Customer Reviews for BT Interiors
(U-Haul Neighborhood Dealer)

393 reviews

1 Enterprise Ln   Canton, IL 61520

(309) 647-4370

Office Hours

  • Mon-Fri: 8 am–3:30 pm
  • Sat-Sun: 8 am–12 pm

Services at this Location:

Contact Us

(309) 647-4370

1 Enterprise Ln
Canton, IL 61520

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–3:30 pm
  • Sat-Sun: 8 am–12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The Uhaul was great for us. The truck saved us so much time and it was affordable and very easy to set up and get the truck. I would highly recommend it to anyone moving.

Christopher Lundburg 
Rating:
5.0

Easy and quick pick up.

Joseph Blessman 
Rating:
5.0

Customer did not leave a comment.

Louis Hecox 
Rating:
5.0

Customer did not leave a comment.

david ayers 
Rating:
5.0

Would highly recommend this location for uhaul needs! Rented this online, on a holiday with less than 24hrs notice and everything was ready to go at 8am. Very nice gentleman, would use this location for any future uhaul needs

Paul Hadsall 
Rating:
5.0

Customer did not leave a comment.

Nick Smith 
Rating:
5.0

Not one thing that Canton Illinois location is awesome the courteous, nice helpful and take time with the customer

LINDA WEBB 
Rating:
5.0

Customer did not leave a comment.

Keely Coulter 
Rating:
5.0

The cab interior was filthy with cracker crumbs all over, which did NOT bother me, but I did NOT clean them up, and I am NOT paying a cleaning fee. The BT Interiors agent was outstanding to work with. 5 Gold stars for sure. The appliance dolly was a huge help with my freezer...thank YOU for that.

Christopher Tackman 
Rating:
5.0

Customer did not leave a comment.

Jeremy Buaghman 
Rating:
5.0

Quick and easy check out. Friendly staff.

Matthew Bradley 
Rating:
5.0

Customer did not leave a comment.

Debra pearson 
Rating:
5.0

Customer did not leave a comment.

Tammy Heap 
Rating:
4.0

Customer did not leave a comment.

Fredrick Lux 
Rating:
3.0

Customer did not leave a comment.

JEFFREY WHEELER 
Rating:
3.0

Customer did not leave a comment.

Mark Nevius 
Rating:
5.0

Customer did not leave a comment.

rod hatcher 
Rating:
5.0

Customer did not leave a comment.

chad shaw 
Rating:
3.0

None

Billy Breese 
Rating:
5.0

Customer did not leave a comment.

Aaron Miller 
Rating:
4.0

Was easy to get in and out to drop the trailer off. There was no staff on site that we saw, but it was later on a Saturday afternoon that we dropped off.

Danielle Beeman 
Rating:
5.0

Customer did not leave a comment.

Melody McMillan 
Rating:
3.0

Customer did not leave a comment.

Laci Flynn 
Rating:
5.0

Customer did not leave a comment.

Derice Busby 
Rating:
5.0

Customer did not leave a comment.

Alexis Patrick 
Rating:
5.0

There was a service light on the truck. But he warned me about it and said nothing to worry about. And he was right. Everything was perfect.

Nora Shoemake 
Rating:
3.0

Customer did not leave a comment.

Ashley Bohacheff 
Rating:
4.0

Customer did not leave a comment.

John Borchardt 
Rating:
5.0

Customer did not leave a comment.

JOHN MILLER 
Rating:
5.0

Customer did not leave a comment.

john miller 
Rating:
5.0

Very nice people working here. Super helpful and welcoming. Very professional and clean.

BAILY CLASSEN 
Rating:
3.0

Unsure if this is due to drop off location or another site, but brought back truck at half a tank of gas as how it was picked up, was charged $56 anyway for fuel. A 200 mile one way rental now cost me almost $500. Will not be using UHaul for any future services, and not recommending Uhaul to family and friends.

Harry Douglas 
Rating:
3.0

Customer did not leave a comment.

Christopher Snowden 
Rating:
5.0

100% perfect in acquisition and return. Thank You to the business for outstanding service.

Ron Yocum 
Rating:
5.0

This is the best U-Haul place I’ve ever rented from very courteous not want to just take your money and push you out the door. The man by the name of Byram is the most courteous person I’ve ever Seen. His son helped us unload today and park the trailer and he’s just as nice as his dad. I’m a contractor I use the trailers a lot and I plan on staying with U-Haul and Canton for his long as I can do contracting work we always use the 8 x 10 trailers or whatever they have for enclosed trailers. Thank you very much highly appreciated!

LINDA WEBB 
Rating:
5.0

The ramp that a lives from under the truck kept getting caught because the floor if the truck was bent downward (coming apart) and catching on the ramp. We caught our hand it more than once. I'm sure the man renting us the truck was not aware of this. He is a nice man and would have not sent us with a truck like this.

Peggy Lisenbee 
Rating:
5.0

Customer did not leave a comment.

Wesley Evans 
Rating:
5.0

Nothing. It was easy and professional.

Robert Jemente-Wilkins 
Rating:
5.0

Customer did not leave a comment.

bill whiteman 
Rating:
5.0

Customer did not leave a comment.

Troy Caldwell 
Rating:
3.0

Customer did not leave a comment.

William Moring 
Rating:
5.0

Great customer service very patient fast in and out Hook up done on a timely basis very much appreciate it thank you

LINDA WEBB 
Rating:
3.0

Customer did not leave a comment.

Joshua Huggins 
Rating:
5.0

Customer did not leave a comment.

Corey Brinson 
Rating:
5.0

Customer did not leave a comment.

Michelle Olson 
Rating:
5.0

Awesome service , very nice people to deal with. Defiantly recommend Mr Tndal for all uhaul needs !

