Comentarios del cliente para Barksdale Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Barksdale Self Storage

Grado total:

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RALPH N. en

Grado:

A note of special appreciation to Cheryll Bounds, the manager of Barksdale Self-Storage, I was having some difficulty with the operation of the truck and she personally assisted me to correct the problems.

Chasity B. en

Grado:

Great Customer Service!!

Chasity B. en

Grado:

Great Customer Service!

Monica F. en

Grado:

El cliente no dejó un comentario.

Kyle M. en

Grado:

I informed the lady not to rent that truck back out till maintenance was done to it. And after explaining my situation she further explained the details to me and y Uhaul over charged me in comparison to my quote that I still have in my email.

Sonya E. en

Grado:

The staff were Very helpful !!!

Bo K. en

Grado:

I wouldn’t tell anyone to not go there. Just an overall okay experience.

jan a. en

Grado:

Cheryl, the Manager of this facility, was more than accommodating and pleasant in every way. The units were clean. The only drawback is the severely cracked and sinking concrete drives.

Wally W. en

Grado:

Great staff

Stephen M. en

Grado:

El cliente no dejó un comentario.

MAURICE J. en

Grado:

Thanks for all the love we received from you'll.

Chris M. en

Grado:

Originally I reserved a truck at Bossier City Self Storage, 1702 Benton Rd, Bossier City, LA for 9:00 AM pick up. The staff did not show up until 9:10 AM. They also did not have any trucks at this site. This is important to note because we reserved a 10’ truck and they could have upgraded to a larger truck but have nothing on site. So they call around and find another truck at Barksdale Self storage a couple miles away and tell us we would be given a $50 credit towards our final bill. I just received the bill and there is no credit. U-Haul should not make reservations for vehicles that are supposed to turned in by a different customer the same hour or even within a couple of hours.

DeShannon D. en

Grado:

My confirmation email said it would be ready for pick up at 7am -It was not . I was sent to FOUR different locations. I paid for a dolly and non was avaiable I was Told by Richard at the barksdale location that I would receive the fee back for the car tow -$79.00 I have not received it and I have left 6 messages for him and he never returns my call. I have been using Uhaul for 22 years AND THIS WAS THE WORST EXPERIENCE OF POOR CUSTOMER SERVIC E.ALL FOUR LICATIONS WERE ABLE TO VERIFY I HAD A RESERVATION BUT the pick up location was invalid. I spent THREE HOURS AND 16 minutes trying to get my uhaul .I had people take off work to help me And totally inconvienced everyone Because I was stuck at Uhaul until 10:28am for a 7:00am pick up!I will not refer any one to this company or to that location.There was a Ms.Bounds at the 4th barksdale location that WAS GREAT!And Ms.Kimberly at the Alabama drop off that was Great.The trucks breaks are bad.I had to push it ALL THE WAY TO THE FLOOR and it still slid.My two children and I were caught in rain and it was scary and horrible simply horrible. Uhual made my move horrible and extremely dissappointing . DeShannon Davis 205-757-0698

Paula M. en

Grado:

El cliente no dejó un comentario.

Christopher L. en

Grado:

Very good customer service at this location

jeffery D. H. en

Grado:

Too expensive

DAVID S. en

Grado:

Facility was kept up and the staff were friendly, professional in behavior. I am pleased with the decision to rent space from this U-Haul location.

betty P. en

Grado:

Can't think of anything.

Towanda H. en

Grado:

El cliente no dejó un comentario.

Monica S. en

Grado:

Friendly & informative