Customer Reviews for Baker Signs & Banners
(U-Haul Neighborhood Dealer)

47 reviews

1447 Airline Hwy   Baton Rouge, LA 70805

(225) 412-9649

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(225) 412-9649

1447 Airline Hwy
Baton Rouge, LA 70805

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Eronda Graham 
Rating:
3.0

The only problem I have is when it’s time to return uhaul my stuff disappear and I can’t find it so I don’t know if I’m being charged properly I can be over charged and don’t know it because I can’t find my account!!

TAMIKA THOMPSON 
Rating:
3.0

Brakes are going bad, steering wheel needs adjustment. Was clean, but mechanical needs attention.

ERIC GARDNER 
Rating:
4.0

Customer did not leave a comment.

Michael Pickett 
Rating:
5.0

Customer did not leave a comment.

Theresa Annette Kelley 
Rating:
1.0

Customer did not leave a comment.

Dorothy Todd 
Rating:
4.0

We were told the store would open at 8 am by one of your agent. It did not open until 9 am.

debra byrd 
Rating:
4.0

N/A

DANNY BONNER 
Rating:
5.0

To be able to provide customer service after closer time.

Franklin Wangwa 
Rating:
5.0

Customer did not leave a comment.

Leonard Coston 
Rating:
5.0

Nothing.

Ishmael Steib 
Rating:
5.0

The UHAUL was full of animal fur which made us a bit under the weather (allergies). It was everywhere! 🤮 I guess UHAUL should distinguish “pet friendly” vehicles & those that aren’t for ppl who have allergies. Someone had service performed on the vehicle, but didn’t clean it so it made it appeared I needed service as well. I got a flat but it was remedied. I don’t think I picked it up that way because I had to go back to get the auto transport installed. The straps weren’t placed on my tires correctly. Same thing when I towed my vehicle here. Thankfully I did require service & mechanic Jon was so awesome he checked EVERYTHING before I got on the road. Also have me recommendations about how to open the latch completely to the left so I don’t jam the door & require sddiontal roadside servicing. It was an absolute pleasure to work with Terri & Donnie. They felt like family. I’ll also be ordering some signs from them because they ship! Great ppl with excellent customer service. Nicest ppl I’ve rented from & I’ve rent a ton of these things within the past year. Extremely professional & excellent customer service.

Shanna SimpsonWilliams 
Rating:
3.0

Make it easy when pick up U-Haul on the days y'all are close I had a very hard time trying to complete the pick n drop off I would never get one on the weekends again I try on a Friday n

tonya dixon 
Rating:
5.0

The folks at the location were great! My issue is with U-haul scheduling. They sent me 22 miles from my home to pick up a truck at .89 cents per mile. I paid more picking up and dropping off than I did for moving 2 miles from my home.

Michael Lee 
Rating:
4.0

The area has issues with picking up location. Do checks to make sure the customer can get their keys from lick box faster.

JoAnn Thomas 
Rating:
5.0

Customer did not leave a comment.

Mary Cummings 
Rating:
2.0

Customer did not leave a comment.

Wendy Robertson 
Rating:
5.0

Customer did not leave a comment.

KENNETH GYURE 
Rating:
3.0

Didn't provide a receipt..had to return to get

melanie thompson 
Rating:
5.0

Customer did not leave a comment.

Bridget Ford 
Rating:
5.0

Keep providing excellent service, equipment available and courteous

thelma brown 
Rating:
5.0

Customer did not leave a comment.

FAHD MOHAMED 
Rating:
4.0

The traffic in that area makes it very difficult to get out with the truck. It's next to a gas station truck stop and right before the old bridge in Baton Rouge, where truckers fly over and hang out by the casino rest stops etc. That is not Uhauls fault or the Banner Signs fault, just the location is very risky.

BENJI WILLIAMSON 
Rating:
4.0

Don’t let them rent from one location and then 2 days before they move tell them they have to pick up from another location 15 miles away

Walter Rody 
Rating:
5.0

My original order was scheduled for 9:00 am and it went horribly crazy. I was several hours behind by time I got to Baker Sign and Banner. They bailed your company uhaul out. Up to that point, I had a horrible experience. I will like look at Ryder possibly if I this again.

SAMMIE GRIMES 
Rating:
5.0

Thanks Donnie

winter applewhite 
Rating:
5.0

Customer did not leave a comment.

Roy Juncker 
Rating:
5.0

It's nothing they could do differently they did a 5 stars for me thanks very much for your services

KIM HOLMES 
Rating:
5.0

Nothing at this time

JOHN HURST 
Rating:
5.0

Customer did not leave a comment.

ANDREW STREICHER 
Rating:
5.0

Great experience! Quick and easy as always.

BOBBY DAVID 
Rating:
2.0

I rented a 26’ truck and had to return it due to mechanical issues. All that was available was a 15’ to replace it. I asked for a price change/refund and was told it was the same price no matter what size truck it was based on mileage. I had to pay over $1000.00 for a 15’ truck. I will be contacting uhaul corporate to correct this.

Teri Brown 
Rating:
5.0

Customer did not leave a comment.

RONNIE REID 
Rating:
3.0

Customer did not leave a comment.

Thomas Michener 
Rating:
5.0

Customer did not leave a comment.

Annette Belton 
Rating:
4.0

Customer did not leave a comment.

JOHN HURST 
Rating:
5.0

Customer did not leave a comment.

efraim jupiter 
Rating:
5.0

Customer did not leave a comment.

Emily Jarreau 
Rating:
1.0

Not personal was at location had too unhook trailer myself. My back hurt now

RONNIE REID 
Rating:
5.0

Customer did not leave a comment.

ROUDOLPH HYDE 
Rating:
5.0

Bailey was very helpful and her customer service was outstanding.

RODKESHA FORD 
Rating:
5.0

Customer did not leave a comment.

CRYSTAL FORTENBERRY 
Rating:
5.0

Customer did not leave a comment.

Patrick Martinez 
Rating:
4.0

Bailey was most helpful!

BARRY BYRD 
Rating:
5.0

Customer did not leave a comment.

Keonti Lyons 
Rating:
3.0

They were unable to print me a receipt for my return truck.

Selwyn Millican 
Rating:
5.0

I scheduled my pickup in a different location that was closer to where I was staying. My picked location was changed the day before from uhaul. I did not appreciate that since I could pick my location. Last minute change not accommodating.

BARRY PLUNKETT 
No reviews have been submitted for this location.

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