Comentarios del cliente para Ballas & Clayton Shell

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Ballas & Clayton Shell

Grado total:

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Heather S. en

Grado:

There was a great deal about this experience that was upsetting - the staff could not find the key to the truck and kept me waiting for fifteen minutes. The staff (owner) was loud and rude and unhelpful. He was upset that the truck was dispatched to his location because the city does not want him to do rentals. As I was leaving he yelled at me, "Don't bring it back here." Completely unprofessional and very unfriendly. Additionally, the dolly and furniture pads I had rented were missing from the truck.

Robert L. en

Grado:

I rented last 6x12 at the Huntsville location. Needs more inventory.

David F. en

Grado:

El cliente no dejó un comentario.

Megan W. en

Grado:

It’s not a full service uhaul so I can’t really say much. The mobile return was down too, so that wasn’t great.

Christine D. en

Grado:

El cliente no dejó un comentario.

JOHN W. en

Grado:

El cliente no dejó un comentario.

Steve D. en

Grado:

El cliente no dejó un comentario.

Denise W. en

Grado:

El cliente no dejó un comentario.

Margaret P. en

Grado:

El cliente no dejó un comentario.

steve r. en

Grado:

El cliente no dejó un comentario.

sharon b. en

Grado:

El cliente no dejó un comentario.

Lynn D. en

Grado:

Very helpful!!

Ayeasha U. en

Grado:

El cliente no dejó un comentario.

Timothy K. en

Grado:

El cliente no dejó un comentario.

Rosanne L. en

Grado:

El cliente no dejó un comentario.

Anthony H. en

Grado:

El cliente no dejó un comentario.

Tami R. en

Grado:

The manager was super friendly & kind!!

Baumstark H. en

Grado:

I was told when I rented the Uhaul from this location that I would be reimbursed $1.09 per mile under the estimated amount that was automatically calculated by the computer system. I was also told that if I only used the truck for 3 days, I would receive a credit of $149.00. When I dropped off the truck, they informed me that this was not true and that the calculations that Uhaul automatically comes up with are the exact costs. I drove almost 100 miles less and 1 day less than I had paid for by Uhauls calculations. If I would have been told this from the beginning and not the exact opposite, I would not be upset. I would like to be credited the amounts that I was told I would be.

PETER H. en

Grado:

El cliente no dejó un comentario.

Pedro G. en

Grado:

Excellent costumesr service. Great location.

John G. en

Grado:

it was very difficult to get in touch with someone at the location to make a change to my reservation. According to the gas station attendants who answer the phone for this location the UHaul employees are not very consistent in their hours of operation.

JENNIFER V. en

Grado:

Very easy process, thank you!

Carma H. en

Grado:

Would definitely rent from this location again!

Gerald M. en

Grado:

El cliente no dejó un comentario.

Michael M. en

Grado:

The trailer had a 2" gap in the weather stripping that allows a huge amount of water to enter during travel. It resembled a rolling washing machine and ruined every box we had inside.

mary b. en

Grado:

El cliente no dejó un comentario.

rich h. en

Grado:

El cliente no dejó un comentario.

Matthew O. en

Grado:

El cliente no dejó un comentario.

Henry B. en

Grado:

El cliente no dejó un comentario.

Richard J. en

Grado:

very nice people at this location …

matthew h. en

Grado:

El cliente no dejó un comentario.

Terry H. en

Grado:

The U Haul store told me that I needed to drive to a main store to pickup the trailer, a 20 minute drive. I did the drive and when I arrived to get the trailer the store said we don't have it we dropped it off at your store, Ballas & Clayton Shell. No body from the Ballas store called to let me know that. Bad communications within U Haul.

NIKODEM H. en

Grado:

I am very impressed how easy it was to rent a truck.

Matt B. en

Grado:

People at the pickup location were friendly and I have no issues with them. My issue is the fact that I ordered the trailer online to pick up at a certain location close to home, and everything went through online fine. Then I got a confirmation after the fact informing me that the location I had agreed on and paid for was not an option, and I had to drive 30 minutes to get the trailer instead of less than 10 minutes from my house which is the only reason why I went with uhaul. After the rental I had to drive another 30 minutes away to return the trailer across town. I am in the process of moving and today I needed the trailer to move items from my house to a storage facility for a showing. When I go to move in 2 months I will need a box truck. I will be sure to not use a uhaul truck, because you have proved that you can’t keep your word of where I can get my rental and I will not go through this headache again. If you have any of your competitors that you could recommend that will keep their word I would like the referral. Thanks.

Yuf Z. en

Grado:

The truck is too old.

MATTHEW P. en

Grado:

El cliente no dejó un comentario.

michael b. en

Grado:

Nothing. First class service all tbe way around. Thank you!

Andrew P. en

Grado:

Convenient

James H. en

Grado:

El cliente no dejó un comentario.

Harini V. en

Grado:

El cliente no dejó un comentario.

Pemberton J. en

Grado:

El cliente no dejó un comentario.

Stacie L. en

Grado:

El cliente no dejó un comentario.

Sandra D. en

Grado:

El cliente no dejó un comentario.

Javier I. en

Grado:

El cliente no dejó un comentario.

Keri L. en

Grado:

Conveniently located, fast and friendly staff. Well done.

Megan F. en

Grado:

I appreciate the quick check in time . Next time I would appreciate someone telling me about the parking break and that the dolly /furniture pads were locked up . I would use this place again though

Hannah E. en

Grado:

El cliente no dejó un comentario.

Nicole H. en

Grado:

The attendant that assisted me with the reservation and pick up was courteous, friendly and knowledgeable. He has excellent customer service skills and should be commended for his work. I regret that I can’t recall his name!

Mark S. en

Grado:

Dropoff was quick and easy. Great location for this area.

Harlan S. en

Grado:

El cliente no dejó un comentario.

Samantha P. en

Grado:

El cliente no dejó un comentario.

Kenneth S. en

Grado:

El cliente no dejó un comentario.

kevin m. en

Grado:

El cliente no dejó un comentario.

Henry B. en

Grado:

mr. mcnamara added the insurance that i did not request. costing me an extra 40.00

Matthew M. en

Grado:

El cliente no dejó un comentario.