Comentarios del cliente para Barretts Auction Ctr

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Barretts Auction Ctr

Grado total:

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KEVIN K. en

Grado:

Worry free drop off

Walter C. en

Grado:

Excellant people to work with

Daniel P. en

Grado:

We had put in our pick up location at 2421 48th St S, Wisconsin Rapids, WI 54494 when we made the reservation. When we got to the 48th St location to pick up the truck, the women at the desk was incredibly rude, didn't want to listen or even look at my reservation email, just shooed me away. We went to Berrets and HE WAS AMAZING! The women definitely needs to be fired or at least retrained in customer service.

Eric J. en

Grado:

Make sure the equipment is actually available when reservation is placed!

Christopher K. en

Grado:

SIMPLIFY THE MOBILE APP.

David T. en

Grado:

The driver's side trailer lights fell off about halfway through the trip, so I am not sure what the location could do to preempt that.

Marco B. en

Grado:

El cliente no dejó un comentario.

Crystal D. en

Grado:

Not a thing! Thanks for helping my boyfriend get it hooked up!

TERRI S. en

Grado:

El cliente no dejó un comentario.

MATT H. en

Grado:

El cliente no dejó un comentario.

tom V. en

Grado:

El cliente no dejó un comentario.

Robert F. en

Grado:

I had to clean the blankets out of the truck and basically hook everything up myself. The trailer had a flat tire on one side and I was told to stop at a gas station to check it and put air in it. I also did not appreciate the fact that the gas tank was 9/16 full at the start of a 1200 mile move -- I would expect it to be full upon receipt of the equipment.

Richard W. en

Grado:

Cannot really say. Everything was explained, the equipment was available, it was clean and in good shape. Charges were as set up.

Julie S. en

Grado:

El cliente no dejó un comentario.

Natasha H. en

Grado:

El cliente no dejó un comentario.

DIANE B. en

Grado:

El cliente no dejó un comentario.

Dan H. en

Grado:

RETURN PROCESS WAS VERY QUICK AND EFFICIENT, ATTENDANT WAS VERY NICE TO WORK WITH.

Henry S. en

Grado:

El cliente no dejó un comentario.

mel R. en

Grado:

none needed

Caridad V. en

Grado:

I have gone to Barrett's/U-Haul twice in the last few months; once dropping off a one way trailer from Florida and now, a local rental. Both times my experience was a very efficient and pleasant one. I dropped off the rental truck after hours and having the ability to close my reservation online and place the key in a drop box was very convenient. I will happily continue to give Barrett's and U-Haul my business.

Richard K. en

Grado:

El cliente no dejó un comentario.

Andrew M. en

Grado:

Mention something about the drop off process before leaving the location.

Randall S. en

Grado:

Always have a great experience here! Thank you

ANTHONY C. en

Grado:

El cliente no dejó un comentario.

Bob H. en

Grado:

It’s not a huge deal, but you need to do a better job of communicating with your pick up/drop off locations. I originally was supposed to pick up the trailer at another location in the same city. When I called to check in, they told me it was down for repairs and not available. I got lucky that there were a few at this location, but this is not usually the case. I got lucky to get another one so fast, could have been screwed out of moving a car that took a couple weeks to plan.

Rebecca B. en

Grado:

Barrett’s was great. The owner was friendly and helpful. (I did, however reserve through the on line logistics and was surprised, the day before the rent, being told the trailer was in a town 25 miles away. Curious, but not Barrett’s fault.)

Patrick P. en

Grado:

I reserved a 4’ x 8’ cargo trailer. It was changed to a 5’ x 9’ ramp trailer 18 hours before I needed it with no chance to alter my plans. I needed a cargo trailer to move a large table saw and antique table. I needed to buy plastic tarps to cover the items to be moved 120 miles. Incredibly inconvenient. Expected better service from UHaul.

Arthur S. en

Grado:

El cliente no dejó un comentario.

JIM L. en

Grado:

They were to busy with there regular business to wait on me in a timely manner

Benjamin O. en

Grado:

El cliente no dejó un comentario.

Jean B. en

Grado:

It is easier to have a full tank of gas when we pick up the vehicle. Then, I know we just fill it up when we return it. Thanks!

Don G. en

Grado:

El cliente no dejó un comentario.

Amy S. en

Grado:

No one was there so I had equipment not on truck so I had to travel to another location to get it. The other location was open so I got to talk to a person which really helped. The location I was sent to wasn't one I asked for and you wouldn't let me change locations! I had to call in to complete my order and the guy was rude! Overall not a very good moving experience as far as you go.

John S. en

Grado:

Help hitching trailers

Caridad V. en

Grado:

The gentleman who helped me turn in my trailer was very nice, courteous and professional. I was in and out in a matter of a few minutes. I highly recommend this location.

stacy W. en

Grado:

Was inconvenienced by having only 1/2 tank of gas....I needed to make an extra fill/stop because of that. I also truly hate having to figure out about how much to add to get it to the desired level.

Stephanie N. en

Grado:

Online dropoff was easy.

John L. en

Grado:

El cliente no dejó un comentario.

Thomas W. en

Grado:

El cliente no dejó un comentario.

Jerald H. en

Grado:

El cliente no dejó un comentario.

John L. en

Grado:

El cliente no dejó un comentario.

Larry B. en

Grado:

El cliente no dejó un comentario.

James G. en

Grado:

El cliente no dejó un comentario.

Noah C. en

Grado:

Very nice people. Friendly and easy to work with!

