Customer Reviews for B&B Automotive Of McRae LLC
(U-Haul Neighborhood Dealer)

131 reviews

150 E Oak St   Mc Rae, GA 31055

(912) 568-7783

Office Hours

  • Mon-Thur: 8 am–6 pm
  • Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(912) 568-7783

150 E Oak St
Mc Rae, GA 31055

Services at this Location:

Office Hours

  • Mon-Thur: 8 am–6 pm
  • Fri: 8 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

This location was great!! The central reservation system messed up my reservation and this location went above and beyond to get the correct dept on the phone and the issues resolved. Very courteous people! Big lot to get trucks towing in and out.

Sherri McFadden 
Rating:
5.0

Refunds for unused millage would be great!

Tara Pound 
Rating:
5.0

Customer did not leave a comment.

brad puckett 
Rating:
5.0

Customer did not leave a comment.

Sidney Speiden 
Rating:
5.0

Customer did not leave a comment.

Randolph Gass 
Rating:
5.0

Customer did not leave a comment.

Randy Gass 
Rating:
5.0

Will use again

Michael Dwozan 
Rating:
5.0

The young man at drop off location was a nice gentleman took care of my needs with drop had no problems

Shonda Hood 
Rating:
5.0

Customer did not leave a comment.

JUAN POLLO 
Rating:
4.0

Customer did not leave a comment.

Wanda Johnson 
Rating:
5.0

Vehicle was clean and in good running condition

Noel Merritt 
Rating:
5.0

Customer did not leave a comment.

Courtney Seidner 
Rating:
4.0

Location was convenient and customer service was good

Lena Brown 
Rating:
4.0

Customer did not leave a comment.

Muriel Royal 
Rating:
5.0

Customer did not leave a comment.

DARRELL JOHNSON 
Rating:
5.0

They are so helpful and friendly. Great folks

DONNIE WOOTEN 
Rating:
5.0

Great people and always friendly. So helpful and met all our needs!! Pros all the way!!

Rhonda Sellers 
Rating:
5.0

Customer did not leave a comment.

Donald Moring 
Rating:
4.0

Customer did not leave a comment.

SHAMEAKA WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

Staci Windham 
Rating:
5.0

Customer did not leave a comment.

Edwin Cartagena 
Rating:
5.0

Customer did not leave a comment.

john howell 
Rating:
5.0

Customer did not leave a comment.

Mattie Clemmons 
Rating:
5.0

Nothing. It was great.

Rhonda Dorris 
Rating:
5.0

Nice work guys you did good

Edward Dennis 
Rating:
5.0

The young man at B&B unhooked the trailer after helping me guide it in to the parking spot. No problems what so ever. M.A. Walker

mike walker 
Rating:
5.0

Vehicle was not cranked to read fuel gauge . They charged $35 for fuel . We stayed on the phone while truck was cranked. Fuel gage read correctly then which they agreed. Just waiting on my 35$ credit back to my credit card. They had an excellent attitude about the situation.

HARRY HOLLAND 
Rating:
3.0

I dropped off on a Sunday; it was closed, but the lot was clean and I found the drop box for the keys easily

Keith Wetherhold 
Rating:
5.0

Great friendly service. Would highly recommend McRae ga location for rental.

Martin Hicks 
Rating:
5.0

The representative was very nice and professional. They really know how to treat customers.

MARVIN HOWARD 
Rating:
5.0

Customer did not leave a comment.

Sean Davoudi 
Rating:
5.0

Customer did not leave a comment.

Bernie Horne 
Rating:
5.0

Always great working with the guys at B&B on my rentals!

ELYSSE WHITE 
Rating:
5.0

Customer did not leave a comment.

Elysse White 
Rating:
5.0

Customer did not leave a comment.

Brandon Brown 
Rating:
5.0

Better vehicle maintenance. Truck was a very rough ride

Corey Smith 
Rating:
5.0

They didn’t really help just told you to park the trailer and didn’t tell you what to do next honestly

Ashley Patterson 
Rating:
5.0

The young man we dealt with in McRae was great. Good job!

Cynthia Troy 
Rating:
3.0

Understaffed. Need more workers.

John Evans 
Rating:
5.0

The guys at B & B Automotive were great. They went above and beyond expectations. I would certainly recommend this location for U-Haul truck rental.

LINDA STROM 
Rating:
4.0

Customer did not leave a comment.

RUPESH PANCHAL 
Rating:
4.0

Agent very helpful. Truck’s interior looked new it was so clean.

MARY DENNIS 
Rating:
5.0

Customer did not leave a comment.

ROBERT JACOBS 
Rating:
5.0

Customer did not leave a comment.

Shane Graham 
Rating:
5.0

Offer a Senior Discount

RICHARD MALLORY 
Rating:
5.0

The pick up location was great.But the overall experience was horrible.

LAVONDA WATERS 
Rating:
5.0

Customer did not leave a comment.

gladys gurr 
Rating:
5.0

Very nice.

JIM ROBERSON 
Rating:
5.0

I had barely even arrived to return my equipment and one of the gentlemen that work there was already in the process of checking me in and closing out my rental contract. That was fast service.

James Cannon 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY MORRISON 
Rating:
5.0

Customer did not leave a comment.

