I was quoted $441 for the rental and when I arrived they told me it was close to $700. After argument I ended up paying around $516. The quotes should be honored. There were 2 dents not identified on the walk (Large Dents). If not identified by me, I could have been held responsible. It cost me $175 for fuel to drive 300 km. All in all, I am very disappointed. $700 for a 300 km drive and having the truck back to them in under 9 hours is insane. I booked it for a day and they still charge you for 3..... Way too much money for a 300 km ride. I remember when U-Haul was good..... What happened?
Trevor H
Customer Reviews for Beckers
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Please fill fuel tank when you rent it to customers. It was empty and when I started to use it the fuel indicator light turned on immediately.
MohammadReza A