Customer Reviews for B&D Motors Inc
(U-Haul Neighborhood Dealer)

413 reviews

885 Main St   Margaretville, NY 12455
(Upper Main)

(845) 586-1805

Office Hours

  • Mon-Fri: 8 am–4:30 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(845) 586-1805

885 Main St
Margaretville, NY 12455
(Upper Main)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4:30 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

William Walker 
Rating:
4.0

Customer did not leave a comment.

Cheryl Lee Monnich 
Rating:
5.0

The employees here were amazing and super helpful

Deanna OHanna 
Rating:
5.0

Very friendly.

Robert Hafele 
Rating:
5.0

Customer did not leave a comment.

NEIL BEVILACQUA 
Rating:
5.0

This location is fantastic. UHaul’s mobile check-in needs improvement. Takes too long, too burdensome, agents are not well trained for customer interactions, much room for improvement.

Eric Sutton 
Rating:
5.0

Customer did not leave a comment.

Richard Cowan 
Rating:
4.0

Customer did not leave a comment.

ANGELAL DUFRESNE 
Rating:
5.0

Customer did not leave a comment.

Roger SPIEGELEIRE 
Rating:
1.0

Not lie about things that did not actually happen and charge a card extra for no reason

Amanda Reggero 
Rating:
5.0

Customer did not leave a comment.

rick scianablo 
Rating:
3.0

Customer did not leave a comment.

RICHARDA ANDERSEN 
Rating:
5.0

Customer did not leave a comment.

Michael Londrigan 
Rating:
5.0

Customer did not leave a comment.

JOHN CARNEY 
Rating:
5.0

Always professional, courteous & helpful

Albert castiglia 
Rating:
5.0

Nothing to improve, B and D give a top notch service every time!!!

James Chapman 
Rating:
3.0

Horrible and I mean horrible experience trying to pick up the truck. Nothing the specific location did wrong, just horrible experience on U-Hauls part

Timothy Robertson 
Rating:
5.0

Customer did not leave a comment.

Albert castiglia 
Rating:
5.0

B&D are always friendly and will to help.

BRIAN JOHNSON 
Rating:
5.0

Customer did not leave a comment.

stephen Ogrady 
Rating:
5.0

5 STARS

LARRY BRILL 
Rating:
5.0

Customer did not leave a comment.

Anthony Castiglia 
Rating:
5.0

Customer did not leave a comment.

Roger SPIEGELEIRE 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Marino 
Rating:
5.0

great service all the way around

VIRGINIA RALPH 
Rating:
5.0

Very nice staff

Richard Zwerling 
Rating:
5.0

The best uhaul experience i have had !!

JOEY VANBLARCOM 
Rating:
5.0

Customer did not leave a comment.

barbara ackerly 
Rating:
5.0

Customer did not leave a comment.

Jason Szekeres 
Rating:
5.0

I frequently rent U-Hauls for business purposes. The staff at B & D Motors always go out of their way to provide efficient customer service. I highly recommend B & D Motors based on my many positive experiences.

Martin Greenfield 
Rating:
5.0

The return was even easier they are the best. Thee helped disconnected the trailer and was so friendly. Thanks U-Haul

john allen 
Rating:
5.0

Customer did not leave a comment.

John Allen 
Rating:
5.0

It is always a pleasure to do business with B & D Motors. The staff goes out of their way to accolade customer needs, and makes renting a U-Haul quick and easy. AS a return customer, I highly recommend U-Haul rental through B & D Motors to everyone.

Martin Greenfield 
Rating:
3.0

Wasn't told that I needed to scan the location id and go online to complete my drop off.

Flavio Donneys 
Rating:
5.0

Customer did not leave a comment.

Peter Clopton 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS ODELL 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER CARD 
Rating:
4.0

I rented a cargo van. The latching mechanism on the right-side rear door wasn’t working properly. Upon notification UHaul sent someone to have a look. He said the mechanism needed replacing, but he managed to at least get it to latch shut for our trip. Just wanted to let you know because there’s a danger of the door flying open if the latch doesn’t get replaced. Otherwise the van was great!

DAWN REIDLINGER 
Rating:
5.0

Greatvservice

Frank Depinto 
Rating:
5.0

Allow debit card rentals.

Brigid McGinn 
Rating:
5.0

Customer did not leave a comment.

Robert Anderson 
Rating:
5.0

Customer did not leave a comment.

Victor Lipko 
Rating:
4.0

Customer did not leave a comment.

SCOTT ROBINSON 
Rating:
5.0

Post wifi info on uhaul box in qr code

Christine Chen 
Rating:
1.0

Do not rent a U-Haul from this location!!! Customers should really be told that not all trucks are kept on premise. I accidentally happened upon the truck parked behind the a shopping center across and down the block from them. After numerous phone calls to U-Haul and an hour wait I was able to pick up truck. I read prior reviews that were poor for this location but did not heed the warning. I would not reccomend using this pick up location !

Jessica Arroyo 
Rating:
5.0

Excellent

Veronica Mcintyre 
Rating:
5.0

Customer did not leave a comment.

Pete Platis 
Rating:
5.0

Think it was very unnecessary that they charged me an extra 30 because my card was a cashapp card and then i put gas in the truck and then charge me 13 something more for gas then try to recharge even more like it' makes me feel like ur money hungry plus I only wanted to renting out for a half a day not the whole day I had it back in five hours and I know u can rent the truck for hours not a full day and when I try to rent the truck in grand gorge I couldn't get get it the truck rental was supposed to be 35 and it cost me 100

Terry Post 
Rating:
5.0

Customer did not leave a comment.

JOSEPH A DABRITZ 
Rating:
3.0

Customer did not leave a comment.