CHARLIE BROWN 
Rating:
4.0

Customer did not leave a comment.

Ronald Skinner 
Rating:
5.0

Customer did not leave a comment.

Brian Lutz 
Rating:
5.0

Customer did not leave a comment.

Joseph Register 
Rating:
5.0

B&B Automotive was extremely professional and polite. Extremely knowledgeable and helpful. I will use this service again and will recommend them to anyone who is interested in the best customer service experience!

Jody Scott 
Rating:
5.0

Customer did not leave a comment.

Jamie Bramer 
Rating:
3.0

delivered the trailer on Sunday when no one was there. It was due back on Monday.

WILLIAM COLBER 
Rating:
5.0

Customer did not leave a comment.

JOHN CONAWAY 
Rating:
5.0

This location has great employees. Kevin Brown, co-owner, was very helpful with the paperwork and explaining how to use the equipment. Best service you will find anywhere!

Bob Wood 
Rating:
5.0

Customer did not leave a comment.

Jennifer Dulin 
Rating:
5.0

B&B Automotive in McRae Ga does an awesome job with Uhaul rentals. Our church and the needy of our community has benefited with Food distribution using uhaul trucks. To God Be The Glory!

Noel Merritt 
Rating:
5.0

Close the pawn shop Lyons GA shop all together It cost me 5 hours !!! I am still amazed Uhaul is in business I even called the uhaul customer service but never could get anyone to answer So I went 1 hour round trip out of my way Then another 30 minutes-45 minutes waiting on the pawnshop Wow 😳 B&k was the only professional player in the whole day!

Henry Bowles 
Rating:
5.0

Customer did not leave a comment.

Leondress Faison 
Rating:
5.0

Clean the windshield inside and out please. Had a smokers film on it. Other than that my experience was good.

Darrell Johnson 
Rating:
5.0

Professional service

Noel Merritt 
Rating:
5.0

Customer did not leave a comment.

SHANE RECKE 
Rating:
5.0

Customer did not leave a comment.

Noel Merritt 
Rating:
3.0

Customer did not leave a comment.

Paul Brown 
Rating:
5.0

Great folks .. Friendly and courteous..!

Ashlee Holland 
Rating:
5.0

I used the equipment for less than 2hrs but was charged for a full day. So if there is a way to rent by the hour for a prorated amount verses for a whole day would be great.

Tonya Allen 
Rating:
5.0

Excellent service

Kevin Brown 
Rating:
5.0

Customer did not leave a comment.

Gwenevere Hentz 
Rating:
3.0

Nothing

Tashika Mckinnon 
Rating:
5.0

Customer did not leave a comment.

Dennis Logue 
Rating:
5.0

Because of the Virus I had to cancel and reschedule my move. Some how U-Haul moved my pick up location to 25 miles away, but the man from my area fixed it and we were on our way on time. I was a pleasure doing business with you.

Eileen Clyne 
Rating:
5.0

Customer did not leave a comment.

Gary Brown 
Rating:
5.0

Customer did not leave a comment.

Michelle Purvis 
Rating:
5.0

Customer did not leave a comment.

Edwin Allen 
Rating:
5.0

Customer did not leave a comment.

Justin Sage 
Rating:
5.0

Doesn't need any improvement Salesman was very courteous and made the experience more likely for me to go there again without hesitation.

Bobbie Leggett 
Rating:
5.0

Customer did not leave a comment.

Christine Woodall 
Rating:
5.0

Customer did not leave a comment.

Deborah Vaughn 
Rating:
1.0

Awful

Kareem Wooten 
Rating:
4.0

Requested a utility dolly, but one was not available at this location. Our invoice shows we paid for it, so when we returned truck at another location they would not believe that we did not receive one. We had to call the location we rented from and get them to explain.

Kristi Weeks 
Rating:
5.0

Customer did not leave a comment.

Glen hancock 
Rating:
5.0

Customer did not leave a comment.

Ginger Fowler 
Rating:
5.0

Customer did not leave a comment.

Latoya Wooten 
Rating:
5.0

Always Good Service!!

Bathea Charles 
Rating:
5.0

They did excellent

michael meeks 
Rating:
5.0

Customer did not leave a comment.

Thelma Wilkes 
Rating:
5.0

Nothing to improve. B$B is always a great place to do business. I have rented three trucks there and the experiences have all been steller.

Kathryn Browning 
Rating:
5.0

Customer did not leave a comment.

Haylee Garr 
Rating:
5.0

The place I picked up from was very nice and the guy there was very helpful. The drop-off location was convenient, and the fellow there was a real pleasure to deal with. The truck was like new and in excellent condition. It was actually a pleasure to drive.

Stuart Mostinsky 
Rating:
5.0

Customer did not leave a comment.

Concetta Moore 
Rating:
5.0

Great customer service

Kathryn Browning 
Rating:
5.0

Customer did not leave a comment.

Maurice Zanders 
Rating:
1.0

Customer did not leave a comment.

Sally Freeman 
Rating:
5.0

Customer did not leave a comment.

Arthur Foster 
Rating:
5.0

Customer did not leave a comment.

Aurora Dobson 
Rating:
5.0

my experience was great. the guy helped assist my grandfather with attaching the dolly to his truck.

Gladaya Hamilton 
No reviews have been submitted for this location.

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