Excellent customer service! Prompt response and pickup. Local office I like to support smaller businesses! Keeps them running!susan H.
Customer Reviews for B&D Moving And Services
(U-Haul Neighborhood Dealer)
Coventry, RI 02816
Services at this Location:
- Mon–Fri7 am–5 pm
- Sat–Sun7 am–1 pm
Special Operating Hours
- 12/8/2023: 9:00 am - 5:00 pm
- 12/11/2023: 9:00 am - 5:00 pm
- 12/12/2023: 9:00 am - 5:00 pm
- 12/13/2023: 9:00 am - 5:00 pm
- 12/14/2023: 9:00 am - 5:00 pm
- 12/15/2023: 9:00 am - 5:00 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.David H.
Customer did not leave a comment.Taylor L.
Employee was great and friendly and went above and beyond to help. He was even there to help return the truck even though the office was technically closed.Brian G.
Owner of this location was very accommodating. Would highly recommend this location for a uhaul rental.james C.
Customer did not leave a comment.KEVIN A.
Customer did not leave a comment.Frederick P.
Customer did not leave a comment.thomas D.
Customer did not leave a comment.Soufyane M.
Staff was helpful.koryn R.
Customer did not leave a comment.john D.
Brian was great and very helpfulJohn M.
The process was easy and the Customer Service was greatdavid V.
Customer did not leave a comment.Kris C.
Quick smooth transaction representative was very helpful and friendly great price for a van rentaljames O.
Owner/ operator was very helpful, efficient, very happy to have himMiranda H.
The lady is the best!michael A.
Customer did not leave a comment.Victoria T.
Customer did not leave a comment.breonna B.
2nd or 3rd time using this location in the last year... Owner was very helpful and accommodating. Will use again if needed!Sarah S.
appreciate NOT being charged $20 for an after hours return. it doesn't make sense to keep for a full day so I can return while you are open to avoid the chargeGUY L.
Customer did not leave a comment.Lavelay K.
Easy drop offAlison G.
Great customer service, extremely friendly and helpful.Bryan M.
No improvements needed. Very nice staff and clean equipmentDavid G.
All good ... Brian was so pleasant and knowledgeable. 5 starLaurence H.
Customer did not leave a comment.Jonathan F.
Customer did not leave a comment.Edward T.
This location goes above and beyond. I have rented a truck many times from this location and the owner always goes out of his way to accommodate. The trucks are always clean and in nice WORKING CONDITION!Kim K.
Customer did not leave a comment.Ryan B.
The owner helped me unhitch trailer and also very informative. My son goes to college nearby and I will him again.SCOTT P.
Customer did not leave a comment.brian V.
Customer did not leave a comment.Daniel G.
Outstanding Service.Vernon G.
Great experience as always. I'd love to see a tall box Transit in the future.Michael T.
Great and attentive service from your representativeCarl B.
The staff is always very professional and courteous. I love the Sandy bottom road Coventry Rhode Island rental store. A absolute fantastic group of people thanks.Daniel B.
Great customer service Alex was the best !!!KEITH R.
The young lady who rented to me was very nice. Respectful, courteous and businesslike. The process was swift. She made sure I was satisfied before I left. I definitely would return here.ROBERT L.
Brian is the man. I rent frequently for business and personal use and he's always there to help me out. Between making sure equipment is available to helping me get stuff at other locations, Brian is my go too. Thanks Brian! Best regards, Leo Chauvette IIILeo C.
The app totally failed to find my location. After trying for 20 minutes I tried using the website instead and it worked right away. This was incredibly frustrating. Please fix your app!Michael S.
Excellent customer serviceRuth D.
Customer did not leave a comment.Deborah B.
Customer did not leave a comment.Leo L.
I like itSAHEDUR R.
Friendly and knowledgeable and very helpful. Thank you.ken P.
Customer did not leave a comment.michael J.
Brand new trailor. Very accommodating staff!Rob G.
Customer did not leave a comment.michael G.
Customer did not leave a comment.Bernard P.
Customer did not leave a comment.Susan H.
Alex was great! Professional and knowledgeable.tim H.
Cus customer service (both for the reservation and return and the telephone staff at the 800 number you are also awesome) for this location was awesome! Your friendly understanding sociable willing to help knowledgeable and overall enjoy to do business with!Heather K.
Customer did not leave a comment.Allen P.
