Not rip me off by $12000Christopher B.
Customer Reviews for Barksdale Self Storage
(Distribuidor de U-Haul del vecindario)
Bossier City, LA 71112
(Across street from Action Taxi)
Servicios en esta ubicación:
Horarios de la ubicación
- Lunes - Viernes:
10 a. m. - 1 p. m. / 2 p. m. - 3 p. m.
10 a. m. - 1 p. m.
- 5/30/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Jody P.
I would recommend Barksdale self storage to ANYONE Mrs. Cheryl is amazing I had a situation come up and was out of town and Mrs Cheryl made sure I didn’t have to worry about our things she is absolutely the best I can’t thank her enough for all she did to help and how friendly and understanding she was if I ever move back to Shreveport and need a storage unit I definitely know where to goBrittany J. | Overall Experience
El cliente no dejó un comentario.Ashley S.
El cliente no dejó un comentario.Natasha W.
It was a very old storage unit facility. It did not look inviting at all. There was barely any room to park the truck and the small lot was empty. There were no other trucks at this location. There was no one in the office to help us. I'll make sure to not use that location again for pick up or drop off.Tina G.
They didn't have the equipment we ordered and needed.Derrick F.
El cliente no dejó un comentario.MARK T.
El cliente no dejó un comentario.SUSAN F. | Overall Experience
El cliente no dejó un comentario.Jasmine S. | Overall Experience
El cliente no dejó un comentario.Javier M.
El cliente no dejó un comentario.Tiaquana H. | Overall Experience
Got there to drop off truck and the opens stated they close at 5 and I arrived at 4 pm just to pull on a locked door. The lady who I called was not helpful at all.Mark M.
El cliente no dejó un comentario.WALTER L.
Friendly, helpful, great and would recommendMichael B.
El cliente no dejó un comentario.Teondra D.
El cliente no dejó un comentario.Roy H.
I would definitely recommend this facility . Very nice, helpful, and considerate. .Leigh A. | Overall Experience
El cliente no dejó un comentario.AMANDA W. | Overall Experience
El cliente no dejó un comentario.Brandie M. | Overall Experience
Cheryll is very nice and professional. If you need reminders to help you avoid late fees, she's very good about staying in touch with you.Carol or Garrett C. | Overall Experience
The uhaul location I called and set up my reservation at was not the location they had my truck. I had to drive across town to get the truck.Austin S.
The local person went above and beyond when online was a total FAILConnor W.
It took a very long time because my order was canceled. The agents were nice but the process was horrible.Saderious J.
The online set up was horrible and the representative seemed frustrated when I couldn't access the keySeman W.
El cliente no dejó un comentario.Yvonne S.
El cliente no dejó un comentario.Demarria G.
El cliente no dejó un comentario.CHRISTOPHER O.
El cliente no dejó un comentario.THADIOUS A.
El cliente no dejó un comentario.Samuel W.
There was little to no room to park. Lighting was very poor. Night drop box was not found untill after key drop in mail slot.BENNET T.
Unfortunately due to the pandemic I was unable to interact with anyone at this site.Roberta L.
El cliente no dejó un comentario.Jessica R.
Cheryl was very professional and the process was easy and more personal than other u-haul centers i have used. She cares about her customers and provides excellent service.Rodney G.
Property manager was incredibly nice and helpful!!!Natalie B.
A note of special appreciation to Cheryll Bounds, the manager of Barksdale Self-Storage, I was having some difficulty with the operation of the truck and she personally assisted me to correct the problems.RALPH N.
Great Customer Service!!Chasity B.
Great Customer Service!Chasity B. | Reservación
El cliente no dejó un comentario.Monica F.
I informed the lady not to rent that truck back out till maintenance was done to it. And after explaining my situation she further explained the details to me and y Uhaul over charged me in comparison to my quote that I still have in my email.Kyle M.
The staff were Very helpful !!!Sonya E. | Reservación
I wouldn't tell anyone to not go there. Just an overall okay experience.Bo K.
Cheryl, the Manager of this facility, was more than accommodating and pleasant in every way. The units were clean. The only drawback is the severely cracked and sinking concrete drives.jan a. | Reservación
Great staffWally W. | Overall Experience
El cliente no dejó un comentario.Stephen M.
Thanks for all the love we received from you'll.MAURICE J. | Overall Experience
Originally I reserved a truck at Bossier City Self Storage, 1702 Benton Rd, Bossier City, LA for 9:00 AM pick up. The staff did not show up until 9:10 AM. They also did not have any trucks at this site. This is important to note because we reserved a 10' truck and they could have upgraded to a larger truck but have nothing on site. So they call around and find another truck at Barksdale Self storage a couple miles away and tell us we would be given a $50 credit towards our final bill. I just received the bill and there is no credit. U-Haul should not make reservations for vehicles that are supposed to turned in by a different customer the same hour or even within a couple of hours.Chris M.
Slightly messy and the roads are very torn up. Lots of pot holes.Privacy R. | First Impressions
My confirmation email said it would be ready for pick up at 7am -It was not . I was sent to FOUR different locations. I paid for a dolly and non was avaiable I was Told by Richard at the barksdale location that I would receive the fee back for the car tow -$79.00 I have not received it and I have left 6 messages for him and he never returns my call. I have been using Uhaul for 22 years AND THIS WAS THE WORST EXPERIENCE OF POOR CUSTOMER SERVIC E.ALL FOUR LICATIONS WERE ABLE TO VERIFY I HAD A RESERVATION BUT the pick up location was invalid. I spent THREE HOURS AND 16 minutes trying to get my uhaul .I had people take off work to help me And totally inconvienced everyone Because I was stuck at Uhaul until 10:28am for a 7:00am pick up!I will not refer any one to this company or to that location.There was a Ms.Bounds at the 4th barksdale location that WAS GREAT!And Ms.Kimberly at the Alabama drop off that was Great.The trucks breaks are bad.I had to push it ALL THE WAY TO THE FLOOR and it still slid.My two children and I were caught in rain and it was scary and horrible simply horrible. Uhual made my move horrible and extremely dissappointing . DeShannon Davis 205-757-0698DeShannon D.
El cliente no dejó un comentario.Paula M.
Very good customer service at this locationChristopher L.
Too expensivejeffery D. H.
Facility was kept up and the staff were friendly, professional in behavior. I am pleased with the decision to rent space from this U-Haul location.DAVID S. | First Impressions
Can't think of anything.betty P.
El cliente no dejó un comentario.Towanda H.
Friendly & informativeMonica S.
Terrible. Not an adequate 24hr drop off location. They have no space to park larger trucks or trailers. Office smells terrible, and worker made it seem like it was my fault that there was no space to park. I had no choice but to park it off their property and call the U-Haul customer service line to let them know their truck,trailer, and auto transport were parked off the property of barksdale self storage. I didn't like the situation at all. I wish someone would call to discuss my lack of satisfaction. 702-280-2343, look forward to hearing from you all.Nick H.