Customer Reviews for Bahama Drama
(Distribuidor de U-Haul del vecindario)

173 comentarios

110 Chilton Pl   Clanton, AL 35045

(205) 280-1149

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 2 p. m.
  • Dom.: 8 a. m. - 12 p. m.

Servicios en esta ubicación:

Contáctanos

(205) 280-1149

110 Chilton Pl
Clanton, AL 35045

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 2 p. m.
  • Dom.: 8 a. m. - 12 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Karissa W. 
Clasificación:
5.0

Great friendly staff

willie W. 
Clasificación:
5.0

The trucks door seals were laying on the passenger seat. Water came thru the door when I drove thru a shower

Janet T. 
Clasificación:
5.0

El cliente no dejó un comentario.

John L. 
Clasificación:
2.0

The truck has not been cleaned since it was purchased, obviously, and there were cigarette ashes all over the inside of the vehicle. It looked like someone used the handle area in the door as an ashtray. Someone's spit rag was still in the cupholder. The entire vehicle stunk.

Helen T. 
Clasificación:
5.0

El cliente no dejó un comentario.

roy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany L. 
Clasificación:
5.0

Although this location was very nice I don't think I'll ever use U-Haul again. You originally made a reservation at a different location and then it was canceled last minute I had to rearrange everything. Their original location told me I needed a Car transport not a tow dolly I made the reservation at that location and I made arrangements to pick up the car lift after I loaded the truck up when we arrive to pick it up on our way out of town they did not have one. The woman who runs the place was super helpful and tried to find us accommodations but I ended up having to drive my own vehicle from Alabama to New York.

Katerina F. 
Clasificación:
5.0

Nothing,just keep having employees like the young lady that help me she went above and beyond to assist me and thank God for her. Y'all made my life and my sisters life much easier when we were able to rent the last dolly.

Calvin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles T. 
Clasificación:
4.0

The location was great but the equipment was not. Wasted 1.5 hours trying to jump off truck since battery was dead. Let it run for an hour to recharge battery. As soon as we shut it off the truck would not start again. Took another 3 hours to get battery replaced. Was told I would get a discount for my trouble and received nothing. Not an experience worth recommending…..

Andrew K. 
Clasificación:
5.0

People are great Trailer was a mess Had to wirk on lights and trailer door took 5 min to open each time Rusted and bend latch

DAVID N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katie S. 
Clasificación:
4.0

El cliente no dejó un comentario.

David R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melody S. 
Clasificación:
4.0

We had a reservation for Selma but the truck was not available so we had to drive an hour to Clanton to get a truck. We were charged extra mileage. Selma location was awful in service.

David S. 
Clasificación:
4.0

Trailer was in good condition but it was not swept out it had granular chemicals (IE lawn and garden fertilizer) in it that had to be removed before I could load it

Tom R. 
Clasificación:
1.0

El cliente no dejó un comentario.

Kenneth H. 
Clasificación:
5.0

We were not able to pick the truck up on our own. We had to go into the store. Thankfully, they were still open and helped us. We were not able to get the truck on our own because we had not uploaded my license. A step Uhaul never asked us to do. Bahama Drama was extremely helpful, uhaul itself needs to get it together.

Morgan T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dawn Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gale B. 
Clasificación:
5.0

Very nice experience. Thank you for your help!

Diane K. 
Clasificación:
5.0

Very nice lady and location was user friendly.

GEORGE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diane T. 
Clasificación:
5.0

Our reservation was almost 30 days prior, yet the day before we are to load, there's no local pickup. It was an inconvenience to go 60 miles out of our way to make our trip. And, when we did get to the pick up, there was a difference in price that had to be sorted out, which added to the inconvenience.

Michael P. 
Clasificación:
5.0

Nice place. Very helpful and friendly

Jerry T. 
Clasificación:
4.0

This particular 26 ft truck had issues. Having 166k miles it probably should not be a rental truck any longer. The front end would shake you all over the road. The low beam headlights are so dim they barely put out enough light to see. Water alao leaked inside of the box. Good location, just a truck that should have been removed from a rental fleet a long time ago due to age and wear and tear.

Justin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bobbie K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis P. 
Clasificación:
5.0

Nice and helpful

Alfred S. 
Clasificación:
5.0

El cliente no dejó un comentario.

william T. 
Clasificación:
4.0

El cliente no dejó un comentario.

brandon B. 
Clasificación:
4.0

El cliente no dejó un comentario.

KENNETH S. 
Clasificación:
5.0

Couldn't of ask for a better place to rent from every thing went smooth and fast friendly service i will defently use Alice again when I need uhaul services.

Chanda J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis P. 
Clasificación:
4.0

El cliente no dejó un comentario.

shannon G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shane G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher J. 
Clasificación:
4.0

El cliente no dejó un comentario.

