Comentarios del cliente para B&D Pool & Spa

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de B&D Pool & Spa

Grado total:

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Michael H. en

Grado:

El cliente no dejó un comentario.

Rick F. en

Grado:

They need more help.The lady was nice.But she has to do uhaul and the pool store

Allen C. en

Grado:

El cliente no dejó un comentario.

Mark R. en

Grado:

El cliente no dejó un comentario.

David S. en

Grado:

The online pick up option is awful. I’d rather deal with a human being than ever do that again!!! Will NEVER use the 24/7 pick up option ever again and urge others not to use it. NOT USER FRIENDLY.

Allen C. en

Grado:

I live in a cell phone dead zone, so I don't have a cell phone. This makes rental difficult because for some parts of the rental process you need a cell phone number.

THOMAS R. en

Grado:

El cliente no dejó un comentario.

Jason P. en

Grado:

The truck cab had garbage around the seats and in the cupholders. It was very dirty and smelled like an ashtray. Our clothing reeked when by the time we were done. Not very impressed with the cleanliness, but unfortunately it was our only local option.

Parker C. en

Grado:

On site manager was incredibly rude. Said I was trespassing, threatened to call police. Will never do business at this location again.

Teresa B. en

Grado:

El cliente no dejó un comentario.

Douglas U. en

Grado:

El cliente no dejó un comentario.

Eric R. en

Grado:

Pick up was quick. Drop off the same. The only problem I had was the big sack of not needed moving blankets, and the hand truck, which was also not needed, being in the way. Which is more of a design complaint, rather than the location which I was serviced by. The company should either make these an optional request item, or move the location of them rather than in the back near the door. Just in the way.

Hayden L. en

Grado:

Pick up a little slow, not easy to sign out/take pictures because of way uhaul was parked. Had to walk a FAR way to the office. Check out in Colonie was incredibly easy. Good for them for running such an efficient service. By the time I pulled in, I was out of the uhaul lot within 2 minutes! Perfect service upon return.

patrick M. en

Grado:

Great service

Melanie F. en

Grado:

My overall experience with this location was beyond poor. I am a very unhappy patron. This location called me with 30 minutes notice to inform me that they did not have the trailer that I had reserved and then after an hour of the manager trying to find me one he informed me that is was my responsibility to call corporate and find one on my own. I called several corporate numbers (was hung up on several times as well) and finally was connected to a department in the wrong state! This was now 2 hours after my scheduled pickup which then the manager from this location called to inform me that my trailer had arrived and I could pick it up. After arriving at the location less than 10 minutes later, the manger refused to help me or come out of his office for over 45 minutes which then I proceeded to call corporate and yet again, not a single person could help me with changing my drop off location or drop off date. AND I had to install my own trailer to my car with. I am very disappointed and have even put in a claim to the regional supervisor who has still not returned my call over a week later.

patrick M. en

Grado:

Great service

DIANNE M. en

Grado:

El cliente no dejó un comentario.

patrica K. en

Grado:

El cliente no dejó un comentario.

Annette S. en

Grado:

Nobody was there at the time. just dropped off .

Mary C. en

Grado:

Maybe personnel can do a "WALK AROUND" with rented vehicles before customer drives off with the rented vehicle. Not when vehicle is returned.

Norman P. en

Grado:

very friendly atmosphere,

james S. en

Grado:

Confirm the details of the order

Dan W. en

Grado:

El cliente no dejó un comentario.

Dave W. en

Grado:

El cliente no dejó un comentario.

Jim S. en

Grado:

Damages to vehicle were not properly marked and I could have been liable for if I had not checked thoroughly Fuel was marked at half a tank even though it was well below that mark. The rear door was very difficult to open and close. I had to oil it to make it usable. The vdrivers side visor was missing the pole clip so it kept falling into my view when driving. I had to use Duck tape to keep it out of the way. Service was slow at the counter. Not my first choice of places to rent from especially when there is a U-haul only 4 miles from my location. I was forced to drive an extra 22 miles round trip to pick up and drop off the rental costing me more in mileage and gas. This was not the best experience I have had with U-haul. The Sherburne location is much more efficient and friendly.

Timothy D. en

Grado:

El cliente no dejó un comentario.

Joseph C. en

Grado:

El cliente no dejó un comentario.

John B. en

Grado:

El cliente no dejó un comentario.

Eugene N. en

Grado:

Would certainly recommend this location to anyone. Customer service rates high with my family.

Jessica C. en

Grado:

El cliente no dejó un comentario.

Amy S. en

Grado:

El cliente no dejó un comentario.