tires have. I guess the next renter will get to replace the 4th tire. To their credit, roadside assistance got someone to me within 90 minutes each time, however I don't use Uhaul to sit on the side of the road.William O.
Great staffRex P.
the truck was given to us with a warning light on. when we asked the employees at the pick up location to verify it was okay to drive, they explained the truck's tire was low. although they tried to fill the tire with air, they claimed they did not have the right equipment to do so. we were sent off to fill the tire ourselves, which took considerable time out of our busy moving schedule. the next day, along our drive, we had to stop roadside to have a new tire put on. this also took time from our moving schedule. none of this would have happened if the truck was ready for us to use at the designated pick up time.Sofia C.
El cliente no dejó un comentario.Richard M.
Bastrop feed is so customer servuce focused. They help put the trailer on the hitch.. Just good peoplebonnie K.
El cliente no dejó un comentario.Lynn S.
Very friendly serviceBonnie S.
Very nice folks at Bastrop Feed!David R.
El cliente no dejó un comentario.Annabel M.
The computer system/on-line reservation is very frustrating and turns in to a lengthy process. We almost always have to regive all of our information upon arrival and create a new reservation.Merilee P.
El cliente no dejó un comentario.Sherri V.
Brake job and new shocks prior to renting this truck again. It was the worst truck I've ever rented! We did not feel safe! The back door broke so we had to call roadside service. I sent in an email about the experience and I'm going to call customer service tomorrow.Lisa B.
The truck was full of dog hair and smelled terribly from "air freshener". I had to clean the truck thoroughly before using it.The passenger side wiper blade had a clip missing also. I have used this location numerous times and have not had this issue previously.Linda P.
When the facility is closed there is not alot of room to drop off vehicle.Jeremy M.
El cliente no dejó un comentario.Cynthia L.
Very helpfulTimothy K.
El cliente no dejó un comentario.Victor G.
El cliente no dejó un comentario.Charlotte H.
They did not close clamp the tongue of the trailer to my hitch, it detached while loading the trailer, damaging both my truck, (the tow vehicle) and my car that I was loading onto the trailer. Tie down rackets did not work, surge brakes were out of adjustment, the trailer would sound like it is hitting the back of the truck every time I applied the brakes, trailer was bent so it impacted the bottom of my car during loading and unloading. When I called the location they laughed and said contact the roadside assistance number, "they will hook you up"James M.
Location had no provision for a drop off when closed. There was a gate closing the driveway from the highway, so 26ft truck had no place to go.Peter S.