Customer Reviews for Banas Building Center
(U-Haul Neighborhood Dealer)

30 reviews

8771 Ida Maybee Rd   Monroe, MI 48162

(734) 265-1527

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(734) 265-1527

8771 Ida Maybee Rd
Monroe, MI 48162

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

BRIAN BUSH 
Rating:
4.0

Customer did not leave a comment.

Morgan DeVee 
Rating:
3.0

Have staff fully trained in how to use the U-Haul system. The gentleman who was originally helping me was having difficulty using technology to complete the transaction. A second, and then third, person had to come help him finish the process.

Nicholas Russell 
Rating:
5.0

Expand hours of operation .

TERRY BRADEN 
Rating:
1.0

l dealer.

HENRY BANAS 
Rating:
1.0

Drop off site was not a great experience. They had political flags hanging from their ceilings and were very rude. They did a walk around and then told me I was over on mileage. I explained that my original drop off spot was Adrian & then was bumped to Dundee and then to Maybee in Monroe county, this being the reason for overage. I was then told I would not have to pay for it but I was lied to and it was not taken off the bill until I called the regional representative of pick up point and they resolved my issue. The Ida - Maybee drop off point is not a asset to your company

terry potts 
Rating:
5.0

Customer did not leave a comment.

Paul Sawyer 
Rating:
5.0

Customer did not leave a comment.

KRIS Neuvirth 
Rating:
5.0

Customer did not leave a comment.

JEAN Gillenkirk 
Rating:
3.0

BAD BUSINESS!!!!!!!!!!

Timothy Gillies 
Rating:
5.0

Might want to consider a portable step stool as it was difficult for me to get up into the cargo van. I did it - but when I used a step stool from home it was much easier & then I just pulled it up to take with me. Getting down & out was no problem.

EMILY FRANK 
Rating:
5.0

They worked had to get truck I wanted.

KRIS Neuvirth 
Rating:
4.0

Make sure to have the equipment needed at a customer's preferred location

jannuary payne 
Rating:
5.0

This place is very professional and courteous. I think you could offer discounts for returning customers.

Daniel Reddick 
Rating:
5.0

Offer discounts for returning customers. I rented 2 trailers this week and would be nice to get a discount

Daniel Reddick 
Rating:
5.0

Customer did not leave a comment.

DAVE FUNCHION 
Rating:
5.0

Customer did not leave a comment.

Neill Corse-Scott 
Rating:
5.0

Everything was great!

Randi shankleton 
Rating:
5.0

Customer did not leave a comment.

JOHN KOSMAN 
Rating:
5.0

Customer did not leave a comment.

james salomonson 
Rating:
4.0

Customer did not leave a comment.

Alan Elmes 
Rating:
2.0

Customer did not leave a comment.

daniel beardsley 
Rating:
5.0

You need to improve the software program to make it easy to use. It took so long to get the information put into the computer. Computer lag was awful. Program needs to be easy to operate and not confusing.

HAROLD HOLTON 
Rating:
5.0

Customer did not leave a comment.

Glen Sype 
Rating:
5.0

easiest and quickest uhaul experience ever

DEAN ERIC 
Rating:
3.0

The inside of the truck was pretty dirty. Mud on the inside of the truck. Couldn’t complain due to the fact I did the self checkout and that was a pain. But, simple once I was able to figure that out.

Nathaniel Hayden 
Rating:
1.0

I was overcharged and I have said so to you guys repeatedly. No one has done anything about it.

TIMOTHY JON FISH 
Rating:
5.0

Customer did not leave a comment.

JOHN LLOYD HARGROVE 
Rating:
5.0

There's not a spot on here but I had a flat tire on my trip it it took 4 hours to get your team out to change it! I sat on the side of the highway with my son for 4 hours waiting on the tow company to come out. When they finally arrived they said sorry UHAUL just told us about you waiting so long. Very bad experience. Honestly it makes me never want to rent from UHAUL again because of it. I understand stuff happens and never expect them to be there in ten minutes but 4 hours is pretty ridiculous.

ROBERT STEVEN CONCHOLA 
Rating:
5.0

The people at Banas are great!

MORGAN MARIE DELUCA-MYERS 
No reviews have been submitted for this location.

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