Comentarios del cliente para Barnum & Tenny

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Barnum & Tenny

Grado total:

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Paul S. en

Grado:

Penny was wonderful in every way. She handled my situation perfectly.

Kevin W. en

Grado:

El cliente no dejó un comentario.

JEFF H. en

Grado:

El cliente no dejó un comentario.

Jennifer B. en

Grado:

The gentleman who helped me at this location was so nice and helpful and put a great face on UHaul.

Jiangming Y. en

Grado:

This is my first time to rent the U-Haul Truck. There was some unexpected things happened to me. But, eventually I figured it out with the help of customer service. The big issue to me is the location of the gear on the wheeler, which is different from personal family car. Otherwise, everything went on smoothly.

Douglas P. en

Grado:

El cliente no dejó un comentario.

Daniel S. en

Grado:

El cliente no dejó un comentario.

John H. en

Grado:

This was the easiest u haul rental ever. Professional and personable. Thank you

Loyd W. en

Grado:

El cliente no dejó un comentario.

Johnedward R. en

Grado:

Nice new truck.

Richard F. en

Grado:

El cliente no dejó un comentario.

Enhong L. en

Grado:

El cliente no dejó un comentario.

William S. en

Grado:

El cliente no dejó un comentario.

Heather S. en

Grado:

Love the mobile check in

William D. en

Grado:

This location has limited packing supplies, that is the only thing that could have made the experience more perfect to have the supplies i needed rather than taking time to purchase them else where.

Woodrow W. en

Grado:

El cliente no dejó un comentario.

mike K. en

Grado:

El cliente no dejó un comentario.

Angel S. en

Grado:

Original location did not have the trailer I reserved and checked in online. I get sent 14 miles away to another location where I had to hitch the trailer myself and text a pic to owner. Left tire of trailer was bald with piece of tread missing. From poor equipment to a reservation that was not kept delaying me by 2.5 hours. Would like to speak to someone about how to make this right

jean S. en

Grado:

Rental was smooth, workers helpful.

Marc M. en

Grado:

El cliente no dejó un comentario.

Roger H. en

Grado:

El cliente no dejó un comentario.

Lisa T. en

Grado:

Excellent experience and process. Was not sure how it would work since I returned the trailer after hours, but paperwork offered clear instructions. Electronic followup from local staff was timely and concise. Thank you!!

Jamesedmund D. en

Grado:

El cliente no dejó un comentario.

Johnmarcus R. en

Grado:

returned - location closed. Left key in box. Room to park truck - ok, return box marked

Frederick I. en

Grado:

Everything went well. Thank you

Brian D. en

Grado:

Auto Transport Trailer Had 3-4 Lights Not Operational... This Facility had JUST Received this Trailer....So I suspect the PRIOR facility did not perform a correct post trip inspection or repair of the equipment...

Ken P. en

Grado:

While both the Pickup and Drop off location personnel were helpful, the over all experience was frustrating. I reserved and paid for the truck several weeks in advance. Two days before the scheduled pick up date I got a call saying that the truck I reserved was not available because there were no 1 way trucks available. I informed the person on the line several times that I rented round trip, not one way, and I had the printed confirmation to show that. She never did acknowledged that but found another truck at another location 30 miles further from my home and it had to be picked up a day earlier than I planned because this location was not open on Saturday. In the end she gave me an extra day and 30 extra miles to compensate. When I showed up to pick up the truck they had no knowledge of the extra day and had mileage listed as 100 miles less than the original quote before the extra 30 mile were supposed to be added. The woman at the pickup location was very helpful and called U-Haul to correct the situation. U-Haul assured her that the situation was resolved even though the printed receipt did not show that. When I went to return the truck, a day earlier than the contract showed as the due date, they tried to charge me an extra $50 for excessive miles and returning a day late! Again the person at the desk had no knowledge of the extra day and extra miles that I was promised because of the changes initiated by U-Haul. In the end he got it straitened out but there are apparently some significant problems on the corporate side of the reservations process.

Kathy J. en

Grado:

El cliente no dejó un comentario.

Donald D. en

Grado:

El cliente no dejó un comentario.

Steven L. en

Grado:

El cliente no dejó un comentario.

SHARON F. en

Grado:

Everything good

Traciemelissa K. en

Grado:

Barnum and Tenny was a great business to rent the U-Haul trailer! They were friendly and professional and had all the equipment I needed to convert my lights from a 7-prong to a 4-prong. I was able to drop off the trailer on a Sunday although they technically were not open. Thank you!

Cathrynann B. en

Grado:

El cliente no dejó un comentario.

Harshal S. en

Grado:

El cliente no dejó un comentario.