Comentarios de los clientes para Basin Moving & Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Basin Moving & Storage

Clasificación general:

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rex C.
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I truly enjoy working with Bonnie and I definitely will work with her again

valeria C.
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The process to rent the truck was over one hour. Should be faster.

Jesse C.
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I find the Uhaul personnel top notch and the service from her is above any other. Thank you so much for helping us feel like family!

Aaron C.
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When I was finally able to get into the truck (the online/app approval process took forever, while I was standing in the cold being stared at by the lot owner and her crazy dog) there were a bunch of tires in the back. I had to unload the tires onto a loading dock at the lot before I could take the truck.

Oliveti P.
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El cliente no dejó un comentario.

paul C.
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I was very satisfied with the service I tevrivef.

AARON S.
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El cliente no dejó un comentario.

robert C.
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El cliente no dejó un comentario.

Robert C.
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El cliente no dejó un comentario.

melissa M.
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Very nice lady.

kim H.
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Bonnie did an excellent job getting all the paperwork done and helping us get the trailer connected. Also, she helped with the disconnect upon return.

Russ M.
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El cliente no dejó un comentario.

rob R.
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Tail light problems with the Trailor not my pickup! The Trailor was clean but had wiring issues. Had my truck checked out by a GM Shop!

daniel P.
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El cliente no dejó un comentario.

Arthur F.
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Best experience I've ever had with U-haul!

BREANNA C.
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El cliente no dejó un comentario.

MALISSA G.
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Fast contactless return. Clear and easy to follow instructions. Thank you.

RONALD J.
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It was all good..

ERICK B.
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El cliente no dejó un comentario.

Brian H.
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Paving the gravel road going to the Uhaul and storage would make for a much more pleasant experience. The woman who helped me with the return was very kind and pleasant.

WANDA S.
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El cliente no dejó un comentario.

mel M.
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El cliente no dejó un comentario.

Thomas F.
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oops, answered this in the previous comment box already.

Ikie P.
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Bonnie was so patient and helpful in our pickup date due to changes in our schedule. Nice having someone that still knows customer service.

Paul L.
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Bonnie is fabulous! Always helpful and friendly.

Eric L.
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The cab smelled heavily of cigarette smoke. It was almost unbearable climbing in. Please do not allow smoking in your vehicles. And if it does happen, don't rent it out until properly cleaned.

Paul L.
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Bonnie was fantastic!

Janene B.
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I reserved a 6x12 trailer. The day before pickup when I was checking in I noticed that it said 5x10. You automatically changed the size and didn't even let me know. So we had to settle for that size because it was too late to find another one. We had to leave stuff behind because we couldn't get it all in the smaller trailer. Then to top it off, when we went to pick it up we waited an entire hour waiting for the lady to process a payment because of computer issues. We had time commitments that we missed because of that extra hour. All in all it was a terrible experience. If there was another rental place I would never used u haul again. Even if it cost more money.

Ryan A.
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El cliente no dejó un comentario.

Beau L.
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El cliente no dejó un comentario.

Russ M.
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Very helpful staff , very friendly , answered all the questions I had and we had a very positive experience . Thank you

Alonzo J.
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Yes lady that worked there was very nice and I enjoyed the visit thank you

Julian P.
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El cliente no dejó un comentario.

Thane G.
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Super quick and easy. Thorough to make sure things are working and set up right before you go.

Scott H.
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El cliente no dejó un comentario.

Brigham Z.
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Thank you so much for making this the easiest rental ever!!

MATTHEW B.
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El cliente no dejó un comentario.

donny H.
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El cliente no dejó un comentario.

Jessica Elaine C.
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El cliente no dejó un comentario.

dan F.
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Bonnie was very nice and very accommodating! I will definitely use her services again when I need a trailer or cargo truck. Highly recommend her! Dan

Marc Y.
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Loose the aggressive dog.

christina F.
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I have no complaints I always recommend U-Haul to my friends and family and I use the service is quite often. I live in Roosevelt Utah and I do all my business through Bonnie Needles she is very polite and always available. Always has the size I need!

