Customer Reviews for Balducci Co
(U-Haul Neighborhood Dealer)

61 reviews

3831 Hwy 61 N   Cleveland, MS 38732

(662) 579-3389

Office Hours

  • Mon-Fri: 7:30 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(662) 579-3389

3831 Hwy 61 N
Cleveland, MS 38732

Services at this Location:

Office Hours

  • Mon-Fri: 7:30 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Rodney Stillman 
Rating:
3.0

Company didn't even ask for id...just gave me the keys. Two appliance dolls and a furniture dolly in back when I got to my apartment. I didn't ask for them...nor paid for them

Adrienne Beckstein 
Rating:
5.0

Customer did not leave a comment.

Jeffery Jones 
Rating:
5.0

Customer did not leave a comment.

Kenny Dotstry 
Rating:
2.0

This location did not answer the phone. I had to call someone higher up to get assistance, because there were 2 tow dollies and I didn't know which one I should get.

Darfanda Scott 
Rating:
4.0

Customer did not leave a comment.

Shequita Dotstry 
Rating:
5.0

Customer did not leave a comment.

Phil Barnett 
Rating:
5.0

Make sure the dollies and other add ons are on the truck.

Lucretcha Minton 
Rating:
3.0

Customer did not leave a comment.

Jamie Swanzy 
Rating:
5.0

Yes the people will very nice and very helpful. Definitely will be running again from them

ALLISA WHITE 
Rating:
3.0

In my opinion-- Asking for Additional Names and Phone Numbers to contact isn't professional. My profile information and billing information on the Uhaul app should be sufficient.

WILLIAM HOLLAND 
Rating:
5.0

Customer did not leave a comment.

RHONDA LOPER 
Rating:
4.0

Great customer service and very helpful.

Reggie Small 
Rating:
5.0

Mr Balducci & his sons, Charles Austin & John Michael run a top notch business. The 2 young men are products of generations of strong business leaders & could be groomed to go as high in the U-Haul company as time allows, that is if U-Haul is fortunate enough to retain both of their employment. I tell everybody I talk to go there for your moving needs, these guys really go the extra mile to serve you!

Lyle Skelton 
Rating:
5.0

Customer did not leave a comment.

Sam Storey 
Rating:
5.0

Customer did not leave a comment.

Teresea Hooker 
Rating:
2.0

Customer did not leave a comment.

Veronica Lee 
Rating:
3.0

Right phone number need to be added on web site.

Aretha Williams 
Rating:
5.0

Nothing, Aliesha out of the Jackson MS office was great.

eddie sanders 
Rating:
1.0

I called and had someone to go by prior to bringing the trailer and the PLACE WAS CLOSED!! Yet they charged my card an additional $20 saying additional day!! I could have left it at my house.. They were not there until 6:00pm. I am very unhappy with the service of the Cleveland store as well as their false advertising…. I am very displeased with the service rendered in Cleveland and want my money returned to my card ($20!). Tim Morris

TIMOTHY MORRIS 
Rating:
1.0

Customer did not leave a comment.

Eloise Green 
Rating:
4.0

Customer did not leave a comment.

BRIDGETTE FLAGG 
Rating:
5.0

Customer did not leave a comment.

David Trice 
Rating:
5.0

Customer did not leave a comment.

James Kimber 
Rating:
5.0

No Improvement need the people's that helped me were very very nice. Thank you

Emma Williams 
Rating:
5.0

Customer did not leave a comment.

KURK CARTWRIGHT 
Rating:
4.0

I have no complaints.

Samantha Scott 
Rating:
5.0

Customer did not leave a comment.

VINCE WISE 
Rating:
5.0

Customer did not leave a comment.

Zarrius Harrington 
Rating:
1.0

Give the customer more info on the process of returning the uhaul. Another thing o don’t understand is why I have two chargers on my account one for $100 and one for $28 ?

Shakur Triplett 
Rating:
3.0

Better signage is very much needed .

