El cliente no dejó un comentario.Steven B.
Customer Reviews for Base Line Accounting
(Distribuidor de U-Haul del vecindario)
Ringgold, GA 30736
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- vie.: 9 a. m. - 4:30 p. m.
- Sáb.: 8:30 a. m. - 1 p. m.
- Dom.: cerrado
- 11/25/2021 - 11/27/2021: cerrado
- 12/24/2021 - 1/1/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I rented a 26' truck, appliance Dolly, and 1 dozen pads. U-Haul switched my pickup location to this place. The truck was excellent however it was not loaded with the dolly and pads. The business was closed at my requested pickup time so I could not obtain them. I called customer service and they told me to goto the U-Haul location in East Ridge, TN to pick up my missing items. So I did, however the manager there didn't want to give me his dolly and pads unless he billed me for them. I had already PREPAID!!! It wasn't until I had to get livid and almost cuss a supervisor out on the phone in your store that you fulfilled my order.Jim C.
I didn't know there was an option to check the unit and log it until I was half way to my destination. Maybe send that text ahead of the rental time.Matthew S.
El cliente no dejó un comentario.Richard G.
El cliente no dejó un comentario.William V.
El cliente no dejó un comentario.Jerrica W.
El cliente no dejó un comentario.John S.
El cliente no dejó un comentario.TOMMY T.
Dont lie about the gas hand and take money out of their account.Almeba H.
Lady was wonderful to deal with.ELIZABETH G.
El cliente no dejó un comentario.carolyn A.
Great experience. Friendly and knowledgeable staff. Always like supporting local businesses. Will rent from this location again.Amy G.
The inside of the cab needed swept and the back had grease on the floor and mud along the back floor next to the door. It was raining some when we picked it up.Neal C.
The windshield wipers driver's side would not clear windshield which was a MAJOR SAFETY HAZARD. The truck was wobbling and jerking all the way from Tennessee to Michigan which made for a terrible ride. Second 26ft truck I rented in two weeks. The first truck was great and rode well. The second truck rode awful. I deserve some money refunded because the second truck truck was awfulJeffrey B.
Not a Thing!! IT'S Excellent!! Thanks Again for all your HELP.Toby K.
El cliente no dejó un comentario.chelsea J.
The lady at the place didn't understand the rules of the contract. She didn't explain the return fees properly and seemed to intentionally try to have me charged for un needed days of use.Nicholas S.
El cliente no dejó un comentario.JONATHAN H.
El cliente no dejó un comentario.John K.
The store was closed for our reservation. The keys weren't in the lockbox. The owners were in Florida and very rude when we called to get in touch with them about picking up our truck. The only good thing was Chris the regional manager, he was very helpful in solving the less than ideal situation.Richie Lee K.
the staff were superior. I initially contacted via phone and because I needed the truck earlier than their opening hours they arranged to have someone come in early. Extremely polite and accommodating. I would recommend this facility to anyone needing to rent equipment.Stephen W.
El cliente no dejó un comentario.Josh H.
El cliente no dejó un comentario.STANLEY H.
This was a perfect experience. There is no room for improvement. The staff is wonderful!WILLIAM N.
I was unable to change my drop off location the night before I was expected to return the truck. Which caused me to use more miles then allowed, causing me to may more.Sarah M.
Great customer service and super fast transaction. Easy peasy when you're in a pinch, short on time and have a last minute need of a moving truck. From reservation to pick up to drop off/return, it was almost too easy. Highly recommended!James W.
The mobile reservation app can be very frustrating when used in a spotty signal area. But Uhaul's customer reps and Baseline Accounting's rep more than made up for it. They were amazing!James P.
El cliente no dejó un comentario.John P J.
El cliente no dejó un comentario.Tina B.
Lady in the office was rude!!!!!Shelby P.
Only thing I would update is on the website, it needs to have options for unload/load or both. So the movers can know what is needed to plan.Ashlee W.
El cliente no dejó un comentario.Greg M.
El cliente no dejó un comentario.Mary Edna M.
Moving with U-Haul made it so much quicker and renting was super easy. Way cheaper than I imagined and super pleased with the rental. Although I never want to have to move again, if we did we would most definitely use U-Haul again!Aaron C.
10/10 will go back!!Tanada C.
This guy was super helpful! 10/10 will deal with him again.Tanada C.
El cliente no dejó un comentario.Timothy V.
El cliente no dejó un comentario.Troy W.
El cliente no dejó un comentario.Mark R.
The trailer I received had a leak in the roof and it started raining the morning I left so some of the items got wet.L J B.
no improvements. I really liked being able to return the trailer after hours.Marvin H.
This experience was GREAT! They were courteous, explained everything and actually treated me with respect. Pack Rat (another UHaul dealer in the area) needs to take lessons from these people. That experience was horrible! I would HIGHLY recommend this dealer to anyone that needs your services.Cynthia F.
El cliente no dejó un comentario.Michelle W.
El cliente no dejó un comentario.misty J.
Tina was very friendly and great to work with. In and out and in my way quickly will rent again soonAaron Q.
Owners were very nice and went the extra mile to make sure we were satisfied.Courtney R.
They took good care of us. I had a reservation with another U-Haul location that I had gotten through the number that I called. But when i arrived that business was not open. So I called again and was rerouted to this Graysville Rd. They got me right in and back out despite having an employee out sick that normally handles these transactions. They were friendly and very helpful. I would recommend them to anyone. Unfortunately I no longer live in the area. Thanks to them I got on my way and the truck was just the right size.ANGELA V.
El cliente no dejó un comentario.Margaret K.
Great people, great service!DANNY G.
Agent was not there, I called several times, left voicemail, never returned my call. I dropped off equipment on 10-11-2017 @ 11:30. No one was there. Had drop box for keys and contracts. Got another receipt yoday of additional charges $59 and change for 2 extra days, saying it was not returned until today the 13th. WRONG!!!!!! Have already called customer service ref ID# 1586095. Not my problem, they dont do business on a daily basis, i fulfilled my end. I was also offered a $22 discount if i returned equip to this address, which i did not receive.Susan C.
The staff was professional and proficient. This location should be recommended more often.LAURA Y.
El cliente no dejó un comentario.ALEC T.
Have a representative there when you return it during business hours. Didn't even get a person to answer the phone when I called back.david C.
El cliente no dejó un comentario.Clark H.
The best place I have ever been to. Very clean respectful owners I have. Done busy with. Thank u very much and I hope others will visit and use your serviceMARY GENISE W.
Everything went smoothlyScott C.
I would have rated much higher but i had to reschedule my appointment of 3 weeks 2 times in 2 days. Other than that, good experienceAlexandre Z.
El cliente no dejó un comentario.MICHELLE P.
Supposed hours of 9-5. At 10:15 was locked up tight. In the 12 years I have lived in the area, I've never seen any "normal hours" activity.Chase T.
El cliente no dejó un comentario.Tanada C.
El cliente no dejó un comentario.marsh L.
Customer service was excellent - great people to work with. They went out of their way to accommodate our pick-up and drop-off needs. Equipment was as advertised, clean and ready to go when we were. Overall, a great experience.Fred C.