Customer Reviews for Baileys Automotive Repair
(U-Haul Neighborhood Dealer)

62 reviews

4835 US 70 Business Hwy W   Clayton, NC 27520

(919) 585-1547

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(919) 585-1547

4835 US 70 Business Hwy W
Clayton, NC 27520

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Do not change anything. The folks running this U-Haul are the best!

James James 
Rating:
3.0

Furniture pads were NOT in truck. App took forever to check out truck. Otherwise equipment worked well.

JAMES GOOD 
Rating:
4.0

Customer did not leave a comment.

Ricardo Caporale 
Rating:
5.0

Customer did not leave a comment.

Andrew Hodge 
Rating:
5.0

Customer did not leave a comment.

Hadar Bekhor 
Rating:
3.0

Customer did not leave a comment.

Jordan Fincher 
Rating:
4.0

Customer did not leave a comment.

Wilma Fuentes 
Rating:
5.0

Customer did not leave a comment.

John Petrella 
Rating:
3.0

Would help if the office was staffed and always open. Door was locked and we had hunt someone. He was very helpful!

edwin yochum 
Rating:
5.0

Customer did not leave a comment.

Kevin Harms 
Rating:
5.0

Customer did not leave a comment.

Bryon Zuk 
Rating:
2.0

Cell service at the automotive shop was poor. I was told Wifi info was on the door and it wasnt. Took over 30 minutes for pictures to upload to complete the return.

JACOB MASSING 
Rating:
5.0

Customer did not leave a comment.

frank stienbach 
Rating:
5.0

Everything was perfect

Iva Vranova 
Rating:
5.0

Customer did not leave a comment.

Neal Clunie 
Rating:
5.0

Customer did not leave a comment.

Roark Stewart 
Rating:
5.0

Customer did not leave a comment.

William Green 
Rating:
5.0

The app is frstrating and needs work. The picture areas were inconsistent. When i picked up the truck I was able to attach my own pictures. But when I delivered it back, I had pictures ready but could not attach them. Forced to use your prompts to open the camera. Overall both pickup and return were ridiculously slow and time consuming. Separate a lot of that so it can be done in advance. The biggest frustration was when I went to your app to fill the truck back up, the details page DID NOT give me any information to know how far to fill it. I needed to know the miles to empty and the gas gage level. That was frustrating! Think about what information your customers need and when. I am sure that info was somewhere on my receipt, but this is a paperless process, so needed information should also be showing on my app. The pickup mileage on the truck would also help.

Dennis Cole 
Rating:
5.0

Customer did not leave a comment.

Kathy Michel 
Rating:
4.0

Customer did not leave a comment.

Amy Upperman 
Rating:
3.0

Site wasnt the ossue, overall ezperience was. Too many issues to list.

Jennifer Robertson 
Rating:
4.0

To make sure the equipment ordered is in the truck, especially before closing

Troy Steele 
Rating:
5.0

Great transaction!!

Robert Weaver 
Rating:
3.0

Customer did not leave a comment.

Manuel Reyes 
Rating:
5.0

I called in at 8:30 to check on my 10:30 pick-up, and the person that answered the phone informed me that my truck was already staged and ready. No shuffling of paperwork or placed on hold. Prompt, courteous, professional.

JAMES Moco 
Rating:
5.0

Customer did not leave a comment.

Troy Webster 
Rating:
5.0

Customer did not leave a comment.

Clinton Walls 
Rating:
5.0

Customer did not leave a comment.

Christopher Luckenbill 
Rating:
3.0

Customer did not leave a comment.

Richard Wyatt 
Rating:
5.0

Customer did not leave a comment.

Ricky Hall 
Rating:
5.0

The service was very Professional

LEO GODFREY 
Rating:
5.0

Customer did not leave a comment.

Donald Eades 
Rating:
5.0

Very pleased

connie pounds 
Rating:
4.0

Customer did not leave a comment.

Don Bouquin 
Rating:
5.0

Customer did not leave a comment.

DONNIE KNOWLES 
Rating:
5.0

Customer did not leave a comment.

JONATHAN GRAY 
Rating:
5.0

Customer did not leave a comment.

NORMAN ARSENAULT 
Rating:
5.0

This location is is very friendly and great customer service!

JERRY SIMMONS 
Rating:
5.0

Very helpful and friendly folks. Couldn't ask for a better experience.

TEDDY BEDDINGFIELD 
Rating:
5.0

Customer did not leave a comment.

DORIAN SEVERINO 
Rating:
5.0

Customer did not leave a comment.

HERMAN STEELE 
Rating:
5.0

Customer did not leave a comment.

ANTHONY CARMILLO 
Rating:
3.0

Customer did not leave a comment.

YOLANDA PARNELL SHERROD 
Rating:
3.0

Customer did not leave a comment.

Dalton Sherrod 
Rating:
5.0

Customer did not leave a comment.

DONNA ANDERSON RICE 
Rating:
5.0

Customer did not leave a comment.

PRESTON DAVIS 
Rating:
5.0

The staff was very nice and helpful.

John Robinson 
Rating:
4.0

Customer did not leave a comment.

LEONARD SMITH 
Rating:
5.0

Customer did not leave a comment.

Tina Patterson 
Rating:
5.0

Customer did not leave a comment.

THOMASDENIS MCELLIGOTT 
Rating:
5.0

Customer did not leave a comment.

Philip Lambert 
Rating:
4.0

it’s just to drop off the U-Haul I guess it was just OK. It was just a gravel yard.

Linda Galicki 
Rating:
4.0

Some of the trucks are getting very high in total miles.

THEODORE PINTCKE 
Rating:
5.0

Customer did not leave a comment.

JADELYNE RORIE 
Rating:
5.0

Very friendly, great people!

WILLIAM ANDREWS 
Rating:
5.0

Quick and easy return. We did not need to go in the building. The clerk completed the check-in via a phone. It took us only about 5 minutes.

Carsietta Carter 
Rating:
1.0

The technician lowered the trailer onto my hitch, without me asking him to do so. He failed to lock the trailer hitch. When we started to load the car onto the trailer, the front end of the trailer lifter and rammed into my tailgate. I have significant damage to my tailgate as a result.

JEAN MANCHEC 
Rating:
4.0

Prices were way too high! Rented larger U-haul two weeks earlier for $330.48. Will not recommend U-haul to any friends or family. Poor business decision to exploit customer prices during a pandemic. I will not use U-haul for future needs.

JIMMY REGISTER 
Rating:
1.0

I booked 1 miles from from house. This was 20 miles and 30 minutes out. No dolly. No pads. No one in person. No virtual check in. Very poor. U-Haul not specific to this location. And the car Carrie was in separate location as. Well

MARC HUSAIN 
Rating:
5.0

Customer did not leave a comment.

Robert Williams 
Rating:
5.0

Customer did not leave a comment.

Billy Dixon 
Rating:
5.0

Customer did not leave a comment.

WENDY ROMERO HERNANDEZ 
No reviews have been submitted for this location.

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