Comentarios de los clientes para Bargain Outlets

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Bargain Outlets

Clasificación general:

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Anthony C.
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Difficulty checking in. Did not have pads that I pre-paid for.

Philip M.
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Easy to reserve and pick up

Yuriy G.
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Missing dolly in van despite order for one. Awful post rental problems with invalid fuel charge, no contact afterwards when I flagged as invalid charges, and then charging me for fuel nonsensically - I drove 25 miles and was charged for 7 gallons of fuel despite returning the vehicle with the same amount of fuel. What a scam. I'll be calling them and if no refund, will be challenging the charges with my credit card.

Shaun S.
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El cliente no dejó un comentario.

Paul C.
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El cliente no dejó un comentario.

peter C.
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El cliente no dejó un comentario.

Donna P.
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I was charged an extra day for my rental because even tho the rental was at location an hour early and I went thru the website as instructed by the person behind the counter he charged me for an extra day. The paperwork dropped off with the truck was tossed on top of a pile of other rings he had to do. The rental was not logged in by that office until 2:30 pm when we dropped it off at 11am. Going thru the U-Haul website I logged a complaint but was never called back as promised by them. I feel even tho people are instructive you cannot trust what's happening on the U-Haul computer base.

Kristine H.
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The people at the location didn't know what they were doing. Had to wait over 30 mins for someone who knew how to give us the vehicle keys and fill out the necessary paperwork.

Michael U.
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I've been renting uhuals for over 20yrs, this location offered Zero help in renting and returning the truck, the battery was dead, and the truck was very dirty when I picked it up...if this is the new protocol for uhual, I am taking my rental business to Penske or Budget...Very dissatisfied

Amanda W.
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I do not like the rates, I did not use all the miles and I did not get credited back for loss miles.

Brett H.
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El cliente no dejó un comentario.

Michael G.
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On-line drop off was simple. No interaction with site

Ahmad E.
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customer service very bad . they speak with very bad way if you have any a problem do not listen to you and they said i will call you back and no body called me again

Kimberly K.
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The gentleman checking us in was very short with us and didn't check in the truck with my husband but rather took the keys and said he'd do it later.

Phillip D.
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I did the return But forgot to return it online. Called the place. And they were able to help me with no problem

Kenia S.
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rented the truck for 7 hours was charged for two days

Gregory G.
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App was a very good overall experience.

mario C.
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El cliente no dejó un comentario.

Paula A.
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Extremely efficient. Staff very friendly. I was on my way in minutes!

Jeffrey C.
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El cliente no dejó un comentario.

Robert R.
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Call me

Michele A.
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Very helpful with a glitch in the reservation

thomas S.
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No one got up from their fat chair. Told to drop key in box

Jessica P.
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Staff was friendly, location was easy to get to, but it did take a while to flag someone down to talk to about picking up the truck. When we finally got someone, they needed to go find another employee with keys to the office to get the truck key. Location is great if you're going north but requires u-turn to get on highway to go south.

Mary G.
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My only comment is that the Uhaul website is excruciatingly slow ...

Marcus D.
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I was charged a late fee when it was a drop box location. I called the day before to see if I needed to drop if the truck off while someone was there. They said no, use the key drop box. I dropped off at 8:50, due at 9am. I was charge a late fee as well as an extra insurance coverage. I have called this location 4 times with no resolve. People have taken my name and number but never call back. This started 24 days ago and the charges are still on my account and I have not had a real conversation with anyone about the matter other than “we will look into to and call you back”.

David W.
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John C of the bargain outlet location was amazing in helping me select the right truck for me. Excellent job

Philip D.
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El cliente no dejó un comentario.

tony L.
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El cliente no dejó un comentario.

frank B.
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After some of my own experience with Uhaul over the years and some of the bad service others have received. I expected some problems. However I did most of this online with only a little contact with staff. Maybe that's why it went very smooth.

Shawna M.
Clasificación:

El cliente no dejó un comentario.

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