First off, the lady who helped me at the front desk and the man who hooked the trailer up were very nice and helpful. But I had a terrible experience with the trailer. The trailer was completely covered in mud on the inside, to start. Then, 1 hour into my trip, I got out to check on the trailer, and one of the tires was completely worn down to the white belt inside. This clearly was an oversight from the dealer, as there was no way this would have been caused by me driving only 1 hour in the trailer. I had to wait 3 hours for roadside assistance to come change the tire for me, and I completely missed the timeline that I was on. The roadside assistance crew was great.Ian G.
Customer Reviews for B&D Motors Inc
(Distribuidor de U-Haul del vecindario)
Margaretville, NY 12455
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Kathy F.
The whole process went very smooth, would recommend the Margaretville location!Sherman M.
El cliente no dejó un comentario.GEOFFREYM S.
El cliente no dejó un comentario.Antonio S.
great everything worked outRobert K.
El cliente no dejó un comentario.Christina K.
El cliente no dejó un comentario.Tamara M.
El cliente no dejó un comentario.John O.
El cliente no dejó un comentario.HARRY A.
I booked the truck for pick up in Hamden NY and the day before I was told no truck was available at that site. I had to travel an additional 30 miles each way to pick up and return the truck.Jayne F.
The moving blankets I paid for were not in the truck when picked up.Bentley W.
The team at B&D Motors are just incredible. They made the process so easy and we felt so cared for. Thank you so much!PAULS M.
El cliente no dejó un comentario.James T.
Easy to work with. Professional and accommodating.CHRISTOPHER K.
El cliente no dejó un comentario.CHRIS D.
El cliente no dejó un comentario.ROBERT B.
So friendly and helpful.Samara S.
Everything went flawlessly from pick-up to return. Nicest people you could meet. ¡Gracias!Joseph D.
El cliente no dejó un comentario.JAIAH R.
El cliente no dejó un comentario.Robert W.
Due to shortage of trucks of desired size (20 ft) I had to make a 2-hour rip to pick it up. I also needed a trailer (autotransport) which was located at another distant station.STANLEYKEITH S.
El cliente no dejó un comentario.ANDREW W.
El cliente no dejó un comentario.Victor L.
I was belatedly informed that the truck I had reserved at my original (close) pick up location was actually not available. They apologized for the delay in communication and directed me to B&D. With the time element being critical, Joe made every effort to accommodate my needs and everything worked out well in the end.John D.
El cliente no dejó un comentario.EUGENEGASPARE G.
El cliente no dejó un comentario.DEBORAH G.
El cliente no dejó un comentario.Erwin L.
El cliente no dejó un comentario.Sabrina M.
El cliente no dejó un comentario.Elizabeth K.
El cliente no dejó un comentario.PAUL U.
El cliente no dejó un comentario.EUGENEGASPARE G.
Friendly, easy, flexible U-Haul location!KYLEMARTI M.
El cliente no dejó un comentario.Ryan S.
El cliente no dejó un comentario.CLIFFORDJOSEPH J B.
El cliente no dejó un comentario.ROBERTW M.
El cliente no dejó un comentario.TRACY S.
Was totally happy- clean truck, quick, friendly serviceKATHLEEN F.
El cliente no dejó un comentario.Marc N.
El cliente no dejó un comentario.SHARONM B.
El cliente no dejó un comentario.JASON W.
It was so easy to check in and out. Truly impressed by the service.JACQUELINER W.
El cliente no dejó un comentario.CHRISTOPHERNOEL B.
The best place of every single place we have ever used uhaul by 1000 times!!!!Christina J.
The folks at B&D are always friendly and accommodating. ¡Gracias!Nathaniel W.
Everything was fineMichael M.
El cliente no dejó un comentario.DAVIDA P.
It was all good, both pick up n drop off locations were good!LANOREJ M.
El cliente no dejó un comentario.IVANB C.
El cliente no dejó un comentario.John J.
El cliente no dejó un comentario.GLYNDA L.
B & D Motors are the best!!! Totally customer oriented, and consistent excellent service.MARTINH G.
Covid protocols in placeSally S.
El cliente no dejó un comentario.GEORGE G.
B & D are the best U-HAUL dealers around!!!!!!! These guys specialize in excellent customer service and always go out of the way to better serve their customers.MARTINH G.
while the location i rented from was amazing and helpful, the vurtual experience with the uhaul reps was awful.MELISSAL J.
El cliente no dejó un comentario.David G.
B & D Motors/U-Haul are the best!!! I highly recommend them.MARTINH G.
The cab and the back of the van were filthy.Judith R.
B & D Motors continue to offer great customer service. I always feel tremendously respected as their customer, and highly recommend them for U- Haul and mechanical services.MARTINH G.
