The owner/whoever worked at the pickup location at the time, was inattentive, unresponsive, and seemed to not know what was going on. I waited at the pick up location (during operating hours) for 20 minutes in 105Â° heat for him to answer the door, another 15 for him to put in my drivers license info and then he didn't help in the hitching or unhitching of the trailer which was a pain to attach. 2/10 overallTravis H.
Customer Reviews for B&D Motors
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Had to wait 30 minutes for the guy to get there and open the gate. He was very unprofessional and smelled like he was smoking weed.thomas L.
Did not give me all my blankets I paid for and the office was less than stellar in terms of being or looking professional.John C.
Don't change equipment reservations without customer approval, be flexible enough to make corrections to orders when you mess them up. Don't change pick up location without customer approval. Use reputable people, use people who know what they are doing, and don't double bill because you messed up and can't read or follow what's going on.anthony E.
The person in charge was wonderful, but the location was in a questionable part of town. My reservation was changed to this location instead of what I picked originally. Had I not had a male family member with me, I would have felt unsafe here.Danielle J.