Office is not staffed properly. During work hours, there was no one there. Multiple customers came and went while it was not staffed. I waited 90 minutes for someone to open the store.Steve M.
Customer did not leave a comment.Molly S.
Service was excellent and thorough.Christine T.
Customer did not leave a comment.Joseph D.
NOTHING, THEY WE'RE VERY ACCOMODATING, VERY PROFESSIONALPETER V.
Customer did not leave a comment.William S.
Customer did not leave a comment.Theresa H.
Customer did not leave a comment.David J.
Customer did not leave a comment.Lori B.
used the mobile app, very quick, easy, no issues.Sheila H.
The experience was great, except for the fact there was a mix up with trucks regarding keys. When the uhaul was returned the owner of the franchise was very accommodating to resolve the issue. I will use their services againLORI L.
Everything went very smoothly! Zero issues with equipment or service. Well done!Kevin D.
No improvement necessary. Staff was polite and efficient, the truck was immaculate.Robert T.
Customer did not leave a comment.George P.
Brian has the absolute best customer service. We used the van to transport the 2 famous RI black wolfdogs to Ohio. He took great care of us. We highly recommend him! And B &D!susann V.
Great customer service. I left my passport in the truck, and they already found it and put it aside before I called in the following dayâ€”great people and equipment.Korneel G.
Very friendly great serviceMICHELLE W.
Good guy easy to talk to willnget you what you needStephen F.
I feel bad I didn't catch her name but the woman who was working the counter was extremely pleasant and helpful. I rented the motorcycle trailer which was a great price and perfectly met my needs.Dan M.
Customer did not leave a comment.Angela P.
Customer did not leave a comment.lisa H.
Customer did not leave a comment.Meredith M.
Extremely professional and helpful. Works with you to get the best deal. Very patient and helpful. Because of him, I would only use this business going forward.james G.
This was the original location I requested in my reservation for a 10â€ truck. However this location could not fulfill my request, so the system sent me to another location for the same day and time, however that location was closed (on sundays, the day I needed it). So I went back to the original location and since I needed a truck that day I had no choice but to take whatever was available, which was a 15â€ truck. So I ended up paying more. Once I drove the truck off the lot and to location I needed to start loading, I noticed the check engine light was on. I called back to the location. After some back and forth, I was told that the â€œtruck should be fine, that the light probably just meant it was due for maintenance.â€ In the end, I didn't have any issues driving the truck the 210 miles.Kevin O.
Staff was very professional and helpful, a asset to U Haul and a pleasant surprise. Will definitely rent here again thank you.angelia G.
Renting was very quick and easy and the staff were very friendly and accommodating to all my needs and provided great service. Definitely would recommend them for your next move or for whatever your needs our.bill S.
The service person was very helpful with the rental, and explained every thing to me. They even helped unhook the trailer when I brought it back The only thing I found that I didn't like was they only had a motorcycle trailer or a car trailer, but I needed a bigger trailer opened with sides. I took the motorcycle trailer though, and just had to make more trips. I was very satisfied with this rental. and would rent from them again.Richard P.
Nothing!! The lady was very nice! Store was clean !HEATHER W.
Customer did not leave a comment.Khris R.
nothing cant get anybetter go to sandybottom rd cov ri new ownerWAYNE J.
Customer did not leave a comment.richard W.
Brian was extremely helpful and accommodating. I couldn't have asked for better service!Brianna B.
Customer did not leave a comment.Christian C.
Very friendly and gets you in and outThomas L.
U-haul is a great service, but you've kept you're trucks pretty much the same for 100 years (or so)!. How about some improvements like netting in the truck to help prevent stuff from moving around? (would be especially nice in the over the cab area). Backup cameras, etc.Jed H.
The employee/owner was very polite and friendly. Very accommodating. Excellentbrian V.
Customer did not leave a comment.CHARLES G.
Running a business I face barriers everywhere. Doing business here, its like having a red carpet rolled out when I open the door.Michael T.
Customer did not leave a comment.samantha G.
Customer did not leave a comment.Ronald R.
Everything was great from pickup to drop off. Gentleman was also great with letting me extend drop off time to next afternoon. Would definitely use again.Michael M.
Brian and staff are excellent.Matthew S.
Since the last time I visited this location, there has been a visible improvement in the appearance of the store. Much cleaner and organized.DIANE D.
Customer did not leave a comment.David K.