I ordered a 20 ft truck, they gave me a 15 ft truck and basically told me to take it or leave it. I had to take it because I was moving that day. I had to leave 4 mattresses and several household items behind which I can no longer get. Thank god I had my daughters car with us so I could at least take some of my small items. I contacted U-Haul and a Rep named Eric sent me an email stating I changed from a 15 to a 20 and back to a 15 again, which I did not. Overall my experience with U-Haul suckedBenjamin Z.
nothing !! staff is pleasant and helpful.. what more could you ask!!Shira S.
Assure that contract is updated with extra free miles when having to go to another location or have someone bring the equipment to location booked. I have booked thus far 4 times with Uhaul and have to book again in October and most frustrating thing is not knowing until day before where location is and each time was not at preferred location. Recommend Uhaul personnel make the trip to bring equipment to location booked and not guaranteed the truck size. My move back in 2016 I booked a 20 foot truck and was given a 17 foot. Had to then get a trailer for following weekend.Roger C.
El cliente no dejó un comentario.Dianne W.
My choice to NOT use U Haul for moving in the future has nothing to do with the return location. The return location happens to be our personal mechanics and location is convenient. The price of the rental was ridiculously High compared to all our past rentals. Felt very ripped off and overcharged. Never using UHaul again.gary H.
El cliente no dejó un comentario.MARY LOU P.
El cliente no dejó un comentario.KIRILLVOVICH T.
The best place to rent a U-Haul!!! They are always totally dedicated to superior customer service!! Highly recommended to all.MARTY G.
They were helpful and nice...actually had a truck for me instead of sending me to Hamden, thanks Uhaul!!!Jean B.
B & D Motors are wonderful to do business with. They are always totally accommodating and helpful, and obviously care a lot about their customers. I highly recommend them.MARTY G.
Everyone was very pleasant and helpful the gentleman even moved another truck to make it Easy for me to drive out... and Whalen I brought it back they helped me unhook and push it back into its space... ....Just great guys!Shira S.
El cliente no dejó un comentario.John G.
Find out if u have to refill the gas in the truck at short distance.DEBBIE G.
Fix your damn rental app and your customer service department -- they were a nightmare to try to work with to check the truck out and to return, and I got nowhere with them: 1) I tried to process two different credit cards with it, and all i got were error messages; 2) when I tried to get help using the chat option, there was a long wait to answer my first inquiry, and I gave up on waiting for replies to my subsequent inquiries; 3) when I tried to get help from your customer service phone number, the recording said the wait would be approximately 15 minutes, but after holding for more than 1/2 hour, i gave up and pleaded with an employee of the auto shop where I was renting from to help me personally, which he very kindly did. He seemed all too aware of the problems with the app.Timothy W.
The lady was very polite and friendly. She manually helped me check out my u-haul. I love she gave me an extra 40 miles cuz that really helped and they were so sweet when I was late. Everyone there was polite especially during the covid. Thank you so much!Kaitlyn L.
Mobile pick up and drop-off was not a good experience. Took an hour to pick up and dropping off took longer than I would have wanted. Would have preferred to just deal directly with the nice people at B&D Motors.Eric S.
Covid 19 made it too difficult and complicated for a smooth transitionMilton M.
The online experience was problematic. It took over 45 minutes to check in despite me pre-checking in/online checking in three times and confirming over the phone twice. Thank goodness the on-site guys were helpful or it would have been miserable. Shout out to the Margaretville crew!David M.
El cliente no dejó un comentario.Nicole S.
El cliente no dejó un comentario.Charles B.
B & D Motors provide the best U- Haul Service I have ever experienced. The staff go out of their way to serve customer needs. They always make sure the trucks & equipment are in top shape, and ready to go. I use them frequently and recommend their services highly.MARTY G.
El cliente no dejó un comentario.stephen O.
El cliente no dejó un comentario.Thomas D.
Very nice women assisted.JEFFREY G.
El cliente no dejó un comentario.GALEN S.
El cliente no dejó un comentario.Graham E.
Uhal needs to put better tires on those trucks it's not made to go in more remote and rural placesTRISTIN R.
El cliente no dejó un comentario.Claude C.
El cliente no dejó un comentario.Paul W.
Have no cigarette smoking in your trucks ..Brad C.
El cliente no dejó un comentario.Joseph P.
It's always a pleasure to deal with B & D U-Haul/Motors. The staff is great and goes out of their way to accommodate customers. We highly recommend B & D.MARTY G.
El cliente no dejó un comentario.Marek B.
El cliente no dejó un comentario.James B.
Everything ran smoothly!EDMUND L.
B & D Motors is the best U-Haul location & garage around!! The staff is always very helpful and friendly, and work very hard to serve their customers, and make things easy. I highly recommend B & D U-Haul!!Marty G.
The B&D folks are the best. Super friendly, on top of everything, and helpful all the way down the line. Definitely the best Uhaul location I have used.Ethan D.
El cliente no dejó un comentario.peter F.
Nice and helpful people. No wait.Menachem H.
El cliente no dejó un comentario.wayne M.