Neighborhood Rental place was a Auto Mechanic/Hair salon/? Sketchy to say the least. Their computer system was down had to struggle to make my rental go thru.Roy H.
Customer Reviews for B&D Automotive
(U-Haul Neighborhood Dealer)
Birmingham, AL 35208
Services at this Location:
- Mon-Fri: 9 am - 5 pm
- Sat: 9 am - 12 pm
- Sun: Closed
Special Operating Hours
- 12/23/2021 - 12/25/2021: Closed
- 12/31/2021 - 1/1/2022: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The customer care was fine but if the customer return is not logged in properly it creates horrible situations. Unacceptable!WALTER U.
Try getting the equipment from an actual U-Haul store. It was almost impossible to hookup the trailer without being in the middle of the road since it was on a tiny run-down lot and the staff in the salon didn't seem to really understand the process of using the uhaul partner portal.John C.
Customer did not leave a comment.Oluwasoji O.
Resquested UHaul closest to my move location and this wasn't the closest (undesirable location). Employee tried to get me to write a check to his business rather than UHaul. Had to call UHaul to clear this up. Credit card machine was not initially working.Bryan M.
Customer did not leave a comment.Grady H.
Excellent service no recommendations at this time.VIVEN W.
Trailer was ready to go upon arrival, just had to hhok up and go. After hours return policy made it easy to use the trailer for the time needed and return at my convenience. Great service.JAMES D.
We had to wait two hours to get the truckDaniel D.
Customer did not leave a comment.BRETT H.
The staff was very friendly and helpful. They took time to explain everything to us.CYNTHIA B.
Didn't have brake fluid in reservoir and needed to be greased but otherwise the trailer was fine. The main problem I had was I was charged double for being one hour late to drop it off. I shouldn't have got charged for the place being closed when I came by there.josh B.
We had to wait 45 minutes for someone to come and rent the equipment and it took another 30 minutes to finish the paperwork before we actually received the equipmentScott H.
Customer did not leave a comment.PHILLIP W.
Customer did not leave a comment.MARK L.