Deziree C.
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El cliente no dejó un comentario.

tracy B.
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El cliente no dejó un comentario.

patrea E.
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El cliente no dejó un comentario.

emily B.
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El cliente no dejó un comentario.

taddeo T.
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Bonnie is wonderful to deal with. She is friendly and very helpful. Thank you!

Debbie M.
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Most friendly and helpful service of any uhaul store I've used??

FRED H.
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Excellent customer service. Professional and the lady was very kind. Clean location and quickly servicing our needs and answered all our questions.

Phyllis P.
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No one was there to drop off the vehicle. Had to call a number and get directions and then was charged an additional fee that was never explained to us. We were charged without our permission and no contact from anyone with the location even though they had all of our contact information. Will not recommend this location to anyone.

gary W.
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El cliente no dejó un comentario.

Daniel W.
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Nice drop off facility, easy to drop off and turn in. Uhaul has the best trucks and availability is great on early notice. No one else can compete.

Megan W.
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Picking up the uhaul was amazing, I highly recommend! Me and my husband drove from Vernal and it was worth the drive!

Jeffrey M.
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El cliente no dejó un comentario.

MONT H.
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El cliente no dejó un comentario.

julie R.
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Very friendly and accommodating

David M.
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Don't tell someone that the truck you need is not available for an in town move only to get one 30 miles away and see the exact truck at the drop off location. I know it's probably not her fault and i will be filing a complaint. This really pissed me off and cost me an additional $60 + gas. Only way i will use U haul again is if i go in person to the location where i dropped off, she was great.

tommy R.
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El cliente no dejó un comentario.

ken B.
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Bonnie was very professional and friendly

Harvey H K.
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The tires were worn and we had a flat fortunately before we were on the road. Maybe next time the tires could be checked before the truck goes out.

Lin T.
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Make sure that when a customer thinks he is buying blankets, when he is really charged to rent them then being charged again to buy them.

Huey B.
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El cliente no dejó un comentario.

gilbert A.
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Outstanding service. Representative provided service above and beyond any level expected. The service was somewhat expensive because of MY disorganization.

Debra U.
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El cliente no dejó un comentario.

Steven S.
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Have the equipment available that is advertised as being available.

Susan M.
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I thought this experience was handled very well and I have no suggestions to improve it.

jose S.
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Excellent service very good people.

Robert B.
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Make the big city locations as friendly and helpful!!!!??

Keith A.
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Gal was very sweet and nice.

Mark G.
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Helpful and accommodating

lori R.
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Bonnie is very personable and helped me to make this move all workout. The size was just perfect for our needs!

Michael P.
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El cliente no dejó un comentario.

Linda W.
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El cliente no dejó un comentario.

Kierra V.
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El cliente no dejó un comentario.

Warren B.
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Person helping me was excellent. Very friendly and helpful.

Boyde B.
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El cliente no dejó un comentario.

Oscar J.
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El cliente no dejó un comentario.

Natalie C.
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El cliente no dejó un comentario.

Julie C.
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El cliente no dejó un comentario.

wanda S.
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El cliente no dejó un comentario.

mike M.
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Everything over all was great however the trailer was almost too short I didn't even think to mention it was a crew cab pickup I was hauling

Jennifer P.
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El cliente no dejó un comentario.

toby C.
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It is the only location in roosevelt Utah. The lady there was very friendly and made sure we had a pleasant trip with no issues.

JUDY T.
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El cliente no dejó un comentario.

Jennifer C.
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None

Jennifer C.
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Nothing

Nathan H.
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Great to work with and very helpful!

Shaun D.
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El cliente no dejó un comentario.

clay N.
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Every service could always be cheaper

DANNY S.
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El cliente no dejó un comentario.

tephra O.
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El cliente no dejó un comentario.

Mike C.
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El cliente no dejó un comentario.

Angelica A.
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El cliente no dejó un comentario.

JIM V.
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Everything went smooth as planned.

ROBERT H.
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El cliente no dejó un comentario.

mike L.
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Always a good experience.

Daniel M.
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El cliente no dejó un comentario.

Albert P.
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El cliente no dejó un comentario.

trever M.
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They were amazing and great customer service

rodney S.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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