Vehicle traction would not allow it to drive over the gravel Rd without getting stuck multiple times so it was parked and unused after speaking with U-Haul customer service. Vehicle returned next morning. Newer tires may have helped.
WILLIS O.
Customer Reviews for Bang 4 UR Buck Resale
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There was only 16 miles worth of gas in the truck, the ramp was broken and there was broken glass in the back of the truck.
Viola T.Very professional and courteous
CRAIG T.Great Service
VERNITA A.The only thing I did not appreciate is after paying over 200 one way and having to supply the gas as well just to move from one place to another the cost was way too high. I feel gas should be included. The price alone was way too high and I feel something should be better when borrowing the truck for same day return. All in all the staff was professional at both locations.
SHERI B.Pick up was for 1130 doors of business was locked called owner he apologized and said he will leave his house open up in 15 min... he arrived 25 min after my appointment time I will not rent from this location again.
Peter K.I'd like to thank Mike Edmond for his EXCELLENT AND BEYOND CUSTOMER SERVICE!!! Mike needs to be commended and rewarded I've rented many vehicles and equipment from U-haul and the was my absolute best customer service experience ever. Mike is an extremely valuable asset to your organization!
STEVENCARL M.Great customer service
Jacqueline W.Super friendly well organized
Thomas T.My rental was fine up until I was charged another whole day for being minutes late finishing the online check in. I was having issues with the website and sent a message about it. I was told I will receive a call for that issue but never did. There should be a grace period in case of technical issues with the website ,such as mine, or possibly other means.
Michael R.