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Bill S.
Customer Reviews for Bales Online Auctions
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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I dropped the trailer off on Sunday when the store was closed, so I did not interact with any personnel. The 6x12 trailer was quite heavy and there was nothing to rest the trailer on, and I was afraid I would drop it. I took a Halloween decorative box and used that to rest the trailer tongue on. It would be helpful in the future to give instructions as to how a heavy trailer should be left after hours. The building and site looked to be in disrepair from the outside. Given these, I would not recommend this particular U-Haul.
JENNIFER H.Nothing everything went very well! Gary
JANET H.This was a drop off location. It was to close at 5 according to web information and what was posted on the door. I called about 4:45 to say I was about 4 mi s away and unloading and would be done to drop off about 5:05 if they could wait on me but no answer. Called again at 5:53 when I was on the way.
KIMBERLY C.Location was closed when posted time said they should be open
Michael H.Equipment was not cleaned before I picked the truck. But the truck drove great. I assume maintenance has been kept regularly.
William K.I am due a refund of $10.00 for Furniture Pads (12) which I did not request nor receive which can be verified by Gianni Gibbs, General Manager, at the 101 63rd St Office where I had to pick up dollies from after picking up truck, which was dirty as I could barely see out the windows, at 6901 Center St, Bales Online Auctions, where I dropped truck off and dollies (2) on back of truck as there was no one at this location at 1:45 pm today.
Mary M.Very easy to work with. I like the online services
larry F.Was a joke! Gave me the keys, said he would email the contract and that was it!
Michael K.Truck with backup camera was very helpful
Andrew J.Online check-in procedure and return procedure seemed overly complex and took too long.
Kyle B.Everything was easy and smooth process..I've always had good experience with Uhaul..??
JANA N.