Mike Macaluso 
Rating:
5.0

Customer did not leave a comment.

Garrett Ames 
Rating:
5.0

Everything was perfect!

Timothy Lyons 
Rating:
5.0

Customer did not leave a comment.

Toni Deluca-Ancewicz 
Rating:
5.0

As always B&D are the best. Ultimate customer service.

Christian Soto 
Rating:
5.0

Customer did not leave a comment.

Mark O'Brien 
Rating:
5.0

All of the staff at B & D Motors are great to work with. They are friendly, helpful, and very customer service oriented. It is always a positive experience to rent a U-Haul from them, and I highly recommend them.

MARTINH GREENFIELD 
Rating:
5.0

Customer did not leave a comment.

Paul Umansky 
Rating:
5.0

Very nice and helpful people work here.

ANTHONY SWARTZ 
Rating:
4.0

The staff was very friendly.

Brian ONeill 
Rating:
5.0

Customer did not leave a comment.

Sky Davis 
Rating:
5.0

Customer did not leave a comment.

RUSSELL GORDON 
Rating:
3.0

It's too far to drive when your having to pay 99 cents a mile when there's a uhaul dealer within 7 miles of my house very disappointed in uhaul

Coleen Archer 
Rating:
5.0

Very easy to work with

Anna Blish 
Rating:
5.0

Customer did not leave a comment.

Francesca Bracaglia 
Rating:
3.0

I had to pick up my truck 50 miles from where I wanted due to limited availability. I feel I shouldn't have been charged for those 50 miles. Also, requiring 2 contacts or a passport is a bit excessive when you have a picture of my license.

Graham Ross 
Rating:
2.0

First off, the lady who helped me at the front desk and the man who hooked the trailer up were very nice and helpful. But I had a terrible experience with the trailer. The trailer was completely covered in mud on the inside, to start. Then, 1 hour into my trip, I got out to check on the trailer, and one of the tires was completely worn down to the white belt inside. This clearly was an oversight from the dealer, as there was no way this would have been caused by me driving only 1 hour in the trailer. I had to wait 3 hours for roadside assistance to come change the tire for me, and I completely missed the timeline that I was on. The roadside assistance crew was great.

Ian Gallagher 
Rating:
3.0

Customer did not leave a comment.

Kathy Falcone 
Rating:
5.0

The whole process went very smooth, would recommend the Margaretville location!

Sherman Mei 
Rating:
5.0

Customer did not leave a comment.

GEOFFREYM SAMUELS 
Rating:
5.0

Customer did not leave a comment.

Antonio Santiago 
Rating:
4.0

great everything worked out

Robert KAFARSKI 
Rating:
5.0

Customer did not leave a comment.

Christina Kravig 
Rating:
5.0

Customer did not leave a comment.

Tamara Moore 
Rating:
3.0

Customer did not leave a comment.

John Owens 
Rating:
5.0

Customer did not leave a comment.

HARRY ANIFANTAKIS 
Rating:
5.0

I booked the truck for pick up in Hamden NY and the day before I was told no truck was available at that site. I had to travel an additional 30 miles each way to pick up and return the truck.

Jayne Francisco 
Rating:
3.0

The moving blankets I paid for were not in the truck when picked up.

Bentley Wood 
Rating:
5.0

The team at B&D Motors are just incredible. They made the process so easy and we felt so cared for. Thank you so much!

PAULS MOORE 
Rating:
5.0

Customer did not leave a comment.

James Tosto 
Rating:
5.0

Easy to work with. Professional and accommodating.

CHRISTOPHER KUNZ 
Rating:
5.0

Customer did not leave a comment.

CHRIS DABRITZ 
Rating:
4.0

Customer did not leave a comment.

ROBERT BLANCHARD 
Rating:
5.0

So friendly and helpful.

Samara Smith 
Rating:
4.0

Everything went flawlessly from pick-up to return. Nicest people you could meet. Thank you!

Joseph DeCarlo 
Rating:
3.0

Customer did not leave a comment.

JAIAH RASHID 
Rating:
5.0

Customer did not leave a comment.

Robert Wilcox 
Rating:
3.0

Due to shortage of trucks of desired size (20 ft) I had to make a 2-hour rip to pick it up. I also needed a trailer (autotransport) which was located at another distant station.

STANLEYKEITH SESSIONS 
Rating:
5.0

Customer did not leave a comment.

ANDREW WOJTURSKI 
Rating:
5.0

Customer did not leave a comment.

Victor Lipko 
Rating:
5.0

I was belatedly informed that the truck I had reserved at my original (close) pick up location was actually not available. They apologized for the delay in communication and directed me to B&D. With the time element being critical, Joe made every effort to accommodate my needs and everything worked out well in the end.

John dreshler 
Rating:
5.0

Customer did not leave a comment.

EUGENEGASPARE GENOVA 
Rating:
4.0

Customer did not leave a comment.

DEBORAH GILCHRIST 
Rating:
4.0

Customer did not leave a comment.

Erwin Lasslob 
Rating:
4.0

Customer did not leave a comment.

Sabrina Mueller 
Rating:
4.0

Customer did not leave a comment.

Elizabeth Kellogg 
Rating:
5.0

Customer did not leave a comment.

PAUL UMANSKY 
Rating:
5.0

Customer did not leave a comment.

EUGENEGASPARE GENOVA 
Rating:
5.0

Friendly, easy, flexible U-Haul location!

KYLEMARTI MENARD 
Rating:
5.0

Customer did not leave a comment.

Ryan Storey 
Rating:
5.0

Customer did not leave a comment.

CLIFFORDJOSEPH J BICE 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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