GARY GOODWIN 
Rating:
5.0

Tops

Gregory Ogle 
Rating:
5.0

Customer did not leave a comment.

Matthew Bradley 
Rating:
5.0

Customer did not leave a comment.

Pat Reynolds-Giles 
Rating:
5.0

Customer did not leave a comment.

Louis Hecox 
Rating:
5.0

Nothing

MATTHEW BURCH 
Rating:
2.0

This place is convenient if you need local pickup location. The 20' truck I was provided was old and not capable of pulling the trailer with my vehicle on it up small hills let alone normal size hills. Trip took 5 hours longer than expected, motor struggled and ground loudly to change gears and cost me a small fortune in gas. I made this same move in reverse direction 3 years ago and was quite pleased with equipment performance. This trip, not pleased at all.

Linda Morones 
Rating:
5.0

Customer did not leave a comment.

don spring 
Rating:
3.0

Uhaul website is tough to navigate and very cumbersome.

Tim Eaker 
Rating:
5.0

I call the help desk when dropping off because it would not pick it up I set on phone for hour and noone ever answer then it said we could get call back so I did that about hour later they called back it came saying we were 1st in line then hung up on us. Never heard back.

EDWIN HEAP 
Rating:
4.0

This location was 50 miles away from where I needed to use the truck. There were 6 of the same type of vehicle just across the street and I wasn't allowed to rent them.

PHILIP GRAUEL 
Rating:
2.0

Customer did not leave a comment.

CRAIG ETCHESON 
Rating:
3.0

Customer did not leave a comment.

elizabeth huggins 
Rating:
5.0

Customer did not leave a comment.

Francisco Maez 
Rating:
5.0

The guy at BT was outstanding no improvements needed

WILLIAM STRETZ 
Rating:
5.0

Customer did not leave a comment.

Burton Randall Marsh 
Rating:
5.0

Customer did not leave a comment.

DONALD SCHRODT 
Rating:
4.0

Customer did not leave a comment.

don spring 
Rating:
5.0

Part of the floor in the truck was damaged every time you stepped on it or rolled the dolly over it the panel would drop down plus the previous renters left garbage in the truck

Tim Davison 
Rating:
5.0

Customer did not leave a comment.

NATHANIEL FONES 
Rating:
3.0

Customer did not leave a comment.

Craig Colling 
Rating:
4.0

Customer did not leave a comment.

Toby Holda 
Rating:
5.0

Very friendly and accommodating

Dalys Menk 
Rating:
5.0

Customer did not leave a comment.

John Fidler 
Rating:
5.0

Customer did not leave a comment.

Jeff Utsinger 
Rating:
4.0

I couldnt check the van back in bc rhe website was not working. I better not be charged any “convenience fee” or I’ll be calling to complain.

Ryder Cordes 
Rating:
5.0

Customer did not leave a comment.

Shawn Snook 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Utsinger 
Rating:
5.0

Great guy help me check in very helpful.

Tammy Heap 
Rating:
3.0

The trailer had a leak in a roof patch...no damage to my stuff, but it did get wet.

Eric Kom 
Rating:
5.0

Father and son team were great people

byron tindall 
Rating:
5.0

Great experience. Byron was extremely helpful. Will definitely use this facility again should the need arise.

Ralph Grimm 
Rating:
5.0

Great guys. Very helpful. A father and son team that makes sure you are safe

Byron tindall 
Rating:
5.0

Customer did not leave a comment.

KEITH FOULK 
Rating:
5.0

Customer did not leave a comment.

Samantha Hale 
Rating:
4.0

Customer did not leave a comment.

Robyne Shirley 
Rating:
5.0

Excellence service! Thanks!

Thomas Gardner 
Rating:
5.0

Byron was so helpful and his truck was in great condition. Very easy transaction. We will use him again!

mary puhala 
Rating:
5.0

Bryon was friendly, and very though on everything with the rental. I recommend him and his place of business to everyone. 5 stars.

Mark Link 
Rating:
5.0

Customer did not leave a comment.

David Cotton 
Rating:
5.0

Customer did not leave a comment.

Terrie Davison 
Rating:
5.0

Good service good truck thank you

Sri Levin 
Rating:
5.0

everything was as fine

robert jennings 
Rating:
5.0

Customer did not leave a comment.

Neil Lewis 
Rating:
5.0

Customer did not leave a comment.

Matthew Nostrand 
Rating:
5.0

Father son team were great guys!

byron tindall 
Rating:
5.0

No problems, trailer was ready when I showed up. Excellent and friendly service.

Bryce Hoover 
Rating:
5.0

Customer did not leave a comment.

Quinn Moore 
Rating:
5.0

Customer did not leave a comment.

John Fidler 
Rating:
5.0

We had to have your road assistance come late at night and replace the battery. So maybe more equipment checks like that... but it was fixed and we had great service from you and the repair company..

Tom Berry 
Rating:
1.0

Was told I could pick up a car Dolly in Carthage go all the way there wasn't there then had to turn around and drive 120 miles to another location Said they was going to give me a gift certificate for $50 the rental for free got neither one

Clarence Martin 
Rating:
5.0

Everything went as planned no problems

robert jennings 
Rating:
4.0

Customer did not leave a comment.

Lisa Schoonover 
Rating:
5.0

Customer did not leave a comment.

Robert Harmon 
Rating:
5.0

U-Haul company should make more clear to the customer that when they make a reservation they may have to travel to pick it cup. We thought we would be able to pick up truck in Manito and found out by accident that we may have to drive to Canton on the morning of reservation to pick not up. This would take us 45-50 min one way. We decided to change reservation to pick up early when was more convenient for us to travel so far to pick up truck.

Merlyn Sondag 
No reviews have been submitted for this location.

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