DELWIN S. en

Grado:

Very helpful, and I would always rent from U-HAUL

tim G. en

Grado:

They were preparing for an auction, so there was a lot of items in the office.

Jameson L. en

Grado:

I love that there’s a place with in walking distance of me. But it would be nice if they where open later.

Sheila P. en

Grado:

I waited for an hour to get the truck cutting me short for time I was suppose to have. Got a text truck had to be back by 2:0 so couldn't get everything moved. Took truck back at 1:45. Business was closed up

Jack P. en

Grado:

El cliente no dejó un comentario.

Larry B. en

Grado:

El cliente no dejó un comentario.

Scott N. en

Grado:

El cliente no dejó un comentario.

Matt S. en

Grado:

El cliente no dejó un comentario.

Meining F. en

Grado:

Had trouble starting engine for uhaul and getting the door to even open it was frozen shut. I also had ordered a utility dolly and a furniture dolly , but I had to verbally mention it out loud or else they would not have given it to me (it was completely missed on my order or they did not review details thoroughly).

Nicole F. en

Grado:

El cliente no dejó un comentario.

Jim S. en

Grado:

El cliente no dejó un comentario.

David S. en

Grado:

El cliente no dejó un comentario.

Jamie K. en

Grado:

Can't believe you don't have tongue jacks on a 12' tandem axle trailer, almost hurt my back trying to hook up to truck.

JODI W. en

Grado:

El cliente no dejó un comentario.

Philip G. en

Grado:

Very friendly management, easy to deal with. The trailer we rented suited our needs perfectly. We will choose them again when we need to rent a trailer in the future.

Andy P. en

Grado:

Poor service!!!

william Z. en

Grado:

El cliente no dejó un comentario.

Betty F. en

Grado:

El cliente no dejó un comentario.

TERRY A. en

Grado:

El cliente no dejó un comentario.

WAYNE P. en

Grado:

There is nothing for the Barrett's operation to improve upon. They do a first class job with us every year which is why we continue to go back and also recommend them to everyone we can!

Catie S. en

Grado:

El cliente no dejó un comentario.

WAYNE P. en

Grado:

Patrick, Michael and Linda at Barretts Auction Center are "Top Notch" in customer service! We have and will continue to recommend them to everyone we can because of their tremendous business practices regarding U-Haul.

David P. en

Grado:

El cliente no dejó un comentario.

alan H. en

Grado:

El cliente no dejó un comentario.

David S. en

Grado:

El cliente no dejó un comentario.

Gary B. en

Grado:

That did a great job for my pick up and my return ! Very fast !

David S. en

Grado:

El cliente no dejó un comentario.

John S. en

Grado:

Help with hitching trailer

Scott K. en

Grado:

El cliente no dejó un comentario.

jill R. en

Grado:

Make sure the equipment ordered is at the location. It took an hour to actually get the truck despite doing the express form on-line. I had to drive 3 miles to get the rest of my equipment.

Bob T. en

Grado:

Instead of being able to drop off at the closest location, I had to drop off at the most distant location. Very Poor.

Harold O. en

Grado:

This has nothing to do with the place. It was fine. The problem is that we booked the truck over a month in advance to pick up in Madison Wisconsin. Less than 24 hours before our pick up, we were told we could pick up the truck in Rochelle Illinois. That’s an hour and 43 minutes away from Madison Wisconsin. We were finally able to work out Something different, but it was inconvenient and cost more money. This is a totally on except a bowl way to do business. We will look for anywhere other than U-Haul to book in the future.

Joe S. en

Grado:

El cliente no dejó un comentario.

crissa W. en

Grado:

El cliente no dejó un comentario.

RICHARD S. en

Grado:

El cliente no dejó un comentario.

John L. en

Grado:

El cliente no dejó un comentario.

Ken E. en

Grado:

Despite reserving the vehicle two weeks in advance, i was not told where it would be until i showed up at my preferred location in Plover. I then had to drive all the way to Rapids. This set us back at least 90 minutes. An email a day or two before would have been nice..

Kaitie D. en

Grado:

My pickup locAtion changed last minute which was stressful. Went to the original location and was told there wasn’t a truck...went to the changed location and the UHaul rep left because there was not supposed to be anymore pickups that night...but ours was changed after he left. Wish one way was cheaper

elizabeth M. en

Grado:

El cliente no dejó un comentario.

Kurt K. en

Grado:

Excellent experience!

Hugh O. en

Grado:

El cliente no dejó un comentario.

nik D. en

Grado:

El cliente no dejó un comentario.

Jay D. en

Grado:

El cliente no dejó un comentario.

Janis G. en

Grado:

Very helpful, friendly and considerate people.

tiffany B. en

Grado:

Over charged me miles an screwed up my bank account an me being able to pay the rest of my bills that were do as well as not having gas to go to an from work.

Doug M. en

Grado:

We only dropped off at this location after hours. So, I can't comment on the staff. The location is not very well maintained though.

David S. en

Grado:

El cliente no dejó un comentario.

James D. en

Grado:

We were in and out in about 5 minutes. No hassles just excellent customer service.

chris A. en

Grado:

Thank you for your help!

DAVID S. en

Grado:

Always helpful and courteous.

Jeffrey V. en

Grado:

El cliente no dejó un comentario.

Gregory R. en

Grado:

Nothing ,service was friendly and convenient

Suzanne G. en

Grado:

Very informative. Very helpful.

John S. en

Grado:

Could not help hitch up as lack of staff

Mark M. en

Grado:

All good.

Todd P. en

Grado:

El cliente no dejó un comentario.