James McNally 
Rating:
5.0

Customer did not leave a comment.

BRYAN JAMES TEFF 
Rating:
5.0

Customer did not leave a comment.

Scarlett Armstrong 
Rating:
5.0

Customer did not leave a comment.

Lekendrick Smith 
Rating:
5.0

Just continue to be the person that you are very professional well organized and very very helpful I’m going to recommend my family friends and anybody else that needs a UHaul to come see y’all.Thanks you so much

brenda ford 
Rating:
5.0

Customer did not leave a comment.

Janice Mayberry 
Rating:
3.0

I would like to see more parking space for the customers .

Kim Johnson 
Rating:
3.0

Customer did not leave a comment.

steven mitchell 
Rating:
5.0

Customer did not leave a comment.

Lashondria Roach 
Rating:
3.0

Customer did not leave a comment.

Shirley Ogada 
Rating:
5.0

GREAT CUSTOMER SERVICE!

Lamarr gardwer 
Rating:
3.0

I was able to complete the after hours return with my phone fairly easily. This location had limited parking available and no drop off location for a key. I had to go out of my way to give the key to my daughter to return the next day. The dealer at this location called the next morning for the key. He said the key should have been left in the unlocked truck. I told him Uhaul (Leslie) told me not to leave the key in the truck.

jeanine tippins 
Rating:
5.0

Customer did not leave a comment.

Lekendrick Smith 
Rating:
5.0

Customer did not leave a comment.

Cameron Howard 
Rating:
5.0

Customer did not leave a comment.

Jack Moser 
Rating:
5.0

Customer did not leave a comment.

Lekendrick Smith 
Rating:
5.0

Customer did not leave a comment.

Melba Brown 
Rating:
1.0

There was no after hours drop box at this location.

Michael Cudd 
Rating:
4.0

we had a uhaul scheduled also, but would have had to drive 45 minutes in the opposite direction just to pick up. When I talked the the lady at uhaul about it she and her attitude didn't seem to care. That is unheard of. I went with Penske. They brought the truck I needed to the pick up location I wanted.

Merrell Dickerson 
Rating:
5.0

Customer did not leave a comment.

Jai Hill 
Rating:
2.0

Customer did not leave a comment.

Ruth Howard 
Rating:
5.0

The customer service was remarkable. He just definitely be the cover for Uhaul! There was a misunderstanding and no one contacted me that my reservation was delayed due to no truck being there. This gentleman was extra kind (even when customer service on the phone was rude) and made it his business to get me a uhaul by the end of the day! I definitely give him 10stars!!!

Jamelmenique Davis 
Rating:
5.0

The salesman was a great guy, very helpful. Kudos!

Shawn Moore 
Rating:
5.0

This was the best

shumbie harvey 
Rating:
4.0

Customer did not leave a comment.

Al Zeigler 
Rating:
5.0

Customer did not leave a comment.

Lekendrick Smith 
Rating:
1.0

Balducci was late and the equipment was not ready. The dolly I ordered did not get put into the truck, so I had to call and cancel it. The trailer had a flat tire, so I had to call to get it replaced. There was some weird old dude working there who trued to convert my political beliefs towards libertarianism. That was just odd. That being said, the owner was polite.

mario rios 
Rating:
4.0

Customer did not leave a comment.

DONALD WILLIAM 
Rating:
5.0

Mr. Balducci has excellent customer service! He went above and beyond the call of duty to make sure that every aspect of renting a u-haul was understood. Not to mention how polite, friendly, and courteous he was! Wonderful experience.

Sedrica Hall 
Rating:
4.0

Make location more appealing to customers

Kimberly Johnson 
Rating:
5.0

Mr. Chuck was/is a great professional businessman with a positive and friendly attitude. He returned my call right back as well as waited for me to make it during his lunch break because he was suppose to have been on lunch already. So thanks to him as well as all others I came in contact with that made my rental time as smooth as possible!!!??????

Keanna Murry 
No reviews have been submitted for this location.

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