DENNIS P. 
Clasificación:
3.0

The internet drop off was nothing but issues.

Charles H. 
Clasificación:
5.0

Absolutely the best. I will always use this location in the future. A++

KRISTY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elaine J. 
Clasificación:
4.0

Fix the parking lot

Roger T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy T. 
Clasificación:
3.0

El cliente no dejó un comentario.

GARY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim H. 
Clasificación:
3.0

Put a muffler on the truck and have it where it is promised not half a county away.

Rob G. 
Clasificación:
4.0

Great place the lady is very nice .💛💙💜💚

James H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bonny D. 
Clasificación:
5.0

Very Friendly and helpful

Jennings B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra M. 
Clasificación:
5.0

Nothing!

George D. 
Clasificación:
5.0

El cliente no dejó un comentario.

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark C. 
Clasificación:
5.0

Truck I was issued needs front brake pads replaced immediately.

Terry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tonja B. 
Clasificación:
5.0

Everything went off great

John B. 
Clasificación:
5.0

Not one thing at Bahama Drama to improve. It was outstanding service from lady at desk. She was so friendly, helpful and professional !! I highly recommend anyone needing a UHaul truck or trailer to see Bahama Drama !!

Doris W. 
Clasificación:
4.0

.

Robert S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

Alice was great and nice to have newer truck. Good experience

Brent C. 
Clasificación:
1.0

After being charged over double of the amount I was quoted the attendant made no attempt to make the charges anywhere near what I was quoted. I will never ever rent a unsullied.

edward J. 
Clasificación:
5.0

Nothing! Already a great place, very helpful and Alice is great to do business with!

Cherron B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin J. 
Clasificación:
5.0

Nothing different

Lillian G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ryan K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheila B. 
Clasificación:
1.0

Double charged uso

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

VANNASA S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Marshall B. 
Clasificación:
5.0

Fast, friendly service. Efficient check in and check out.

Ryan S. 
Clasificación:
5.0

Alice was great and had me up and going in a very timely manner!!

Denise F. 
Clasificación:
5.0

Dropped off after hours. No problems

Carri L. 
Clasificación:
5.0

Helped when we needed a truck right away!!!

Baron H. 
Clasificación:
3.0

Not their fault. Computer down after driving 1 hr out of my way and no dolly. You need to have a question on here about Uhaul reservations and lies they tell you.

Jennifer M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lauren C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael T. 
Clasificación:
5.0

Friendly staff. Would use this location again if needed.

Judy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua S. 
Clasificación:
2.0

I had rented a 10' truck and it wasn't big enough I tried to get a bigger truck they would not do it. Called customer service and she said they will do it but she said her manager said no.

Scott C. 
Clasificación:
5.0

Everyone there was great very understanding and helpful as a single mother traveling across three states they made sure that I felt comfortable with the truck and the dolly for my car. I did have to pay extra for them to help me get the car on the dolly securely I have not ever had to do that before. I did appreciate their kindness and the time that they took in they were not in a hurry at all to help me.

Misty R. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

thomas G. 
Clasificación:
1.0

I called prior to dropping the truck off to make sure of the time the location closed and, although I made it there two hours before I was told they closed, the place was locked tight with no one in sight. I pulled the truck in line with the others, raised the back like the others, and dropped the key in the box. The following day, I received an e-mail invoice showing that I was charged for an extra day, extra insurance, and a cleaning fee. I had to call customer service and stay on hold for an hour before I could speak to someone, who put me on hold again while she called the location. After that hold, I was told I would be refunded the extra day and insurance in no sooner than 3 DAYS! As for the cleaning fee, the location supervisor would call me within 24 hours. It has now been over 24 hours and NO CALL! I have used UHaul several times before but I'm not sure I ever will again and I certainly wouldn't recommend this location. I'm new to the area and have been looking for a tanning location but I'll drive 30 miles before I give this place a penny!

Teresa C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa S. 
Clasificación:
1.0

Truck was very dirty and Upon return the attendant said she was “just covering while the owner was gone”. I was charged for not bringing the truck back w/ same amount of gas. This is inaccurate and I'm disputing it.

Marie S. 
Clasificación:
4.0

The truck was clean but it had ants in it.

Jordan F. 
Clasificación:
5.0

I've used your service many times but this was by far the worst truck I've ever been given. The engine sounded at times like it was going out and at moments we felt unsafe. The customer service was great but the truck itself was NOT a good one.

Dave M. 
Clasificación:
5.0

Great service. Quick and easy pick up. Knowledgeable staff and very helpful.

MARCY W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Myra P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Samuel P. 
No se han enviado comentarios para esta ubicación.

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